Radio-Canada

Manager

• Gérer les tâches liées à l'ingénierie du spectre en s'assurant que les priorités sont traitées par les ingénieurs et que la charge de travail de chaque ingénieur reste appropriée.
• Superviser la performance opérationnelle et stratégique du groupe Spectre en surveillant rigoureusement les activités quotidiennes et les objectifs à long terme.
• Promouvoir la croissance professionnelle des membres de l'équipe et leur fournir des conseils quotidiens.
• Gérer les budgets liés aux activités de l'équipe.
• Faciliter la résolution des problèmes techniques et soutenir la prise de décision pour les chefs de projets.
• Travailler en étroite collaboration avec le Directeur des services d'ingénierie et établir de solides relations au sein de l'ingénierie et avec des représentants d'autres départements.
• Participer au développement de la stratégie globale de spectre de CBC/Radio-Canada en effectuant une veille technologique et réglementaire (nationale et internationale).

Senior Manager, Spectrum – T & I

Software Engineer

• Maintain and improve the existing Robot Framework test system.
• Assess the feasibility of automating test cases for the project.
• Update test cases in our development test management tool (TestRail).
• Automate test cases defined by our QA analysts using the application UI.
• Produce test reports that confirm coverage and identify results based on operations.
• Document and track defects found using common tools.
• Ensure solutions meet operational efficiency goals.
• Document technological changes for training and collaboration purposes.
• Participate in agile ceremonies (sprints, stand-ups, demos, retrospectives, etc.) as well as application deployments.
• Participate in code reviews.

Senior Developer, Automation – CMS, French Services

Sales

• Performs specialized administrative and clerical tasks to support an individual, unit, department, or operation, or to respond to the requirements of external media clients.
• Analyses, interprets, and disseminates data from various sources including audience research demographics, client profiles, program schedule changes, commercial instructions, sales orders, and commercial material.
• Inputs and manages data such as sales bookings, commercial scheduling instructions, commercial logs, cut-ins, and sales promotions.
• Develops relationships and negotiates with internal and/or external clients to maintain revenue.
• Identifies, through research and investigation, conflicts, issues, and concerns.

Marketing and Sales Specialist, Media Solutions

Attorney

• Actively participate in the National Policy Committee as an expert on Health and Safety
• Address topics raised during national meetings, lead related subcommittees
• Ensure that committee decisions comply with management and union expectations as well as legal obligations
• Manage the national health and safety training budget
• Help with national communications and draft and contribute to corporate guides and checklists
• Review workplace accident reports and related recommendations
• Conduct, when necessary, investigations and workplace inspections
• Devise solutions to facilitate production and programming operations

Advisor, Health, Safety and Environment – Legal Services

• Provide administrative assistance and clerical support to legal counsel
• Coordinate office activities and establish priorities and urgent procedures for legal counsel
• Provide assistance throughout all stages of legal proceedings
• Compile basic data to facilitate requests for information
• Prepare, send and follow up on all procedures and case documents
• Maintain agendas, arrange meetings, travel, and conference calls
• Fill out expense accounts and keep copies
• Type, review, copyedit and carefully proofread a variety of documents

Departmental Assistant, Labour and Employment Law – Legal Services

Producer

• pitch, research and develop original story ideas for live and breaking news, showcasing a diversity of backgrounds and life experiences
• find relevant people to interview, arrange and book interviews, create scripts and supporting audio elements
• record and edit audio/visual content that has excellent sound and visual quality
• upload content to appropriate folders, adhering to appropriate naming conventions and tagging principles
• distill large amounts of complex information under tight deadlines while adhering to the JSP
• stay informed on current affairs, especially stories of national and international importance that the audience is interested in knowing more about
• respond quickly to breaking news
• collaborate with colleagues across CBC to share content with audiences across Canada and coordinate coverage
• arrange and book studios and other field resources as required
• manage multiple and often competing priorities

Associate Producer, Syndicated Audio

Analyst

• Act as a liaison, provide product or services information and resolve emerging requests or incidents for customers
• Manages customer interactions received by phone, email or other receiving channels
• Logs each interaction and subsequent liaisons into the ticketing system
• Provides accurate, valid and complete information using the right methods/tools
• Assigns tickets to appropriate support teams based on predefined procedures or through escalation
• Identifies and assesses customers’ needs to achieve satisfaction and build relationships
• Works on shift rotation as required by the Centre to meet business demands
• Engages customers, remains positive and takes ownership of each interaction
• On a rotational or temporary basis, may perform some coordination activities within the technology queue, such as maintenance of some job aides and analysis of problems, metrics, trends and reports for input.

Service Centre Analyst – T & I

Customer Support

• Acts as a liaison and provides product or services information and support
• Resolves emerging requests related to Finance Services
• Ensures every request is dealt with 'Right-First-Time' precision
• Manages customer interactions via phone, email, and other channels
• Logs interactions and documents all key actions attempted and final resolution
• Provides accurate and complete information using the right methods/tools
• Assigns tickets to other support teams based on procedures or escalates when necessary
• Works on shift rotation as required

Customer Service Representative, Finance

Financial Planning and Analysis

• Coordinate and assist radio production teams with financial management activities
• Develop tracking tools to facilitate financial management
• Prepare production budgets and support the forecasting process
• Review and approve expense requests

Coordinator, Administration and Accounting, Radio Production

Network Engineer

• Monitoring, maintaining and improving the corporation’s network infrastructure
• First/second level network support for corporate network switches, routers, wireless access points, wireless controllers, firewall and VPN appliances
• Documenting troubleshooting procedures
• Collecting network statistics and reporting on network health
• Receiving trouble tickets from Network Operation Centre
• Troubleshooting network connectivity or infrastructure related problems
• Providing root cause analysis on any network outage
• Working with network monitoring tools
• Monitoring network infrastructure and responding to alarms
• Participating in production changes and turnovers across network infrastructure
• Creating trouble cases with vendors and service providers
• Reconfiguring replacement hardware and coordinating installations with regional staff
• Collaborating with technical staff

Senior Network Analyst, Telecommunications

• Work with reporters in the bureaus, developing ideas, overseeing their journalism, and helping them create stories for online, radio and video platforms.
• Plan, organize and coordinate content for digital and broadcast newscasts.
• Develop the program content including assigning, researching, gathering, writing and/or editing.
• Direct on-air talent and technical resources across all platforms.
• Select, re-write and/or edit copy or text written by others.
• Identify training needs.