RD Station

Revenue Operations

• Administer and enhance Gainsight CS functionality;
• Configure Rules Engine, Scorecards, CTAs, Playbooks, and Journey Orchestrator;
• Implement improvements and automations in Customer Success processes;
• Build integrations between Gainsight and other ecosystem tools;
• Investigate and resolve platform-related incidents;
• Collaborate with Customer Success, BI, Information Systems, and other teams to continuously evolve the solution;
• Explore opportunities to apply AI in operational processes.

Mid-level RevOps Analyst – GTM Solutions

Frontend Engineer

• Solucionar desafios técnicos complexos com foco em entregas rápidas e geração de valor contínua.
• Implementar e manter interfaces ricas e performáticas, garantindo legibilidade e aderência aos padrões técnicos definidos pela equipe.
• Atuar com responsabilidade sobre as aplicações frontend em produção, monitorando erros, corrigindo bugs e colaborando na manutenção da saúde técnica das interfaces.
• Participar ativamente de refinamentos, discussões técnicas e planning sessions junto a PMs, designers e Tech Leads.
• Planejar e executar suas entregas com autonomia proporcional ao nível de experiência, mantendo alinhamento com as prioridades do time.
• Buscar aprendizado constante por meio de feedbacks e revisões de código, contribuindo para um ambiente de alto padrão técnico.

Engenheiro de Software Pleno, Frontend - React

• You will be part of the Fênix team, one of the teams responsible for developing the pre-sales journey within RD Station's CRM.
• Update and maintain efficient, scalable frontend interfaces aligned with the CRM architecture;
• Collaborate with cross-functional teams to deliver features that meet business needs;
• Ensure code quality through best practices, automated testing and code reviews;
• Contribute to the ongoing evolution of the frontend architecture, helping adopt new technologies and patterns;
• Assist with technical documentation and knowledge sharing within the team.

Mid-level Frontend Software Engineer – React

Software Engineer

• Create and maintain monitoring to ensure system health and availability.
• Monitor alerts and incidents, supporting initial fault identification and guiding rapid remediation.
• Build and enhance dashboards to track service performance and stability.
• Execute synthetic tests and validate monitoring to ensure the reliability of automated detections.
• Document processes, monitoring configurations, and technical learnings to share knowledge.

Junior Platform Engineer – Observability

Business Development Rep

• Manage and prospect strategic accounts with high ARR/NMRR potential, prioritizing quality and business fit over volume;
• Execute ABM strategies (1:1, 1:Few and 1:Many) to engage Mid Market and Enterprise accounts;
• Map technical, economic, and end-user stakeholders, customizing approaches for C-level executives, directors and heads;
• Build value hypotheses and prospect driven by business problems, not just by product;
• Schedule meetings with clear context, validated pain points and defined next steps for a smooth handoff to the sales team;
• Analyze market data and interaction history to build and cleanse strategic databases;
• Collaborate closely with Marketing and Commercial Intelligence to define plays, narratives and vertical positioning;

Mid-level Pre-Sales BDR Analyst – Mid Market

Security Engineer

• You will be responsible for leading the continuous improvement of the vulnerability management process throughout the software development lifecycle, defining and structuring workflows, roles, and prioritization criteria that link vulnerability discovery to remediation.
• Your role will guide decisions on process efficiency and scalability based on strong technical experience and a broad process and systems perspective, acting as the link between technical teams, security leadership, and governance.
• Structure and advance the Vulnerability Management program, ensuring integration with technical teams and security governance.
• Define and apply a technical risk-based prioritization model that accounts for severity, exploitability, exposure, and business context.
• Develop dashboards and metrics for executive and operational monitoring of vulnerability exposure.
• Standardize technical inputs to support formal risk, exception, and risk-acceptance processes together with the GRC team.
• Orchestrate forums and recurring rituals to track vulnerabilities with multidisciplinary teams.

Senior Cybersecurity Engineer

Backend Engineer

• Develop and maintain Python applications with a focus on quality, scalability, and operational support;
• Contribute to frontend development using React across product flows and interfaces;
• Design and evolve APIs and integrations between services and internal platforms;
• Support the construction of architectures that enable agents, automations, and AI applications;
• Promote engineering best practices, technical documentation, and development standardization;
• Assist in defining testing strategies for flows involving LLMs, agents, and AI pipelines.

Mid-level Fullstack Software Engineer – Python, React

Customer Support

• Provide reactive, multichannel support (online chat/WhatsApp, tickets/email, and video calls) across multiple products (RDSM, RD CRM, and RD Conversas) for national and international customers.
• Investigate, analyze, and resolve technical issues, focusing on identifying root causes and proposing sustainable solutions.
• Ensure high-quality, empathetic, and resolution-oriented support that empowers customers to use our solutions autonomously.
• Prioritize and organize support activities in high-demand environments while maintaining transparency, focus, and productivity.
• Monitor support and customer satisfaction metrics, ensuring quality standards and SLAs are met.
• Propose and implement day-to-day improvements that advance the team's mission, including sharing learnings with the team.

Junior N1 Support Analyst – Customer Experience

• Solucionar desafios técnicos complexos com foco em entregas rápidas e geração de valor contínua.
• Implementar e manter interfaces ricas e performáticas, garantindo legibilidade e aderência aos padrões técnicos definidos pela equipe.
• Atuar com responsabilidade sobre as aplicações frontend em produção, monitorando erros e corrigindo bugs.
• Participar ativamente de refinamentos, discussões técnicas e planning sessions junto a PMs, designers e Tech Leads.
• Planejar e executar suas entregas com autonomia proporcional ao nível de experiência.

Engenheiro de Software, Frontend, Pleno – React

• On a daily basis, you will be responsible for solving complex technical challenges with a focus on fast delivery and continuous value creation.
• Implement technical solutions with an emphasis on quality, readability and adherence to the standards defined by the team, contributing to the construction of scalable, secure and sustainable systems.
• Plan and execute your deliveries with autonomy proportional to your level of experience, staying aligned with the team’s priorities and ensuring predictability and reliability in fulfilling commitments.
• Take responsibility for systems in production: monitor errors, fix bugs and collaborate on maintaining the technical health of applications, including asynchronous jobs and queues.
• Actively participate in refinements, technical discussions and planning sessions, contributing ideas, identifying technical risks and helping to break down tasks in a clear, executable way.
• Pursue continuous learning through feedback, code reviews and continuous-improvement initiatives, demonstrating technical growth and increasing autonomy in problem solving.
• Collaborate with the team during the technical discovery of new requirements, proposing simple and efficient alternatives aligned with the existing architecture and avoiding unnecessarily complex solutions.
• Maintain transparent and respectful communication with the team, sharing context, raising questions clearly and contributing to a collaborative, high-trust environment.

Mid-level Software Engineer – Backend, Ruby on Rails

Account Manager

• Você será responsável por fazer a gestão do relacionamento e receita da carteira dos maiores clientes da RD Station.
• Como sênior, você se envolverá diretamente em processos de renovação, retenção e expansão de receita.
• Seu papel será construir um relacionamento próximo com o cliente, entender os seus objetivos e ajudá-lo a alcançar os resultados esperados.
• Garantir atuação contínua e estratégica junto a decisores de uma carteira de clientes Top Key Accounts.

Senior Account Manager – Enterprise

Developer Relations

• Develop and enhance the Dev Center portal;
• Implement improvements to Developer Experience tools and workflows used by multiple teams;
• Contribute to creating and evolving clear, simple, and adoptable development Golden Paths;
• Reduce recurring friction in the development journey, improving the technical experience;
• Produce technical documentation that facilitates onboarding and correct platform usage;
• Progressively grow in autonomy and technical ownership of shared solutions.

Mid-level Platform Engineer – Developer Experience

Data Scientist

• Definir visão, arquitetura e estratégia técnica para IA generativa;
• Desenvolver soluções com agentes autônomos, copilotos inteligentes e assistentes personalizados;
• Atuar como referência técnica para o time de ciência de dados, apoiando no desenvolvimento técnico e adoção de boas práticas;
• Propor e implementar padrões de engenharia de software e ciência de dados, como versionamento, reprodutibilidade e documentação;
• Colaborar com times de engenharia, produto e dados para garantir integrações eficientes e uso sustentável da infraestrutura de dados.

Cientista de Dados – IA Generativa

• You will be part of the Experience Platform team, working on building and evolving the solutions that shape the development journey at RD Station.
• Your focus will be on making that journey simpler, clearer, and more consistent for developers, reducing friction and facilitating the adoption of best practices and tools.
• You will work together with Delivery Platform teams to ensure technical alignment and a real impact on the developer experience.
• Implement improvements to Developer Experience tools and development flows used by multiple teams.
• Contribute to standardizing the development journey to ease adoption and correct usage.
• Support the creation and evolution of clear, simple Golden Paths for development.
• Reduce recurring frictions faced by developers throughout their journey.
• Produce technical documentation that facilitates onboarding and correct platform usage.