Risepoint

Full-stack Engineer

• Design, build, and evolve a large-scale Optimizely DXP implementation
• Collaborate closely with team members across various functions
• Optimize site performance and compliance
• Mentor and provide technical leadership to engineers
• Develop infrastructural solutions and manage hosting environments

Senior Software Engineer

Operations

• Drive operational consistency and process excellence across Talent Attraction by creating clear playbooks and toolkits for recruiters and hiring managers across teams, functions and geographies
• Optimize end-to-end hiring journey by mapping and evolving the candidate and hiring manager journeys for simplicity and clarity leading to improved hiring speed while ensuring high quality hires and excellent candidate experience
• Build and maintain best-in-class hiring processes, documenting and continuously improving all TA processes
• Serve as the Workday Talent Attraction Subject Matter Expert, optimizing workflows and automation within Workday Recruiting partnering closely with the People Tech team to enhance both recruiter and hiring manager user experience
• Lead Hiring Analytics ensuring insights are actionable and accessible through clear dashboards and reporting tailored to core audiences: Recruiters, People Business Partners and Business Leaders
• Own and continuously improve key talent attraction programs (interns, employee referral)
• Enable Hiring Managers to hire well by developing user-friendly hiring manager guides, resources, and training
• Increase accountability and confidence across the organization’s hiring practices

Senior Talent Attraction Operations Manager

Graphics Designer

• Design digital and print assets across a wide variety of touchpoints, including web, social, experiential (exhibit materials), merchandise (company store), and print (reports, flyers, infographics)
• Manage design templates for presentations, marketing collateral, and social
• Contribute to design libraries, such as iconography and photography
• Create motion assets, including video (editing, not filming), animation, and motion graphics
• Generate drafts and mockups of proposed designs and make revisions based on reviews by Creative Director and/or internal clients
• Collaborate with Brand Strategy and the larger Communications team, Marketing, Business Development, People, and other key functions to fill creative needs
• Translate strategic direction into high-quality design within an established brand identity
• Manage uploading process and governance for materials to CMS, internal storage, and DAM

Senior Graphic Designer – Corporate Brand

• The OM empowers both internal teams and partners through collaborative problem-solving and data-informed decision-making to accelerate student and partner success.
• Serve as the primary operational contact for assigned university partners, building trusted relationships with key stakeholders.
• Manage the execution of operational plans for each partner, ensuring program launches and ongoing processes run smoothly.
• Proactively identify and resolve operational challenges, escalating complex issues to the Senior Manager as needed.
• Maintain a deep understanding of partner goals, priorities, and timelines to ensure alignment in execution.
• Partner with universities to identify and remove operational barriers, fostering an environment where partners can focus on strategic priorities and student success.
• Lead change management efforts with partners by clearly communicating proposed operational improvements, guiding adoption, and ensuring smooth, successful implementation across processes, systems, or program structures.
• Ensure operational best practices are applied consistently across partnerships.
• Analyze trends and themes in partner escalations to address root causes, prevent recurrence, and proactively communicate solutions to partners.
• Identify opportunities to enhance efficiency, reduce friction, and improve the student journey from inquiry through graduation.
• Manage accurate and timely data integration and reporting for assigned partners, ensuring information is actionable, drives strategic insights, and supports transformation in the student and partner experience.

Partner Operations Manager

People Operations

• Own and evolve Risepoint Organizational & People development strategy
• Lead a high-performing team; define roles and expectations
• Scale and refine Leader and Manager development programs
• Lead enterprise organizational development initiatives to strengthen leader effectiveness
• Build a modern learning ecosystem that enables Risepoint employees to learn and grow

Senior Director, Organizational & People Development

Project Manager

• Lead creative project plans for paid/social campaigns: define scope, milestones, dependencies, asset matrices (sizes/variants), and critical path; maintain timelines and status.
• Manages other marketing projects and/or production requests as needed.
• Intake & prioritization: manage request intake, validate briefs (objective, audience, channel, specs, success metrics, etc) and manage prioritization process with Channel leadership.
• Monitors resource capacity of creative resources.
• Coordinates workflow and resource scheduling for Paid channel creative asset production and flags capacity issues to leaders when assistance is needed to unblock teams.
• Cross-functional coordination: Run standups/check-ins with creative and channel managers; capture decisions, owners, and next steps.
• Utilizes available project management tools to track project timelines, deliverables, and risks.
• Risk/issue management: Identify blockers early (capacity, approvals, dependencies), escalate appropriately, and drive mitigations.
• Reporting & retros: Track cycle time, on-time rate, rework/defect rate, and stakeholder satisfaction; facilitate retros and implement improvements.

Marketing Project Management Specialist

• Managing and executing marketing and creative projects on behalf of our University Partners
• Planning project timelines, allocating resources, managing project scope
• Communicating with stakeholders and ensuring deliverables are completed on time
• Serving as a liaison between internal teams and external partners
• Supporting organizational priorities by managing strategic initiatives across channels
• Contributing to process innovations and SOP development
• Guiding junior team members
• Driving operational excellence through rigorous project oversight

Marketing Project Management Manager

Manager

• Own day-to-day execution of student experience automations, ensuring consistent delivery across all active partners and segments.
• Oversee planning, design, build, QA, and deployment of complex, data-driven automations across engagement channels.
• Ensure automation workflows are reliable, scalable, and aligned to defined contact strategies and student lifecycle stages.
• Act as the primary escalation point for execution risks, delivery bottlenecks, and production-impacting issues.
• Manage and develop a team of Student Experience Automation Managers, Senior Specialists, and Specialists.
• Set clear expectations for quality, throughput, documentation, and collaboration.
• Coach team members on technical execution, problem-solving, and adherence to standards.
• Support hiring, onboarding, performance management, and development planning for the execution team.
• Establish and enforce execution standards, QA practices, and delivery workflows.
• Ensure automation work complies with organizational policies related to privacy, accessibility, and student communications.
• Review and approve high-impact or complex automation work prior to deployment.
• Promote consistent documentation and knowledge sharing across the team.
• Partner with automation enablement and data governance functions to align execution with system readiness and data integrity.
• Collaborate with analytics and reporting teams to review performance trends and identify execution-level improvement opportunities.
• Coordinate with cross-channel delivery teams to ensure smooth handoffs, aligned timing, and consistent student experience.
• Identify opportunities to improve delivery efficiency, reduce rework, and increase automation reliability.
• Incorporate learnings from performance analysis, testing, and post-launch reviews into execution practices.

Senior Manager, Student Experience Automation

• Leads a team of specialists who represent university partners and support students pursuing online Bachelors, Masters, and Doctoral degrees via multiple modalities – phone, email, and SMS.
• Coach, train and monitor specialist success in a goal oriented, metrics driven environment.
• Leads cross-team implementation of large-scale retention initiatives; evaluates program impact and drives continuous improvement.
• Establishes, documents and communicates case management standards and workflows across teams; ensures scalability, consistency and quality outcomes with an emphasis on student experience.
• Interprets department-level data to assess program effectiveness; uses expertise to report insights and make recommendations to senior leadership.
• Oversees program portfolio across the department; makes operational decisions and aligns initiatives impacting organizational priorities.
• Ensures key leadership tasks are tracked and completed promptly for employees (quarterly check-ins; time entry; security and compliance training; recurring 1:1s/feedback).

Senior Manager, Student Retention

• Partner with the VP to support strategic planning, roadmap development, and organizational alignment across technology and business stakeholders
• Support cross-functional communication by creating summaries, frameworks, and insights that increase transparency and cohesion
• Build mechanisms to measure, track, and report progress against technology strategic goals, key metrics, and delivery commitments
• Identify gaps, risks, and improvement opportunities across teams and support action planning and tracking
• Work with leaders to gather requirements, timelines, dependencies, and resource needs that inform technology roadmaps
• Ensure roadmap inputs are well-documented, structured, and updated consistently
• Develop and maintain performance metrics and scorecards across system health, delivery quality, operational maturity, and portfolio performance
• Assist in the analysis of technology spend across operating, capital, and vendor categories
• Support financial modeling, forecasting, and cost optimization initiatives, including application rationalization and resource planning

Senior Technology Operations Analyst

QA Automation Engineer

• Design, build, and maintain Infrastructure as Code (IaC) templates across Azure, AWS, and GCP.
• Develop and manage CI/CD pipelines that embed security, tagging, monitoring, and backup controls.
• Continuously update reference architectures to align with cloud-native best practices.
• Implement drift detection, automated remediation, and policy-as-code guardrails.
• Enable developers to launch approved infrastructure securely via CI/CD release processes.
• Integrate IaC workflows with CMDB and IAM for full traceability and compliance.
• Document and diagram automation processes to support training and governance.
• Collaborate with Cloud Platform Manager and developer teams to streamline provisioning.

Cloud Automation Engineer

Marketing

• Lead our CRM, email and SMS efforts
• Own strategy and execution of lifecycle communications
• Design and implement high-impact campaigns
• Partner closely with analytics to define and segment audiences
• Own execution of all lifecycle communications through Salesforce
• Champion innovation in lifecycle marketing
• Anticipate changes in data privacy and marketing technology
• Shape the future state of our CRM ecosystem
• Build, mentor, and lead the lifecycle marketing team
• Define KPIs and success metrics for lifecycle campaigns
• Drive adoption of advanced analytics and reporting to measure and optimize lifecycle performance

VP, Lifecycle Marketing

Ecommerce

• Define DXP marketing decisioning and transformation standards
• Champion the DXP vision across the organization
• Lead content and data migration, site rollout governance
• Collaborate with cross-functional teams to ensure DXP standards are met

Senior Director, Digital Experience Platform

Designer

• Contribute to the development and maintenance of course materials within Learning Management Systems (LMS), applying sound learning design pedagogy and using relevant templates and guidelines.
• Support the application of instructional design principles in the creation of course content.
• Format, proofread, and quality-check resources to ensure accuracy and accessibility.
• Support the integration of and development of multimedia and interactive elements (e.g., H5P, videos, graphics) using relevant templates and guidelines.
• Contribute to innovative approaches in course development, including trialing new technologies and AI-assisted tools.
• Develop an understanding of how AI impacts teaching, learning, and assessment, and apply this knowledge to support best practice.
• Contribute to process documentation and version control for course development projects.
• Escalate issues as needed, seeking guidance from senior colleagues.
• Participate in continuous improvement initiatives and team learning activities.

Associate Learning Designer

• Develops paid social ads, websites, landing pages, brochures, and infographics
• Designs and produces high-quality digital assets, including web pages, email campaigns, social media graphics and marketing materials.
• Creates and maintains design guidelines, style guides and brand standards to ensure visual consistency.
• Applies UX/UI best practices to enhance usability, accessibility and overall user satisfaction.
• Adapts designs for multiple devices and platforms.
• Stays current with design trends, tools and technologies
• Reviews, refines and iterates designs based on stakeholder feedback and testing.
• Manages multiple design requests, ensuring deliverables are completed accurately and on time.
• Works closely with the broader Marketing, Recruitment, Academic Services and Student Support teams to produce images and graphics aligned to campaign needs.
• Seeks feedback from key stakeholders to refine images and visuals.
• Participates in brainstorming and ideation sessions to contribute to creative solutions.
• Supports the design team in producing mock-ups and layouts under guidance from marketing managers.
• Monitors industry trends, design practices and competitors to keep visual content relevant and impactful.