Operations Manager
Reimagined Parking
Operations Manager
Reimagined Parking
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead and oversee onsite parking operations to ensure exceptional customer experience
- Recruit, train, mentor, and develop a high-performing team
- Analyze location profit and loss to inform budgeting, pricing, and resource allocation
- Implement cost-control measures to maximize profitability
- Identify and execute revenue generation strategies, including pricing and customer acquisition
- Develop and execute direct marketing campaigns to attract and retain customers
- Coordinate parking logistics and operations for special events and high-traffic periods
- Maintain strong client relationships and proactively address client concerns
- Identify business development opportunities and partnerships to drive growth
- Foster a culture of professionalism, accountability, and teamwork
- Report to General Manager and collaborate with regional and corporate teams
Requirements
- Bachelor's degree in Business Administration, Management, or a related field
- Proven experience in the parking management industry with a minimum of 5 years in a leadership role
- Strong focus on customer service and client satisfaction
- Proficient in location profit and loss analysis
- Demonstrated experience in revenue generation and direct marketing
- Event management experience is a plus
- Client relationship management skills
- Business development and strategic thinking abilities
- Leadership and team-building skills
Benefits
- Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family
- Life and Disability Insurance: Company paid basic life and Short-Term Disability with additional options for dependents
- 401(k) Plan: Generous employer match with immediate vesting
- Employee Assistance Program: Access behavioral Health Care for you and family members
- Parental and Caregiver Leave: Time off to support growing family or care for loved ones
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
location profit and loss analysisrevenue generationdirect marketingevent management
Soft skills
customer serviceclient satisfactionclient relationship managementbusiness developmentstrategic thinkingleadershipteam-buildingprofessionalismaccountabilityteamwork
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Management