Salary
💰 $116,000 - $215,500 per year
About the role
- Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud investigative solutions
- Understands customer needs around fraud investigative solutions to address investigation/manual review activities within fraud teams and authentication at the call center.
- Able to identify fraud investigative market trends, use of artificial intelligence tools and develop a commercialization strategy.
- Proactively identifies key solution delivery requirements for fraud investigation solutions and coordinates with the product management, professional services and sales teams on delivery approach and go to market activities.
- Ensures the proper execution of strategy by facilitating communication and alignment with Product, Professional Services, Marketing and Sales teams for key accounts.
- Identify use cases and coordinate case studies with Marketing to illustrate successful examples.
- Accountable for adoption and success rates of the fraud investigative solution portfolio.
Requirements
- BS or equivalent educational achievement
- 5+ years related technical and professional experience
- Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills
- The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps