Radio-Canada

Administrative Assistant

• Enter data into Workday Learning;
• Maintain contact with internal administrators to ensure information about available training courses is communicated;
• Contribute, as needed, to the organization of training sessions at the Montreal station;
• Produce reports based on training program evaluations;
• Create and maintain information about training programs on Google Drive and Livelink.

Administrative Assistant, Learning & Development

Sales

• Develop short-term tactical and long-term strategic sales plans
• Identify and maximize potential revenue opportunities
• Direct account management activities
• Cultivate and secure industry partnerships
• Present proposals at client meetings and prepare reports

Sales Manager – Media Solutions, English Services

Communications

• Support the Real Estate Transactions, Transmission team in reviewing telecommunication site share applications for leasing transmission facilities
• Prepare necessary agreements and transaction summaries
• Negotiate terms with landlords and tenants
• Draft license and lease agreements
• Collaborate with Finance, risk management, engineering, and operations partners

Leasing Coordinator, Telecommunications – T & I

Software Engineer

• Help conceive and document technical analyses for software application development and integration, primarily web-based.
• Help integrate, optimize and maintain cloud solutions, as well as develop, test and maintain the related APIs.
• Share responsibility with other team members for hands-on development and coding; unit, integration and functional testing; and deployment support in line with best practices and established standards.
• Share responsibility with the rest of the team for application support and maintenance and responding to system issues and bugs.
• Participate in the design and architecture of solutions in collaboration with the team and with the lead developers.
• Ensure effective implementation and integration of applications and appropriate documentation.
• Conduct integration testing of separately developed components.

Senior Developer – T & I

Analyst

• Identify our audience’s habits and needs, and optimize their experience by:
• Analyzing user behaviour and platform performance
• Analyze consumption data from all our digital platforms (website, mobile apps and connected TVs) to identify consumption trends, user profiles and viewing habits.
• Segment users based on their behaviour, engagement level and life cycle on our digital properties.
• Conduct analysis, based on product team needs and road maps, to track and analyze key performance indicators (KPIs) like new subscriber acquisition, churn rate, customer lifetime value (LTV) and video engagement metrics.
• Analyze subscription data from Zuora to understand the performance of various offers, promotions and billing cycles.
• Identify factors that influence subscriber retention and satisfaction.
• Performing data analysis and modelling
• Identify, clean up, transform and synthesize large volumes of data using our Big Data environment (Databricks) or analytical tools (Adobe Analytics).
• Develop complex queries (SQL/Python/PySpark) and use notebooks for in-depth analysis and the creation of data models.
• Ensure the integrity, quality and accessibility of data by collaborating with our Metrics and Big Data teams to establish measurement and ingest strategies for our data lake.
• Follow the development and production standards defined by the team while ensuring compliance with privacy laws and regulations.
• Reporting and visualizing data
• Design, develop and maintain Power BI dashboards with impactful visualizations, a relevant data model and robust automation to make data accessible across the organization.
• Prepare clear and compelling reports that simplify complex concepts for various stakeholders.
• Translate your analysis into concrete recommendations for our content, marketing and product teams to boost retention and loyalty.
• Regularly present your analysis and conclusions to a varied audience, including product managers, strategists, media line directors, marketing and communications managers, and executives.

Senior Analyst, Digital Development – French Services

• Implement complex workflows for receiving, transforming and delivering media files using in-house and commercial software solutions
• Manage a server farm: perform updates and maintenance, install software, preserve integrity of files and metadata
• Work closely with Technology & Infrastructure (T&I) and Productions partners
• Participate in strategic planning and provide expert advice on media management; research and recommend innovative solutions
• Involve stakeholders, ensure their needs are met, and design efficient solutions to complex integration problems
• Prepare functional and schematic drawings for workflows
• Provide users and support teams with high-level technical support and prepare training and user guides
• Develop and recommend methods for quantifying workflow performance and produce performance statistics

Senior Analyst, MAM, T & I

Content Writer

• Write web stories, both original and based on the work of others, including researching, reporting, interviewing, writing, fact checking and packaging
• Copy edit the work of multiple writers and producers, often based on broadcast or podcast audio, to a high standard based on established guidelines
• Conceive, pitch and develop online treatments in co-ordination with radio programs and other content creators
• Participate in the ongoing development and execution of department objectives
• Evaluate and give regular feedback and coaching on writing and presentation of digital content
• Write headlines; select images, links, related multimedia; design story layout; and collaborate on social media strategies to optimize audience reach and engagement
• Ensure proper copyright clearance of material used on all digital platforms, including social
• Effectively use our internal CMS and other digital publishing platforms
• Identify, develop and maintain contacts appropriate to the area of assignment, including at cbcnews.ca and other CBC verticals
• Turn audio content into compelling written stories, gather and produce material, and package and distribute content to grow reach and engagement
• Research, report and write longer, complex features, including data-based stories on science and health, sensitive human interest features and profiles
• Guide and mentor new writers and work collaboratively with experienced journalists

Senior Writer, Digital

Operations

• Report to the Manager of Ad Operations and partner with sales to build revenue and renewals through customer service and campaign management
• Coordinate, monitor and optimize display, video and audio ad campaign performance to ensure campaign success
• Book, schedule and launch campaigns; set targeting, frequency caps, load and test creatives and verify specs across CBC/Radio‑Canada networks
• Use platforms including Google Ad Manager, Triton Audio Platform, Advendio to manage campaigns and billing
• Follow proper month-end billing practices, process debits and credits through Google Ad Manager and Advendio
• Create post-campaign reports using GAM, TAP and Burt to provide insights and upsell opportunities to sales reps
• Project manage special projects and events, collaborating with Marketing, editorial, creative and technical teams to integrate IAB and CBC-RC ad requirements
• Perform other duties within the scope of ad operations and sales as required

Ad Operations Specialist, English Services

Financial Planning and Analysis

• Lead the complete lifecycle of training activities for the Oracle Fusion implementation (needs analysis, curriculum design, delivery, evaluation)
• Collaborate with business leaders and subject matter experts to design and revise training documentation and supplemental learning materials
• Design, develop, and deliver comprehensive training programs on software, processes, and systems for end-users and internal trainers (Train-the-Trainer)
• Coach and mentor internal trainers on course development and effective facilitation techniques
• Organize and lead informational sessions to update user groups on changes to financial systems and processes
• Consult with clients to conduct needs assessments and develop training plans aligned with organizational priorities
• Develop and execute multi-platform training strategies targeted at high-impact change areas
• Provide input for budget estimates, monitor spending, and implement corrective measures to remain within budget
• Oversee the organization, maintenance, and communication of the central training library
• Evaluate operational procedures and existing training materials and recommend continuous improvements
• Validate accuracy and relevance of translated training materials and assess vendor-provided training quality

Training Advisor – ERP Implementation, Oracle Fusion Cloud, Finance

• Lead developer for a team implementing a backend platform for collection, processing, routing, and storage of analytical data from websites and mobile apps.
• Architect and implement platform fully hosted on Azure supporting high load of messages.
• Interface with third-party data analysis applications and a data lake.
• Coordinate technical work, ensure adherence to standards and practices.
• Act as technical expert and interface between team and digital development management.
• Pair with developers for task breakdown and estimates; ensure sequencing and unblocking of tasks.
• Contribute to writing and refining stories, ensure code reviews, onboarding, deployment plans, and technical coordination with other teams.
• Monitor technological trends, communicate risks and technical issues, demonstrate cost of technical debt, support developers and leadership.

Lead Developer, French Services

Full-stack Engineer

• Plan, prototype, implement, unit test and support enhancements, feature requests, bug fixes, and documentation for Radio-Canada digital services.
• Design and/or modify reusable web components for Radio-Canada’s digital platforms.
• Design and/or modify presentation APIs in conjunction with back-end specialists and architects.
• Ensure compliance with standards and monitor product quality throughout the project.
• Keep up with the latest trends in the various digital development fields and propose solutions.
• Participate in Agile Scrum activities to review progress and make necessary corrections/adjustments.
• Collaborate with teams of web/mobile developers, QA experts and other specialists.

Senior Full-Stack Developer, French Services

Copywriter

• Your mission: As UX Copywriter, you are responsible for setting a tone and voice for a digital product. Your role is essential to maintaining the brand’s editorial consistency.
• From content and notifications, to action buttons and general navigation, your work guides users through their digital experience while generating engagement via targeted actions across all platforms — web, apps, connected TVs and social media.
• Responsibilities include:
• Recommend, conceive and develop copywriting strategies by identifying opportunities where UX writing can enhance the user experience and further business goals.
• Explore innovative concepts and approaches based on feature sets, branding and market positioning, identifying the editorial tone and approach.
• Conceive and write all messaging for a given digital product’s web, app, connected TV and social interfaces.
• Conceive and write navigation and action messages for audio players (screen readers) to ensure optimal, consistent digital accessibility.
• Present and argue the merits of the creative and copywriting strategy to the product team, partners and, if necessary, senior leadership.
• Establish product-specific writing standards, recommending gender-neutral, inclusive and accessible terminology that keeps taxonomy and SEO in mind for all editorial elements requiring user action.
• Provide innovative UX and writing solutions that take into account all UX/technological issues and business strategies.
• Work closely with the product team (strategist, project manager, UX designers, UX researchers, developers and quality controllers) and related departments, including Marketing & Communications.