Machine Learning Engineer

• Develop and oversee implementation of strategic AI roadmaps aligned with organizational objectives and deliver innovative solutions for complex business challenges
• Direct cross functional collaboration, building strong relationships to drive impactful outcomes and influence enterprise strategies
• Lead multiple AI focused initiatives, ensuring operational efficiency, resource optimization, and alignment with corporate strategic plans
• Provide strategic direction and leadership to teams, ensuring successful execution of high impact AI projects and contributing to long term objectives
• Manage AI Engineering initiatives of significant complexity, applying advanced technical expertise to solve abstract problems
• Make independent decisions on program, technical or operational strategy for the department
• Drive innovation across areas of responsibility identifying opportunities for operational changes and practices
• Lead cross functional collaboration efforts, fostering strong internal relationships across the organization and external relationships to drive business outcomes

Staff Machine Learning Software Engineer

Data Engineer

• Design and optimize data models, feature stores, and storage patterns to ensure performance, reliability, and governance across AI workloads
• Build and maintain scalable batch and streaming data pipelines that ingest, transform, and curate high-quality datasets for AI and agentic workflows
• Implement DataOps and MLOps automation, including CI/CD pipelines, data validation, ML model deployment, monitoring, and drift detection
• Write production-quality code, conduct thorough code reviews, troubleshoot performance issues, and continuously enhance system reliability, scalability, and observability

Data/AI Engineer

Compliance

• Lead the FATCA/CRS compliance program aligning with the RBC Regulatory Compliance Management (RCM) Framework
• Support the development, maintenance and management of RBC’s Enterprise FATCA/CRS Policy and Control Standards
• Identify, escalate and oversee remediation of issues as appropriate
• Maintain FATCA and CRS regulations inventory, tracking regulatory changes, updates to law or guidance, and associated action items to ensure timely and complete implementation across the enterprise
• Establish and implement formal training and communication strategies to ensure FATCA and CRS laws, rules and regulations are well-socialized and understood
• Provide the team with support on strategic projects and program governance activities
• Maintain strong relationships with internal and external stakeholders to drive collaborative solutions

Senior Manager, FATCA/CRS Compliance

Financial Planning and Analysis

• Cultivate deep relationships with high-net-worth individuals and families, understanding their unique financial and personal goals to deliver holistic wealth solutions, with the support of an excellent support team
• Leverage your expertise to expand our client base through strategic networking, referrals, and business development initiatives, directly contributing to team and individual revenue targets
• Articulate our comprehensive suite of services—from investment strategies to trust and lending solutions—with confidence and clarity, ensuring clients receive seamless, best-in-class advice
• Harness digital tools and process innovations to enhance efficiency, client adoption, and scalable growth

Wealth Manager – Wealth Planner, Financial Planner

• Network with leadership team
• Learn about RBC and various financial roles
• Participate in a career event to explore opportunities in retail banking and financial planning
• Engage in discussions about client advisor and financial planning roles

Retail Banking, Financial Planning, Career Sales Force Roles

Financial Crime

• Plan, conduct and complete risk based investigations into matters identified from media scans, transaction monitoring, as well as Unusual Transaction Reporting via internal partners
• Maintain accurate, contemporaneous records of all investigative actions and decisions taken
• Gather information/intelligence from all available sources
• Prepare relevant reports as required
• Promote, support and adhere to RBC’s policies and guidelines on Code of Conduct, Personal and Professional Development, Equal Opportunities, Health & Safety, Data Protection and Information Security
• Work with the Global AML-FIU Investigation Team and other FIU partners to ensure that investigations are conducted within defined timelines

AML Investigator – Financial Intelligence Unit

Security Operations

• Lead day-to-day IAM operational activities to ensure timely and accurate delivery of identity and access services
• Manage and coordinate access lifecycle processes including provisioning, access changes, certifications, and removal activities
• Monitor operational queues, prioritize requests, and ensure issues are resolved within established service levels
• Support IAM controls and governance processes to ensure compliance with security and regulatory requirements
• Coordinate with technology teams, application owners, and business stakeholders to resolve access issues and operational challenges
• Assist with audit activities by providing evidence, validating controls, and ensuring operational procedures are followed
• Maintain IAM documentation, procedures, and knowledge archives to support consistent operations
• Identify process gaps and recommend improvements to increase efficiency, accuracy, and control effectiveness

Lead, IAM Operations Analyst – Global Security

Director

• Own and manage the P&L for the wealth management credit card product suite
• Define and execute the strategic roadmap for credit card expansion
• Conduct continuous competitive analysis of the credit card landscape
• Champion the successful delivery and execution of credit card products
• Collaborate closely with Credit Risk, Legal, and Compliance teams

Director, Wealth Management – Credit Card

Program Manager

• Support processes related to maintaining Compliance Monitoring inventories across various Compliance Oversight & Advisory Teams
• Identify and support communication and training routines to promote quality and consistency across teams
• Assist in developing and maintaining standards, internal procedures, and program documentation for CUSO-wide Compliance Monitoring
• Support governance activities and initiatives to strengthen the Compliance Monitoring Program
• Drive quality and consistency by providing input to QA program
• Assist in collecting, analyzing, and preparing monitoring reports to Senior Management related to CUSO-wide Monitoring activities
• Identify opportunities to enhance processes to ensure accurate and timely completion of program activities
• Conduct ad-hoc oversight reviews to ensure timely, accurate documentation of monitoring activities
• Serve as a subject matter expert for Monitoring governance tools and resources

Compliance Monitoring Program Analyst

Artificial Intelligence

• Own the Data & AI Product Lifecycle (End-to-End)
• Act as a True AI Product Owner (Hands-On)
• Lead Data Product & Modeling Strategy
• Deliver AI Products that Drive Advisor Productivity
• Drive Adoption & Value Realization
• Lead and Develop a High-Performance Team

Director, Data & AI Products

Client Services Representative

• Responsible for the management and growth of the Royal Trust Indigenous Wealth team, nationally
• Lead the implementation of risk management initiatives (Example: Dashboard management, business acceptance)
• Ensure implementation of client centric service models for the region
• Assists the Leader of the Indigenous Wealth team to manage the overall National indigenous wealth team by providing direction, technical support, coaching and development of employees to provide quality client service and improve business profitability and reduce business risk
• A team player, manager and leader at the regional and local level who will also be responsible for improving business growth with internal and external Centres of Influence (COIs)
• Coach and role model key behaviors of top performers (e.g., putting clients first, collaborating as partners, develop others, prioritizing for impact, etc.)
• Develops relationships within RBC network and community partners
• Promotes the collaboration between the team, RBC network and Wealth Management partners
• Successfully maximizes the deployment, productivity and effectiveness of all team members for greatest gain in revenue and client loyalty in their market
• Works closely with our National Office Professional Practice Group and Risk and Regulatory team to ensure compliant business practices

Director, Client Service and Risk Management – Indigenous Wealth

• Participate in the execution of risk-based enterprise level Financial Crimes and AML audit projects effectively and efficiently, while adding value and utilizing data analytics approaches
• Actively contribute to development of continuous monitoring and continuous assurance leveraging data analytics
• Assist management in their capacity as a trusted advisor who support regional and business platform audit teams to ensure adequate and risk-based coverage of Financial Crimes and AML risk in regional/platform audit projects
• Proactively initiate discussions and solutions to new opportunities, challenges and approaches, and challenge status quo
• Contribute to creating and maintaining a positive, authentic, collaborative, transparent and productive working environment
• Actively monitor and assess global Financial Crimes and AML compliance developments and emerging risks
• Work efficiently in a hybrid type environment

Global Financial Crimes and AML Manager, Internal Audit

General Counsel

• Provides advice and counsel to functional and business partners to assist in the management of legal and reputational risk involving employment-related issues.
• Provides efficient and effective delivery of legal services to all platforms.
• Manages litigation for employment law disputes by identifying and assessing risk.
• Manages the cost and performance of external counsel.
• Ensures timely updating of all matters in accordance with RBC Law Group procedures.
• Provides legal support and advice to functional and business partners with respect to legislative developments.

Senior Counsel, US Employment Law

Customer Support

• Lead the Dr. Bill Customer experience team
• Manage a team of specialists responsible for FPOC customer contact (chat/email/phone) including customer escalations
• Provide managerial oversight of the Dr. Bill Customer Experience team, addressing feedback/CSAT surveys, and team-level improvements
• Work under the Director, Customer Experience Strategy & Billing Services, collaborating to drive additional automation (Intercom efficacy, etc.)
• Provide coaching, guidance, and development opportunities to team members, with a focus on skill development and career growth
• Deliver an exceptional customer experience, with a focus on meeting established SLAs/KPIs
• Lead support queue, handle Physician inquiries / requests
• Lead CE team recruiting, training and onboarding
• Serve as the first point of contact for consumer requests
• Partner effectively with the Dr. Bill Portfolio Company
• Work with key stakeholders to drive innovation as a means of enabling the CE team
• Work alongside the Data & Analytics team to establish reporting/insights in order to drive clarity & transparency in the business
• Develop regular reporting to share team results, track against milestones, and produce actionable insight reporting
• Deliver monthly reporting to cover all support queues

Senior Manager, Customer Experience

• Be the AI compliance trailblazer, ensuring all GenAI use cases meet regulatory standards
• Partner with business teams to define key performance metrics and build a state-of-the-art dashboard
• Forge strategic alliances with the Enterprise Model Risk Management team to streamline certification processes
• Guide teams through model risk compliance focusing on innovation
• Partner with stakeholders to implement control testing/monitoring automation
• Champion the establishment of the Model Risk and Governance Centre of Enablement for Advice Centre & Branch Technology