RELX

Director Market Planning – Fraud Investigation (Remote US)

RELX

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $116,000 - $215,500 per year

Job Level

Lead

About the role

  • Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud investigative solutions
  • Understands customer needs around fraud investigative solutions to address investigation/manual review activities within fraud teams and authentication at the call center.
  • Able to identify fraud investigative market trends, use of artificial intelligence tools and develop a commercialization strategy.
  • Proactively identifies key solution delivery requirements for fraud investigation solutions and coordinates with the product management, professional services and sales teams on delivery approach and go to market activities.
  • Ensures the proper execution of strategy by facilitating communication and alignment with Product, Professional Services, Marketing and Sales teams for key accounts.
  • Identify use cases and coordinate case studies with Marketing to illustrate successful examples.
  • Accountable for adoption and success rates of the fraud investigative solution portfolio.

Requirements

  • BS or equivalent educational achievement
  • 5+ years related technical and professional experience
  • Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills
  • The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps