Architect II – Solutions, CRM, Salesforce

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Architect II – Solutions focusing on Salesforce IT solutions supporting the GPO business team. Responsible for technical leadership, architecture vision, and collaboration with internal stakeholders.

Posted 7/1/2026full-timeRemote • Pennsylvania, Texas • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Salesforce platform architecture, particularly in Service Cloud and Experience Cloud, with a strong focus on designing scalable solutions that align with business objectives. Proven ability to lead technical teams, assess technical debt, and foster innovation in IT architecture.

Highest-signal resume keywords

Salesforce Platform ExpertiseArchitectural Design and ImplementationTechnical LeadershipBusiness Requirements AnalysisSalesforce Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ArchitectureService CloudExperience CloudTechnical Debt RemediationBusiness Case JustificationCRM Architecture ModelsSystem SpecificationsScalable Solution DesignFeasibility AnalysisDocumentation Standards

Soft Skills

LeadershipMentorshipProblem-SolvingCollaborationInnovation

Tools & Technologies

SalesforceCRM SystemsExperience CloudService Cloud

Certifications & Qualifications

Salesforce Application ArchitectSalesforce System ArchitectSalesforce Platform Developer II

Industry Keywords

IT ArchitectureHealthcarePharmaceutical DistributionGPO Business FunctionsTechnical Leadership

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Under the general direction of the designated Manager, the Architect II – Solutions is responsible for designing and delivering IT solutions within the Salesforce / Experience Cloud ecosystem that support the GPO business team
Provides technical leadership and architectural vision for the Salesforce / Experience Cloud platform
Designs and documents future-state architectures that address current business challenges and anticipate the evolving needs of the GPO business team
Evaluates the existing Salesforce environment to identify, prioritize, and remediate technical debt
Develops feasibility analyses, business case justifications, and architectural options
Partners closely with the GPO business team and other internal stakeholders
Translates complex business needs into well-defined system and platform solutions
Works with outside service providers, Salesforce consultants, and vendors
Coordinates and contributes to the development and maintenance of CRM architecture models, standards, patterns, and best practices
Provides direction, mentorship, and technical guidance to developers and team members

Requirements

What you’ll need

BS Degree in Computer Science, Information Technology, or equivalent
Minimum of ten (10) years of related and progressively responsible experience in IT architecture design and implementation
Significant hands-on experience with the Salesforce platform, including Service Cloud and Experience Cloud
Experience working within a CRM Delivery team or similar product-aligned technology organization is strongly preferred
Prior experience supporting GPO, healthcare, or pharmaceutical distribution business functions is a plus
Preferred Certifications: Salesforce Application Architect, System Architect, Platform Developer II, or equivalent credentials
Deep knowledge of the Salesforce platform — particularly Service Cloud and Experience Cloud
Proven ability to assess and resolve technical debt within an existing application
Ability to design future-state solutions that are scalable, well-documented, and aligned with both business goals and platform best practices
Strong understanding of business requirements analysis and the ability to prepare architectural specifications from which applications will be designed and built
Strong leadership skills
Ability to foster innovation and pragmatic problem-solving

Benefits

Comp & perks

Medical, dental, and vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Mentorship programs
Employee resource groups
Volunteer activities