Reimagined Parking

Operations Manager

Reimagined Parking

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $90,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Ensure an exceptional and seamless customer experience for every parker
  • Recruit, train, and develop a high-performing team; provide leadership and mentorship
  • Analyze financial data for assigned parking locations; manage location profit and loss, budgeting, pricing, and resource allocation
  • Implement cost-control measures to maximize profitability
  • Identify revenue generation opportunities and implement pricing and customer acquisition strategies
  • Develop and execute direct marketing campaigns to attract and retain customers
  • Coordinate parking logistics for special events and venues; ensure seamless operations during high-traffic periods
  • Maintain excellent relationships with clients; address inquiries and proactively resolve concerns
  • Identify new business opportunities and partnerships to drive growth and expand the client base
  • Foster a culture of professionalism, accountability, and teamwork; train and develop staff
  • Report to the Vice President

Requirements

  • Bachelor's degree in Business Administration, Management, or a related field
  • Proven experience in the parking management industry with a minimum of 5 years in a leadership role
  • Strong focus on customer service and client satisfaction
  • Proficient in location profit and loss analysis
  • Demonstrated experience in revenue generation and direct marketing
  • Event management experience is a plus
  • Client relationship management skills
  • Business development and strategic thinking abilities
  • Leadership and team-building skills
  • Valid Driver License with good driving record
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