Red Hat

Account Manager

• Responsible for managing and driving the company cloud business
• Manage overall relationships with global cloud providers, including Amazon Web Services (AWS), Microsoft and Google
• Architect program for regional cloud providers
• Report directly to the Global Vice President of Red Hat Partner Ecosystem
• Collaborate closely with executive leaders, technical teams, and field sales teams developing, executing and operationalizing both get to market and go to market plans involving cloud partners
• Lead multidisciplinary teams incorporating product, sales, and corporate functions
• Communicate regularly and transparently with stakeholders and impacted communities
• Responsible for overall cloud revenue target

Vice President – Global Cloud Partnerships

Architect

• Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, Container orchestration, Openstack, RHEL, Pacemaker and automation at scale
• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution
• Understand industry practices and Red Hat's policies, procedures, and values
• Remain hands-on with development and implementation — especially in prototyping, Design and agile iterative delivery
• Must be able to both make strategic business recommendations and influence project direction toward business goals
• Trusted advisor to technical Red Hat and customer resources
• Considers customer culture/organization in their design and delivery of their projects and brings attention to opportunities for improvement
• Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking
• Strong experience in defining best practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations
• Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them
• Contribute to the development of standard consulting offerings, frameworks, and capability playbooks
• Accelerates collaboration across stakeholders and the different teams in the project

Sales

• Conduct discovery sessions with sales, marketing, and enablement leadership to identify and prioritize revenue enablement use cases.
• Translate business priorities into effective Seismic solutions.
• Identify opportunities to enhance: content discovery, guided selling, seller productivity, and buyer engagement.
• Ensure Seismic initiatives are aligned with revenue and sales performance goals.
• Design scalable Seismic solutions that are consistent with business workflows and seller-centric user experiences.
• Build and implement solutions directly within Seismic, including: LiveSend experiences, digital sales rooms, workspaces, content libraries, pages, guided selling structures, and just-in-time lessons.
• Utilize Seismic data and insights to assess adoption and measure business impact.
• Develop and execute comprehensive adoption strategies for new Seismic capabilities.
• Continuously optimize Seismic solutions based on feedback, data analysis, and evolving business needs.
• Identify opportunities for improvement in seller workflows and user experiences.

Enablement Manager

Full-stack Engineer

• Lead the research and implementation of advanced algorithms and tools for NLP/GenAI tasks.
• Drive the development of next-generation AI/ML applications in a highly collaborative environment.
• Oversee the design, implementation, and delivery of AI solutions.
• Ensure the successful training and evaluation of NLP models, refining them based on statistical analysis.
• Collaborate with cross-functional teams, including finance, operations, sales, and marketing, to understand and meet business needs.

Principal Software Engineer – AI

Technical Writer

• Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation
• Prioritize and deliver customer-focused documentation aligned to established processes
• Provide feedback to other technical writers to improve the quality and consistency of our content
• Work with quality engineering (QE) and development to improve the accuracy of your documentation
• Address customer feedback, and promote continuous improvement of the documentation experience
• Contribute to the achievement of team goals through completion of tasks
• Learn to use our internal documentation toolchain, including the publishing platform and issue tracking tools
• Keep up to date on changes to our offerings, customer use cases, support issues, and business strategy
• Devote time to research and increase your understanding of your product area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)
• Engage with upstream communities to support upstream documentation and process improvements
• Demonstrate proficiency in utilizing LLMs (e.g., Google Gemini) for tasks such as deep research, summarizing complex technical information, drafting communications, and enhancing problem-solving efficiency across the documentation lifecycle
• Explore and experiment with emerging AI technologies relevant to technical writing.

Technical Writer II

Product Manager

• Develop and communicate a compelling multi-year strategy for the Hybrid Cloud Console and Subscription Experience, positioning the console as the central operational interface for Red Hat’s hybrid cloud services
• Synthesize insights from customers, partners, telemetry, and field teams to identify key market opportunities and translate them into clear product strategies, roadmaps, and measurable outcomes
• Work across multiple business units, engineering teams, and go-to-market organizations to ensure a consistent, unified customer experience across Red Hat’s hybrid cloud offerings
• Guide the development of incremental, high-impact capabilities delivered on a predictable cadence, ensuring the platform evolves rapidly while maintaining a high bar for quality and usability
• Manage and mentor a team of Product Managers, setting clear expectations, fostering accountability, and supporting their professional growth
• Act as a visible thought leader and spokesperson for the platform through customer engagements, partner enablement, technical blogs, and presentations at industry events and conferences
• Travel as needed to meet with customers, gather feedback, and ensure our roadmap reflects real-world operational needs

Senior Manager, Product Management – Hybrid Cloud Console & Subscription Experience

• Take a leadership role in a cross-functional group by defining priorities, ensuring alignment with stakeholders, and driving execution for GPU, Accelerators and AI components.
• Act as the primary point of contact between Product Management, Engineering, and similar roles to ensure alignment on priorities and deliverables.
• Work with the development team to split features and epics into stories or tasks.
• Define Acceptance Criteria and ensure that the team understands the “what” to work on.
• Communicate product goals effectively to ensure the team can work autonomously and remain unblocked.
• Provide key information such as delivery plans by acting as an information radiator to the teams and stakeholders.
• Proactively monitor community related (upstream) and product and services related (downstream) communication channels and act as a voice for the team.
• Engage in and ensure effective on-going communication between customers, customer facing teams, and stakeholders and the engineering teams to allow for continuous feedback and improvement.

AI Product Owner, GPU/Accelerators

Machine Learning Engineer

• Architect, design, document, and develop applications in Python and frameworks like LangChain, LangGraph, LLamaStack.
• Architect and lead the implementation of Agentic AI applications.
• Architect and lead the implementation of scalable open-source solutions with distributed computing capabilities using Machine Learning models, running on OpenShift AI
• Architect and design new features with RAG, RAFT, GraphRAG, InstructLab, and their pipelines
• Develop and optimize retrieval-augmented generation (RAG) pipelines
• Collaborate with product owners, program managers, different teams, and engineering managers to analyze and clarify business requirements to implement data models and business logic
• Mentor, influence, and coach a distributed team of engineers
• Effectively communicate to stakeholders and project team members to ensure proper visibility of development efforts
• Review code merge requests from other team members for new features
• Build and deploy applications to Red Hat OpenShift Platform-as-a-Service (PaaS), public clouds, i.e., Google Cloud Platform, AWS, etc.
• Ensure non-functional requirements, including performance, scalability, resiliency, maintainability, security, etc., are met according to defined standards
• Resolve bugs, performance problems, and other issues with production applications

Machine Learning Engineer – AI

• Architect and develop a platform for Agentic AI applications.
• Collaborate with Staff Engineers, Engineering, Product Management, and User Experience to define customer needs and use cases.
• Collaborate with Quality Engineers to develop and implement comprehensive unit, integration, and end-to-end tests to guarantee the reliability and performance in the upstream project, maintaining CI/CD workflows in GitHub, and ensuring downstream quality.
• Participate in AI-assisted code reviews, utilizing tools that provide real-time feedback, identify potential bugs, security vulnerabilities, and adherence to coding standards, contributing to a more thorough and efficient review process.
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.
• Create and maintain clear, concise upstream technical documentation including API references and user guides and collaborating with our internal tech writers to create robust downstream documentation.

Senior Software Engineer – Agent Development

Customer Success Manager

• Assess the customer’s knowledge and adoption level of Red Hat’s products and overall cloud readiness to support customers through their journey to maximal value from Red Hat technology.
• Orchestrate customer success plans with discrete initiatives to achieve customers’ desired outcomes by involving technical execution teams (Launch Teams, Red Hat Services, and/or Partners).
• Identify opportunities for increased consumption, track monthly consumption against targets, identify and/or plan critical deployment timelines and milestones.
• Be the Voice of the Customer.
• Share insights and best practices, and connect with appropriate Red Hat teams.
• Involve the right resources to address and remove technical blockers to adoption.
• Work collaboratively with enterprise sales teams across a diverse account base on strategies for promoting adoption, account expansion and retention, and loyalty.
• Clearly and concisely explain Red Hat's business and technical value, our offerings and solutions, and how they address your customers’ strategic priorities.
• Support the sales team to ensure that financial targets are achieved, including subscriptions for Red Hat’s offerings.

Customer Success Executive

Consultant

• Guide customers in building scalable, optimally managed solutions and adaptable to technological improvements using Red Hat technologies
• Continuously learn, grow, and adapt to new skills and technologies
• Travel to client locations Monday-Thursday
• After joining Red Hat, you will undergo an intensive customized training program on Red Hat technologies and services solutions.
• Be prepared to join a project team by acquiring the understanding of how to build production-ready technical solutions integrated with existing enterprise systems
• Learn technologies and consulting skills through enablements designed and taught by Red Hat experts and Red Hat certification
• Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events
• Be ready to support customer success on a project by achieving successful, collaborative delivery as a technical lead through expertise in Red Hat’s technologies
• Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meet-ups
• Demonstrate technical leadership by successfully implementing complex, large-scale solutions in customer environments
• Actively engage and share knowledge with internal and external communities of practice on lessons learned, best practices, and how-tos

Senior Consultant – TS/SCI, Polygraph Clearance

Manager

• Communicate Red Hat’s values and vision to the executive and management levels of customer organizations
• Successfully sell solutions and services in the field
• Develop new account areas of focus within the assigned account
• Represent Red Hat to customers, and customers to Red Hat, in sales-related matters
• Meet assigned sales quotas
• Work to develop and expand assigned account territory
• Lead a Sales team consisting of Solution Architects, Insides Sales Representatives, Consultants, Engagement Managers, and Red Hat’s senior management