Rithum

Product Manager

• Be the owner of our Customer Data Visualization product and drive the long-term vision for a prescriptive, client-facing impact dashboard that surfaces the measurable value of our platform across growth, optimization, and cost savings — leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
• Define and deliver KPI-driven dashboards that clearly demonstrate platform value through recommendations taken, automations executed, and measurable business outcomes.
• Partner closely with Data Science, Engineering, and Client Success to align on metrics, data models, and insight generation pipelines that power the dashboard experience.
• Translate complex datasets into intuitive, actionable visualizations that drive client understanding and decision-making.
• Establish and track success metrics tied to dashboard adoption, engagement, and client outcomes — and use that data to drive continuous product iteration.
• Synthesize qualitative inputs — including client interviews, support tickets, and survey feedback — using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
• Ensure data accuracy, consistency, and reliability across all surfaced insights.
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
• Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.

Senior Product Manager – Client Data Visualization

• Be the owner of our Catalog/Listings product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
• Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
• Define, write, and maintain AI evaluation datasets and rubrics to measure model performance (e.g., accuracy, hallucination rates, tone)
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
• Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.

Senior Product Manager – Catalog

Operations

• Assist with setting up supplier contracts & supplier pricing terms.
• Handle incoming calls from customers, initiate and answer calls explaining our services.
• Provide updates to internal database systems.
• Initiate communications with internal teams and customer base.
• Follow-up with customers to ensure contract maintenance.

Client Operations Associate

Executive Assistant

• Manage complex executive calendars across multiple time zones, including prioritization of meetings, scheduling conflicts, and shifting business priorities
• Coordinate internal and external meetings, leadership reviews, team events, and other business activities
• Arrange domestic and international travel, including itineraries, accommodations, transportation, and expense coordination
• Prepare and organize meeting agendas, presentations, materials, and follow-up actions
• Support day-to-day operational needs of assigned executive leaders to ensure efficient workflow and execution
• Track action items, deadlines, and key deliverables to help maintain alignment and accountability across stakeholders
• Maintain organized records, documentation, and filing systems as needed
• Handle confidential and sensitive information with a high degree of discretion and professionalism
• Serve as a point of contact between executive leaders and internal or external stakeholders
• Draft, proofread, and edit correspondence, presentations, reports, and other business communications
• Build strong working relationships across teams and functions to support collaboration and execution
• Exercise sound judgment in prioritizing requests, resolving scheduling challenges, and escalating issues when appropriate
• Support planning and coordination of executive meetings, offsites, and cross-functional events
• Leverage productivity and AI-enabled tools to improve organization, efficiency, communication, and administrative workflows

Program Manager

• Lead strategic programs and transformation initiatives that improve the client operating model across onboarding, retention, growth, escalation management, and service scalability.
• Design scalable operating models, service frameworks, segmentation strategies, and operational processes that improve client outcomes and business efficiency.
• Structure ambiguous business challenges, conduct analysis, and translate findings into actionable recommendations and execution plans.
• Identify operational gaps, process inefficiencies, and scaling challenges, and drive solutions that improve consistency and scalability.
• Support enterprise priorities through operational transformation initiatives aligned to long-term business goals.
• Lead complex cross-functional initiatives from concept through execution, driving alignment, accountability, and measurable outcomes.
• Partner with Client Success, Product, Services, Engineering, Commercial, Finance, and Operations teams to support strategic initiatives and operational improvements.
• Influence decision-making across technical, commercial, and operational teams through data-driven insights and recommendations.
• Guide stakeholders through organizational change, including new processes, operating models, and workflow adoption.
• Manage initiative timelines, deliverables, dependencies, risks, and communications across global teams.
• Build and manage reporting frameworks and dashboards focused on client health, service quality, operational effectiveness, and business performance.
• Analyze operational and client data to identify trends, risks, opportunities, and improvement areas that inform strategic decisions.
• Develop executive-ready presentations, business reviews, status updates, and strategic insight materials.
• Establish scalable reporting processes, operational standards, and governance practices that improve visibility and execution consistency.
• Measure initiative outcomes and operational performance to support continuous improvement.
• Champion AI adoption and workflow automation to improve decision-making, reduce manual effort, and enhance the client experience.
• Identify opportunities to leverage AI, automation, and emerging technologies to improve operational scalability and organizational effectiveness.
• Partner across teams to implement AI-enabled workflows, reporting enhancements, and operational tooling improvements.
• Promote AI-first and data-driven ways of working that improve productivity, consistency, and business impact.

Senior Strategic Program Manager

Account Executive

• Prospect and acquire net-new key clients across priority verticals and strategic accounts.
• Build and manage a robust pipeline through disciplined outbound activity and self-generated opportunities.
• Drive the full sales cycle from initial outreach through close in complex mid-market & enterprise environments.
• Maintain a consistent cadence of outbound prospecting including calls, emails, outreach, and targeted account engagement.
• Own weekly pipeline generation targets and activity metrics.
• Conduct discovery conversations that uncover business problems tied to commerce growth and operational efficiency.
• Position Rithum’s platform as the central infrastructure enabling brands and retailers to scale marketplace and digital commerce operations.
• Adopt the Rithum Way of Selling model
• Engage executive stakeholders and decision makers with clear value articulation.
• Lead complex sales motions involving cross-functional stakeholders and long sales cycles.
• Identify and pursue high-value mid-market & enterprise prospects aligned to Rithum’s ideal client profile.
• Build account strategies that leverage marketplace expansion, channel orchestration, and data intelligence capabilities.
• Manage opportunities through a disciplined sales methodology and deal inspection cadence.
• Collaborate with internal stakeholders including sales engineering, product, services, and leadership to advance opportunities.
• Maintain accurate pipeline visibility and forecast integrity.

Key Account Executive – Accounts $50 million - $1 billion

• Prospect and acquire net-new key clients across priority verticals and strategic accounts.
• Build and manage a robust pipeline through disciplined outbound activity and self-generated opportunities.
• Drive the full sales cycle from initial outreach through close in complex mid-market & enterprise environments.
• Maintain a consistent cadence of outbound prospecting including calls, emails, outreach, and targeted account engagement.
• Own weekly pipeline generation targets and activity metrics.
• Conduct discovery conversations that uncover business problems tied to commerce growth and operational efficiency.
• Position Rithum’s platform as the central infrastructure enabling brands and retailers to scale marketplace and digital commerce operations.
• Adopt the Rithum Way of Selling model.
• Engage executive stakeholders and decision makers with clear value articulation.
• Lead complex sales motions involving cross-functional stakeholders and long sales cycles.
• Identify and pursue high-value mid-market & enterprise prospects aligned to Rithum’s ideal client profile.
• Build account strategies that leverage marketplace expansion, channel orchestration, and data intelligence capabilities.
• Manage opportunities through a disciplined sales methodology and deal inspection cadence.
• Collaborate with internal stakeholders including sales engineering, product, services, and leadership to advance opportunities.
• Maintain accurate pipeline visibility and forecast integrity.

• Prospect and acquire net-new key clients across priority verticals and strategic accounts.
• Build and manage a robust pipeline through disciplined outbound activity and self-generated opportunities.
• Drive the full sales cycle from initial outreach through close in complex mid-market & enterprise environments.
• Maintain a consistent cadence of outbound prospecting including calls, emails, outreach, and targeted account engagement.
• Own weekly pipeline generation targets and activity metrics.
• Conduct discovery conversations that uncover business problems tied to commerce growth and operational efficiency.
• Position Rithum’s platform as the central infrastructure enabling brands and retailers to scale marketplace and digital commerce operations.
• Engage executive stakeholders and decision makers with clear value articulation.
• Lead complex sales motions involving cross-functional stakeholders and long sales cycles.
• Identify and pursue high-value mid-market & enterprise prospects aligned to Rithum’s ideal client profile.
• Build account strategies that leverage marketplace expansion, channel orchestration, and data intelligence capabilities.
• Manage opportunities through a disciplined sales methodology and deal inspection cadence.
• Collaborate with internal stakeholders including sales engineering, product, services, and leadership to advance opportunities.
• Maintain accurate pipeline visibility and forecast integrity.

Key Account Executive, $50 million - $1 billion

Technical Product Manager

• Support Senior Product Manager across strategic intelligence workstreams, including Content Optimization, Pricing Intelligence, and Greenfield Intelligence Projects such as GEO.
• Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans.
• Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities.
• Drive execution across discovery, planning, development, testing, release, and post-launch iteration.
• Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives.
• Analyze data, client feedback, and market signals to inform product decisions and improve feature value.
• Oversee product documentation, release notes, internal enablement materials, and stakeholder communications.
• Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption.
• Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation

Rithum

Senior Product Manager – Client Data Visualization

Senior Product Manager – Catalog

Senior Product Manager – Catalog

Client Operations Associate

Executive Assistant

Executive Assistant

Executive Assistant

Executive Assistant

Executive Assistant

Senior Strategic Program Manager

Key Account Executive – Accounts $50 million - $1 billion

Key Account Executive – Accounts $50 million - $1 billion

Key Account Executive, $50 million - $1 billion

Technical Product Manager – Intelligence

Technical Product Manager – Intelligence