Comtech Telecommunications Corp.

Sales Manager

Comtech Telecommunications Corp.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudVoIP

About the role

  • Serve as the primary point of contact for assigned carrier customer accounts, building strong, trust-based relationships with key stakeholders
  • Act as a liaison between customers and internal teams to ensure client needs are met and issues are resolved promptly
  • Identify and pursue opportunities to grow existing and new accounts through upselling and cross-selling of Comtech’s 911 solutions and related services
  • Manage and process annual contract renewals, ensuring timely execution and customer satisfaction with terms and pricing
  • Develop and execute account strategies to align customer goals with Comtech’s offerings
  • Provide accurate sales forecasts, track account performance metrics, and report on revenue growth and customer satisfaction KPIs
  • Work closely with product, technical, and support teams to ensure seamless delivery of 911 solutions and identify product enhancement opportunities
  • Stay informed about industry trends, customer needs, and competitive offerings to position Comtech as the preferred partner
  • Quota-carrying role focused on customer retention, expansion, and satisfaction

Requirements

  • Strong interpersonal and communication skills
  • Proven ability to manage complex customer accounts and drive revenue growth through upselling and cross-selling
  • Excellent negotiation and problem-solving skills
  • Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
  • Ability to work independently in a remote environment while collaborating effectively with cross-functional teams
  • Knowledge of 911 systems, public safety technology, or telecommunications is a plus
  • 5+ years of experience in account management, sales, or customer success roles, preferably in technology, telecommunications, or public safety sectors
  • Demonstrated success in growing existing customer accounts and achieving revenue targets
  • Experience managing contract renewals and negotiating terms with enterprise or government clients
  • Familiarity with 911 or emergency services technology is highly desirable
  • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent combination of education and experience)