FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Mid-level RevOps Analyst – GTM Solutions
RD StationAnalyst in RevOps for GTM Solutions focusing on customer success systems. Managing Gainsight CS and Salesforce Service Cloud for operational efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering Gainsight CS and building integrations with other platforms, while applying knowledge of Customer Success metrics and operational processes. Capable of enhancing functionality and automating processes to improve customer outcomes.
Highest-signal resume keywords
Gainsight CS AdministrationIntegration DevelopmentCustomer Success OperationsAPI KnowledgeChurn Metrics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Gainsight CS FunctionalityRules Engine ConfigurationScorecards ConfigurationCTAs ConfigurationPlaybooks ConfigurationJourney Orchestrator ConfigurationAutomation ImplementationIncident ResolutionMetrics AnalysisWebhooks Knowledge
Soft Skills
CollaborationProblem-Solving
Industry Keywords
Customer SuccessRevOpsHealth ScoreNRRRenewal Processes
About the role
Key responsibilities & impact- Administer and enhance Gainsight CS functionality;
- Configure Rules Engine, Scorecards, CTAs, Playbooks, and Journey Orchestrator;
- Implement improvements and automations in Customer Success processes;
- Build integrations between Gainsight and other ecosystem tools;
- Investigate and resolve platform-related incidents;
- Collaborate with Customer Success, BI, Information Systems, and other teams to continuously evolve the solution;
- Explore opportunities to apply AI in operational processes.
Requirements
What you’ll need- Experience administering Gainsight CS;
- Experience with integrations between Gainsight and other platforms;
- Knowledge of Customer Success or RevOps operations;
- Familiarity with metrics such as Churn, Health Score, NRR, and renewal processes;
- Knowledge of APIs, Webhooks, or integration tools;
- English for reading technical documentation.
Benefits
Comp & perks- Holistic well-being: We support the well-being of those who drive progress;
- Diversity and Belonging: Diversity is what makes us stronger.