RingCentral

Small Business Account Executive – Contact Center

RingCentral

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado, North Carolina

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Salary

💰 $147,700 - $211,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudVoIP

About the role

  • Prospect for net new logo accounts and grow existing RingCentral account base
  • Meet with existing customers to up-sell and follow up on past engagements
  • Evangelize and educate with RingCentral sales team and communicate value to senior-level contacts
  • Proactively position value of cloud solutions and RingCentral product offerings
  • Coordinate with sales teams to develop Territory, Account, and Opportunity Strategy Plans
  • Work with RingCentral resources to develop and position appropriate solutions (RingCentral Office / Call Center, RingCX with RingSense, Contact Center, Workforce Optimization)
  • Act as a customer advocate within RingCentral and advocate for RingCentral to customers
  • Utilize RingCentral sales process to identify, position and manage opportunity lifecycle
  • Drive new revenue through customer acquisition in designated territory and named accounts
  • Own funnel, pipeline, forecasting and GTM strategy for assigned patch
  • Partner with regional VARs to identify and deliver new customers
  • Manage complex sales cycles and negotiate agreements to close deals
  • Consistently achieve or exceed quarterly and annual sales targets

Requirements

  • Preferably 3-5 years of solid b2b sales experience
  • Proven record of success for sales to large corporate accounts with longer sales cycles
  • Experience in value based selling and ROI creation
  • 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)
  • Extensive Call Center/Contact Center Experience
  • Demonstrated sales record of obtaining / exceeding quota
  • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
  • Success prospecting, engaging, acquiring net new logos
  • Prospecting for NET new logo accounts and growing existing RingCentral account base within assigned territory
  • Meeting with existing customers to up-sell existing engagements and follow up on past engagements
  • Ability to evangelize, educate, and communicate RingCentral value proposition to senior-level customer contacts
  • Ability to proactively position the value of cloud solutions
  • Coordination with RingCentral sales teams to develop Territory, Account, and Opportunity Strategy Plans
  • Experience developing & positioning RingCentral Office / Call Center with Live Reports, RingCX with RingSense, RingCentral Contact Center, RingCentral Workforce Optimization
  • Ability to act as a customer advocate within the RingCentral organization
  • Utilization of RingCentral sales process for identification, positioning and lifecycle management of opportunities
  • Driving new revenue through customer acquisition in designated territory and named accounts
  • Consistently strike / exceed quarterly & annual sales targets
  • Partnering with regional VARs to identify, engage and deliver new customers
  • Experience managing complex sales cycles and negotiating win-win agreements based on value-based selling
  • Strong interpersonal and organizational skills
  • Entrepreneurial flare and ability to learn and adapt quickly
  • Vibrant and energetic attitude, willingness to perform and get things done
  • Bachelor's Degree or equivalent military and/or work experience
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