Recruiting.com

Therapist

• Execute Client Engagements
• Lead the delivery of large, complex consulting engagements for health systems, ensuring high-quality execution, measurable results, and profitability
• Structure and manage client meetings to address risks, resolve issues, and review deliverables in alignment with agreed-upon objectives
• Serve as the day-to-day contact for clients, building trust and ensuring satisfaction throughout the engagement lifecycle
• Service Enhancement and Portfolio Development
• Enhance existing service offerings by identifying gaps and developing innovative solutions to address health systems’ operational, financial, and logistical challenges in the CGT space
• Collaborate with cross-functional teams to integrate APS capabilities (e.g., specialty pharmacy, infusion services, 340B expertise) into the CGT consulting portfolio
• Develop and refine operational playbooks, reimbursement strategies, and other tools to standardize and scale CGT delivery processes for health systems
• Revenue and Gross Profit Management
• Manage revenue and gross profit for the CGT consulting portfolio, ensuring alignment with financial targets
• Track financial performance metrics, including revenue growth, profitability, and operational efficiency, while identifying opportunities for improvement
• Support business development by identifying add-on opportunities within existing engagements and contributing to proposals for new clients
• Operational Leadership
• Develop and oversee scalable processes for client onboarding, service delivery, and engagement management to ensure consistent operational excellence
• Collaborate with internal stakeholders and external partners to ensure all aspects of service delivery meet Cencora’s standards and client expectations
• Mentor and provide performance feedback to consulting staff, fostering a culture of continuous improvement and innovation
• Thought Leadership and Market Positioning
• Act as a subject matter expert in CGT health system consulting, contributing to publications, presenting at conferences, and participating in industry forums
• Develop case studies and client success stories to showcase the impact of the CGT consulting portfolio and strengthen Cencora’s market position
• Collaboration with Senior Leadership
• Work closely with senior leadership to align engagements and service development with the overall strategic direction of the CGT health system solutions portfolio
• Provide regular updates on client engagement progress, portfolio performance, and emerging market needs to support the senior leadership’s strategic decision-making

Managing Director, Cell & Gene Therapy

Product Designer

• Collaborate with lead designers to finalize feature designs and create interactive prototypes.
• Translate business and technical requirements into user flows and high-fidelity designs.
• Ensure that feature designs follow accessibility standards.
• Partner with product owners and agile teams for accurate representation in development.
• Conduct user research and testing to inform design decisions.
• Analyze and synthesize research findings for user-centered solutions.
• Present research insights and design concepts to stakeholders for feedback.
• Represent design in cross-functional meetings and communicate design decisions clearly.
• Contribute to the advancement of design processes with new methods and best practices.

UX Product Designer II

Customer Success Manager

• Co-Own the customer channels product vision, roadmap
• Define and own the product vision and roadmap for all customer channels in partnership with the Senior Product Manager, including: Customer portal for order creation and shipment visibility, Standardizing, simplifying and streamlining our customer-facing system integrations, Digital service interactions that reduce manual effort
• Guide prioritisation between new capability, platform health, regulatory and security requirements, and long-term transformation initiatives.
• Ensure investment in legacy platforms is intentional, time-bound, and aligned to future state plans.
• Support annual and multi-year planning by providing clear recommendations on where to invest, defer, or stop initiatives.
• Lead major platform evolution - including Re-platforming our existing customer portal, Delivering a China-specific customer portal aligned to local market expectations and constraints
• Reduce friction and manual interaction - actively drive the shift away from email-driven order creation, phone-based shipment tracking and queries, manual interventions and workarounds and towards Digital self-service, real-time shipment tracking and visibility, straight-through processing and integrations
• Drive an innovative AI agenda - lead the thinking on how AI can enhance customer-facing technology, including smarter self-service and assistance, proactive updates and insights, reduced operational effort through automation
• Build team capability & lead delivery through clarity, not control - set standards for your team across customer facing products in partnership with the Senior Director of Product Management, ensure the teams maintains clear, prioritised and complementary backlogs for each product, define success metrics tied to customer adoption and value, communicate roadmap, progress, and outcomes clearly to stakeholders

Product Group Manager – Customer Engagement

Manager

• Implementation of program, departmental and protocols at the Field Case manager level
• Review and audit of all protocols related to the Field Case manager team
• Collaboration with the Program Manager to identify efficiency improvements
• Day to day operational management of Field Case Managers regarding support and training
• Front line support to the Field Case Manager team in clarifying nursing issues and administrative processes
• Participation in formal and informal performance appraisals
• Facilitation and securing of informed patient consent for enrollment into patient assistance programs
• Liaison between physician and call-center Case Managers for patient follow up, paperwork and medical clarification for patients in designated territory
• Ensure patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy

Senior Field Case Manager – RN/RPN/LPN

Financial Planning and Analysis

• Set up of monthly management reportings and preparation of KPI, plan/actual comparison and ad hoc analyses for management purposes
• Preparation of monthly actual-to-budget- to- estimate analyses for management purposes and reporting
• Contribute to annual budget preparation, including data uploads, reconciliations, and phasing reviews.
• Ensure data accuracy including month closure and resolve errors in large datasets
• Create reports with the help of database queries, convert data and administrate the corresponding databases.
• Build and maintain dynamic financial models using advanced Excel tools, PBI
• Address ad-hoc tasks and inquiries

Senior Financial Analyst

Business Analyst

• Responsible for collecting, documenting, and confirming business requirements and functional specifications.
• Responsible for BA activities for New Business Program Launches, Web Development and Integrations with Clients and Third Parties.
• Performs BA activities, as part of the Project Team for Large Enterprise Projects.
• Works in close collaboration with clients, business partners, solution architect and developers to ensure consistent understanding of business processes and requirements.
• Work closely with QA team to review test plans and associated test case scenarios.
• Establishes effective relationships with other business units and software vendors; builds and maintains effective business partner relationships.
• Assists with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions.
• Attends and participates in project meetings, facilitates project status meetings; tracks project status as required for BA activities.
• Investigates and documents project issues and detailed requirements.
• Frequently interacts with IT staff including business area management, portfolio managers, vendors, consultants and other contractors.
• Represents IT Business Analyst with clients to gain clear understanding of project scope and requirements.

Senior Business Analyst

Sales

• Establishes and maintains liaison relationship with business partners and IT organization
• Conducts data gathering and analysis to understand business strategy requirements
• Contributes to the business short-and long-term planning sessions
• Provides input from a business and IT perspective
• Assesses client needs utilizing a structured requirements process
• Develops, writes, and communicates business requirements and functional specifications
• Analyzes customer’s operations to understand their strengths and weaknesses
• Assists in the business process redesign and documentation as needed
• Investigates problems and develops recommendations for resolution
• Analyzes performance metrics to ensure customer satisfaction
• Ensures IT solutions meet customers’ needs.

IT Business Analyst – Sales and Manufacturing

Operations

• Lead end-to-end operational health, stability, and continuous improvement of Cencora’s Human Health eCommerce and Portal application ecosystem
• Provide senior-level technical leadership for application support and complex troubleshooting
• Investigate and resolve incidents related to application performance, system integrations, and data discrepancies
• Ensure Day 1 readiness for launches and lead post-launch stabilization
• Manage incident support for critical issues, including root cause analysis and post-mortem reviews
• Collaborate with developers to understand application usage patterns and recommend operational improvements
• Partner with infrastructure and cloud teams to optimize deployments and performance tuning
• Own and maintain operational stability, ensuring Disaster Recovery and Business Continuity plans are in place

Director – Technical Operations

Supply Chain

• Lead the planning and execution of a strategy for supply chain cyber resiliency
• Manage cyber risk specific to supply chain ecosystem including vendors and OT environments
• Drive a proactive vulnerability management lifecycle for supply chain systems
• Facilitate Business Impact Analyses (BIA) for supply chain units
• Design resilience plans for logistics teams during outages
• Implement and test disaster recovery frameworks for global logistics
• Ensure high data integrity in ServiceNow CMDB

Senior Manager – Supply Chain Cyber Resiliency

Compliance

• Leads and manages compliance initiatives to support the Cencora, U.S. Pharmaceutical and Animal Health & Managed Services Organization Compliance Program
• Engages with business units or departments to develop, implement and check for regulatory compliance by partnering with the local compliance and operational staff
• Regularly reviews of business initiatives, documents, communications and other materials; serves as a compliance resource for the Cencora business units that he/she supports
• Recommends and/or assists in the development of compliance policies, supplemental compliance training, compliance related communications and BU compliance plans
• Oversight and monitoring of the Cencora Compliance Program at the business unit level, in conjunction and coordination with the Group Compliance Officers
• Reporting on at least a monthly basis (or more often as necessary) to the Cencora, VP, Senior Compliance Officer, U.S. Pharmaceutical and Animal Health & Managed Services Organization on the progress and implementation of the Compliance Program activities
• Reporting to the Compliance Committee any compliance related issues or matters at the BU level, including any matters raised through the Disclosure Program
• Coordinating with the CCRO, Corporate Security, Legal, Quality, Regulatory (Legal), Internal Audit, Enterprise Risk Management, Third Party Risk Management and/or OOC team, all compliance reviews and monitoring activities
• Conducts on-site assessments and takes part in audit and compliance meetings, as requested
• Promotes participation in, and completion of, various compliance training requirements
• Responsible for performing responsibilities with a demonstrated high degree of integrity, good judgement, assertiveness and an approachable demeanor, while eliciting the respect and trust of the CCRO

Associate Compliance Officer

• Regulatory Affairs activities for lifecycle management of pharmaceutical products including but not limited to: Support change applications (Administrative, Labelling, Chemistry, Manufacturing & Controls, Safety) including submission strategy
• Dossier compilation including preparation of documents (e.g. local forms, Cover Letters) and Table of Contents
• Content review of Chemistry, Manufacturing & Controls/Labelling documentation/Justification documents
• Alignment with functions on variation procedures, deficiency letter, e.g, Chemistry, Manufacturing & Controls, Medical Science, publishing team
• Update/local Product Information (Labelling translation)
• Check regulatory compliance of product information/artworks
• Marketing Authorization withdrawal
• Marketing Authorization Holder transfer
• Licence renewal
• Periodic Safety Update Report contribution
• Invoice check (e.g. Authority invoices)
• Request Translation/additional Module 1 documents, e.g. Quality Practices declaration, Good Manufacturing Practices
• Databases maintenance: archiving, tracking
• Management of local Regulatory Affairs requirements (local regulatory intelligence)
• National Competent Authorities electronic systems for submission as locally required
• Contact with the local Health Authority on behalf of the client
• Cross-functional communication to all relevant departments in relation to regulatory strategy and submission as well as issues related to Lifecycle Management activities
• Support of Country Regulatory Affairs Head in issue management (e.g. Product Quality Controls Standards Quality, Safety issues like stock out situations management, Dear Healthcare Professional Letter preparation coordination and submission in accordance with local regulations and company Standard Operating Procedures, represent Regulatory Affairs in internal meetings and committees)
• Review of Promotional Materials.

Regulatory Affairs Manager

Product Specialist

• Reporting to the Supervisor - Pharmacy Data Services
• Facilitate Onboarding and Offboarding requests
• Conduct PDS training for Sales, Customer Implementation, Account Managers & Customer Systems Support associates
• Collaborate with 3rd Party vendors to transition new customers
• Interact with the EDI Department on EDI maps/parameters for accurate data transfer
• Validate Legal Documents (NDA, PDS Agreement or MPA)
• Coordinate new 3rd Party Vendor set ups with EDI
• Troubleshoot and resolve pricing discrepancies, billing issues, data integrity concerns
• Assist customers in downloading catalogs via SFTP or Secure Sites
• Manage monthly billing fees for customers

Product Specialist II

• Manage multiple IT teams within one or more functional areas
• Formulates and develops effective test architecture based on organizational needs
• Manages teams to support testing strategies and activities
• Ensures overall integrity of testing strategy
• Collaborates effectively with all constituents involved in solution planning, development and operation
• Participates in architecture and technical specification review
• Reviews test plans and test cases for multi-application, enterprise-wide testing efforts
• Establish technical testing policies, standards and procedures
• Provides advice, guidance, encouragement and constructive feedback to team members

Performance Testing Manager – SAP, MAWM

Program Manager

• Manage complex programs with multiple cross team integration points
• Establish relationships with multiple vendors
• Set and meet Enterprise IT strategic goals
• Mentor others on project management methodology
• Lead cross functional project teams
• Develop work plans and monitor progress
• Coordinate the planning, management and execution of multiple related projects
• Record and monitor program/project actual costs vs. budget
• Identify variances to plan and develop mitigation plans
• Partner with departmental leadership and stakeholders for mitigation actions

• To effectively manage and oversee operations across four Alliance Healthcare link points and drivers to ensure the Service Centre Transport Fleet function delivers agreed financial and customer service objectives.
• Ensure all transport operations are conducted legally, safely, and in full compliance with Health & Safety obligations to drivers and members of the public.
• Take responsibility for all areas of people management for direct reports, including coaching, nurturing talent, and motivating the team.
• Manage driver rotas to ensure trained cover for absences, maintaining operational continuity.
• Provide coaching and guidance to team members, fostering a culture of continuous improvement and professional development.
• Ensure transport operational costs remain within budget by implementing and monitoring robust control mechanisms.
• Maintain all vehicles to company and legislative standards, ensuring safety and reliability.