Recruiting.com

Customer Support

• Performs basic computation, data entry, and review of materials submitted to GNPPN Department by external customers
• Performs routine follow up with customers regarding incoming questions from phone, email, or fax
• Works with other team members to ensure timely and proper completion of tasks and projects as assigned by management
• Identifies and reports to management any process or system concerns/errors discovered through self-exploration or customer reported
• Actively participates in team and department meetings, trainings, and activities
• Daily review of pharmacy submitted enrollment packet and supplemental materials
• Daily outreach to pharmacies to collect and process licenses and other materials
• Primary telephone coverage for managed care and claims processing issues, updates to network database, creation and distribution of network materials and communications
• Receives and identifies all MAC requests received via email and distributes accordingly
• Daily entry of all requests & additions including data entry, online submission, and outcome communications
• Weekly submission of research requests to PBMs

Program Support Representative I

QA Automation Engineer

• Lead the design of Cold Room/Refrigeration systems and processes used in Manufacturing, Packaging and Warehouse operation
• Ensure the cold room design meets engineering, safety, quality, and regulatory compliance specifications and requirements
• Lead commissioning, qualification, validation, startup and operation of new AOH ASRS cold room with CO2
• Lead and support the development, testing, implementation, validation, and operation of critical automation and software systems
• Support Commissioning, Qualification, and Validation (CQV) activities for the cold room systems
• Lead cold room operational training and system adoption
• Partner with Quality Assurance, Computer System Validation (CSV), Packaging, Manufacturing, and IT/OT teams to maintain GxP compliance
• Serve as a recognized Engineering Subject Matter Expert (SME) for cold room systems, establishing operational methodologies and best practices
• Ensure commissioning and qualification activities align with project requirements, milestones, and schedule commitments
• Apply engineering principles and practices across cold room automation, controls and integrated systems
• Drive continuous improvement to simplify and optimize cold room design and operational processes
• Demonstrate a strong understanding of OT/IT convergence, industrial networks, and system integration
• Work closely with cold room vendors/consultants, ensuring contracts, technical specifications, and deliverables meet requirements
• Effectively lead and influence teams, achieving both technical outcomes and strong collaboration

Senior Automation Engineer

Risk

• Manage and mature the Enterprise Risk Management (ERM) program
• Partner with stakeholders to align risk management with corporate objectives
• Develop risk dashboards and reporting formats
• Provide guidance on risk management best practices
• Support staff in hiring, performance management, and training
• Contribute to financial direction and budget management

Director, Enterprise Risk Management

Salesforce Developer

• Under the general direction of the designated Manager, the Architect II – Solutions is responsible for designing and delivering IT solutions within the Salesforce / Experience Cloud ecosystem that support the GPO business team
• Provides technical leadership and architectural vision for the Salesforce / Experience Cloud platform
• Designs and documents future-state architectures that address current business challenges and anticipate the evolving needs of the GPO business team
• Evaluates the existing Salesforce environment to identify, prioritize, and remediate technical debt
• Develops feasibility analyses, business case justifications, and architectural options
• Partners closely with the GPO business team and other internal stakeholders
• Translates complex business needs into well-defined system and platform solutions
• Works with outside service providers, Salesforce consultants, and vendors
• Coordinates and contributes to the development and maintenance of CRM architecture models, standards, patterns, and best practices
• Provides direction, mentorship, and technical guidance to developers and team members

Architect II – Solutions, CRM, Salesforce

Full-stack Engineer

• Lead critical projects, mentor team members, and deliver high-quality applications.
• Collaborate with clients, business analysts, and cross-functional teams.
• Drive full software development lifecycle from conceptualization to deployment.
• Build high-quality applications and ensure adherence to development standards.
• Design and develop relational databases for optimization and scalability.
• Evaluate emerging technologies and promote effective use of IT systems.

Application Developer – Technical Lead

Director

• Owns the global Trade Services strategy, including the evolution and reassessment of offerings such as Importer of Record and other trade-related value‑added services
• Sets the long‑term vision and roadmap for Trade Services, translating strategy into clear commercial, operational, and financial objectives
• Drives profitable growth and operational scalability, ensuring alignment with World Courier and Cencora enterprise priorities
• Partners closely with Finance throughout the service development lifecycle to ensure adherence to financial policies, governance standards, and best‑in‑class performance for Trade Services
• Accountable for overall financial management of the Trade Services portfolio, including budgets, project accounting, financial planning, expense control, and achievement of agreed targets
• Works with Pricing to define pricing strategies for Trade Services that balance competitiveness, regulatory considerations, and margin optimization
• Leads the development of Trade Services solutions, ensuring strong alignment across Operations, Quality, Legal, Tax, Pricing, Sales, and Customer Service to enable compliant and operationally viable Trade Services solutions
• Acts as senior sponsor for strategic customer relationships and complex trade‑related opportunities, supporting business development, bid defenses, issue resolution, and deal closure
• Maintains a strong external outlook on trade regulations, customs environments, and competitive offerings, ensuring World Courier’s Trade Services differentiation remains current
• Ensures all Trade Services solutions comply with local customs regulations, trade legislation, legal requirements, and Cencora AB Risk & Compliance policies

Director – Trade Services

Account Manager

• To manage a portfolio of current Order to Cash clients, oversee and report on service delivery, drive improvement, maintain contractual agreements and identify and secure further commercial opportunities
• To develop and maintain a positive relationship with Alloga’s current Client base, whilst actively supporting Alloga’s Company Strategy
• To present Alloga and its services to Clients in a professional manner through direct communications in face-to-face meetings, telephone calls, virtual meetings, e-mails, and any other communicative mediums
• To ensure all contact with Clients is responsive to their needs
• To explore, scope and potentially implement new business (inc. Value Added Services) to the benefit of existing Clients, and support Alloga’s broadening of services
• Support the Implementation Manager as appropriate to ensure a successful go-live for new business
• To ensure timely response to Client enquiries and proactively communicate issues to Clients
• To report on Clients’ monthly performance, currently through the Managers Business Review Presentation
• To ensure that all chargeable activity/value added service is captured and where necessary a new rate is agreed with a Client to enable the cost to be charged back appropriately

Client Account Manager

Product Specialist

• Provide training and consultancy support to the CPC team and all customer training/consultancy on the full range of MWIAH UK products.
• Remote and on-site support for customers ‘Go-Live’ following installation, including on-site training requirements.
• Supporting other departments with the pre-release testing of applications.
• Being the voice of the customer and assisting product subject matter expert (SME) within cross-functional squads for the development and release of new products.
• Fostering a culture of continuous improvement in relation to training material and delivery to ensure consistency and effectiveness.
• Supporting the Sales team with competent and effective customer demonstrations of our products and features.
• Contribute to bespoke customer success plans as dedicated members of cross-functional teams.
• Assisting on assigned onboarding projects.
• Working alongside the Territory Managers and National Technology Manager.
• Developing consistent project communication to the customer.
• Acting as first point of contact for all product consultant team project issues/queries.
• Creating and maintaining accurate documentation accompanying onboarding project rollouts.

Customer Product Consultant

Bilingual

• The management of the assigned projects and/or cases.
• Adherence to the general company processes Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support.
• Current assistance lines focus on: funding and access issues, including private, public and special access programs; compliance programs
• Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
• Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals;
• All patient programs are based on casework methods and include a significant amount of out-bound calls.
• Document each activity in program specific database.
• Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager.
• Provide feedback regarding current protocols, database, processes, and inter-departmental relationships.
• Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences.
• With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.
• Responsible to report all Adverse Events to the assigned units/departments
• The Caseworker will also be assigned other duties and tasks as required from time to time

Bilingual Caseworker – 10-month contract

General

• Administer medications in specialty clinics and Physician Partnership clinic settings
• Assess monitor pre and post-injection/infusion treatments
• Complete necessary documentation based on policies and procedures
• Provide patient / Caregivers education based on product monographs and program protocols
• Report adverse events in accordance with training and policies
• Communicate and work effectively amongst multi-disciplinary teams
• Participate regularly in team web-based meetings/training sessions
• Adhere to professional nursing standards
• Work collaboratively within a multidisciplinary health care team

Infusion Nurse, RN – Full-Time

• Serves as the consistent and expert primary contact for patients, guiding and supporting them through reimbursement, copay management, and pharmacy coordination across all phases of their medication journey
• Communicates directly with patients to gather information, educating on program services (including injection training, pharmacy options, and coverage support), and empowering patients to navigate their therapy
• Coordinates and maintains prescription coverage and renewals, interacting regularly with pharmacies, insurance companies, and other partners to resolve obstacles and ensure timely access to medication
• Collaborates with Field Case Managers (FCMs) and the broader care network to deliver seamless onboarding and ongoing patient support
• Adapts services for diverse clinic and pharmacy models, connecting with preferred pharmacy teams and biologic coordinators as required by territory
• Anticipates potential challenges, proactively problem-solves, and provides tailored guidance and support for each patient
• Manages adverse event reporting and takes on additional program support or ad hoc duties as assigned

Personal Care Specialist – 12 Month Contract

Data Scientist

• Serve as the technical lead and product owner for Analytics products supporting GPO operations
• Ensure products are delivered in alignment with business priorities and technical roadmaps
• Guide architecture decisions, backlog prioritization, and engineering best practices
• Collaborate with IT and business stakeholders for continuous improvement and value realization
• Establish product plans and technical roadmaps within the Analytics ecosystem
• Lead and mentor a cross-functional Analytics team, fostering collaboration and innovation
• Build and maintain relationships with business partners and data stewards
• Champion the adoption of self-service analytics and data literacy

Manager – IT Product Lead, Analytics, GPO

Security Engineer

• Designing, implementing, maintaining, and continuously improving security controls that protect operational technology environments, industrial networks, distribution center systems, and connected devices
• Managing service-level agreements and control performance expectations
• Communicating OT security risks, evaluating business impact, and providing technical guidance
• Ensuring OT servers, network devices, and security devices conform to enterprise security standards
• Reviewing technical and functional design documents and providing security architecture guidance
• Monitoring, analyzing, and communicating emerging cyber threats and vulnerabilities
• Responding to security alerts involving OT or network environments
• Supporting audits, assessments, and compliance activities related to OT security

Lead Engineer – Operational Technology, Network Security

• Designing, implementing, maintaining, and improving security controls across operational technology
• Supporting protection of distribution, automation, facilities, and warehouse environments
• Assessing risk and strengthening network segmentation
• Monitoring threats and supporting incident response

Operational Technology Network Security Engineer III

Support Engineer

• Work onsite at assigned clinic office(s) and interact daily with office staff to provide patient access services
• Navigate the health care system and its component parts to achieve prescription fulfillment and improved patient outcomes
• Provides advice as the subject matter expert to client sponsors and collaborate with stakeholders on opportunities to expand the health system’s services and increase revenue by developing business plans and execute the marketing plan to enhance pull through opportunity
• Serve as the initial contact for all identified client specialty pharmacy prescriptions
• Responsible for marketing, prior authorization, EMR, documentation etc.
• Develop and maintain close relationships with clinic staff, physician, pharmacy and hospital contacts through face to face interactions.