Comtech Telecommunications Corp.

Sales

• Serve as the primary point of contact for assigned carrier customer accounts, building strong, trust-based relationships with key stakeholders
• Act as a liaison between customers and internal teams to ensure client needs are met and issues are resolved promptly
• Identify and pursue opportunities to grow existing and new accounts through upselling and cross-selling of Comtech’s 911 solutions and related services
• Manage and process annual contract renewals, ensuring timely execution and customer satisfaction with terms and pricing
• Develop and execute account strategies to align customer goals with Comtech’s offerings
• Provide accurate sales forecasts, track account performance metrics, and report on revenue growth and customer satisfaction KPIs
• Work closely with product, technical, and support teams to ensure seamless delivery of 911 solutions and identify product enhancement opportunities
• Stay informed about industry trends, customer needs, and competitive offerings to position Comtech as the preferred partner
• Quota-carrying role focused on customer retention, expansion, and satisfaction

Sales Manager

Full-stack Engineer

• Design, develop, test, deploy, and maintain complex Java applications using modern frameworks such as Spring Boot and Spring Cloud
• Architect and implement scalable, resilient microservices and distributed systems following industry best practices
• Build, deploy, and manage containerized applications using Docker and Kubernetes
• Develop and operate cloud infrastructure on AWS (or other major platforms) focused on availability, scalability, security, and cost-efficiency
• Collaborate with System Engineering, Product Management, and internal stakeholders to gather and refine software requirements
• Produce clear documentation including design specs, admin/user guides, and release notes
• Participate in code reviews, mentor junior team members, and collaborate throughout the development lifecycle
• Partner with QA teams and conduct integration testing in lab environments to validate system-level behavior
• Support a culture of continuous learning and share knowledge of relevant technologies and industry trends with the broader team

Senior Software Developer

Program Manager

• Manage NG9-1-1 system integration to completion; apply technical and managerial skills to satisfy business, technology, and project objectives.
• Partner with client leadership and delivery teams to lead projects; plan and execute programs across functions to achieve mission-critical outcomes.
• Lead all aspects of the program lifecycle including implementation, deployment, ongoing support, new features, and change management.
• Drive completion of NG9-1-1 deployments to meet client contract requirements, milestones, and timelines to maximize revenue.
• Serve as the client’s primary contact; coordinate and host program meetings, deliver agendas, notes, and action items.
• Monitor service delivery quality; identify and drive resolution of issues, risks, and root cause analysis; calculate and report financial penalties when appropriate.
• Develop, deliver, and manage client communication and training initiatives; onboard internal cross-team training for deployed solutions.
• Coordinate with Sales, Product Management, Finance, and External Providers; contribute to contract negotiations and budget fulfillment.
• Travel may be required.