Client Account Manager

Recruiting.com

Client Account Manager managing a portfolio of Order to Cash clients at Cencora. Overseeing service delivery and driving commercial opportunities in the pharmaceutical sector.

Posted 6/29/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

To manage a portfolio of current Order to Cash clients, oversee and report on service delivery, drive improvement, maintain contractual agreements and identify and secure further commercial opportunities
To develop and maintain a positive relationship with Alloga’s current Client base, whilst actively supporting Alloga’s Company Strategy
To present Alloga and its services to Clients in a professional manner through direct communications in face-to-face meetings, telephone calls, virtual meetings, e-mails, and any other communicative mediums
To ensure all contact with Clients is responsive to their needs
To explore, scope and potentially implement new business (inc. Value Added Services) to the benefit of existing Clients, and support Alloga’s broadening of services
Support the Implementation Manager as appropriate to ensure a successful go-live for new business
To ensure timely response to Client enquiries and proactively communicate issues to Clients
To report on Clients’ monthly performance, currently through the Managers Business Review Presentation
To ensure that all chargeable activity/value added service is captured and where necessary a new rate is agreed with a Client to enable the cost to be charged back appropriately

Requirements

What you’ll need

Educated to Degree Standard or with a significant amount of experience in a similar role
Experience within the Pharmaceutical/FMCG industry a distinct advantage
Understanding of supply chain/warehouse concepts
Highly competent in standard office computer packages with excellent presentation skills
Sound Knowledge of Good Distribution Practice
Trained in all relevant SOPs within 3 months

Benefits

Comp & perks

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Client ReportingBusiness Review PresentationValue Added Services ImplementationContract ManagementSOP Training

Soft Skills

CommunicationResponsivenessProactive Problem Solving