Reimagined Parking

Director

• Develop and execute enforcement strategies aligned with organizational goals
• Establish performance metrics, KPIs, and operational SOPs
• Foster a culture of professionalism, integrity, and regulatory compliance
• Develop and execute enforcement strategies that drive measurable performance outcomes, including improved compliance rates, optimized patrol productivity, revenue protection and growth
• Oversee parking enforcement activities across multiple operating brands and regions
• Ensure consistent application of parking rules, bylaws, and regulations
• Respond to escalated enforcement issues and complex cases
• Ensure compliance with local laws, municipal codes, and regulatory obligations
• Develop and update enforcement policies and standard operating procedures
• Liaise with municipalities, law enforcement, and regulatory bodies
• Support audits, reporting, and legal proceedings related to violations
• Implement and manage enforcement technologies (e.g., LPR systems, handheld devices, citation software)
• Analyze data to improve enforcement effectiveness and operational efficiency
• Partner with IT and vendors to enhance systems and reporting tools
• Support revenue protection initiatives and minimize leakage
• Monitor citation issuance trends and reporting accuracy
• Assist with budgeting, forecasting, and cost control for enforcement operations
• Address customer complaints and disputes related to enforcement actions
• Maintain strong relationships with internal and external stakeholders
• Promote fair and transparent enforcement practices

Director of Enforcement