Operations Manager
Reimagined Parking
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Deliver exceptional customer service and ensure a seamless customer experience
- Recruit, train, mentor, and develop a high-performing team
- Analyze financial data for assigned parking locations and manage location P&L
- Implement cost-control measures to maximize profitability
- Identify and execute revenue generation strategies, including pricing and customer acquisition
- Develop and execute direct marketing campaigns to attract and retain customers
- Coordinate parking logistics and operations for special events and high-traffic periods
- Maintain excellent client relationships and proactively address concerns
- Identify new business opportunities and partnerships to drive growth
- Foster a culture of professionalism, accountability, and teamwork
Requirements
- Bachelor's degree in Business Administration, Management, or a related field
- Proven experience in the parking management industry with a minimum of 5 years in a leadership role
- Strong focus on customer service and client satisfaction
- Proficient in location profit and loss analysis
- Demonstrated experience in revenue generation and direct marketing
- Event management experience is a plus
- Client relationship management skills
- Business development and strategic thinking abilities
- Leadership and team-building skills