R1 RCM

Senior Manager, Service Delivery

R1 RCM

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $100,838 - $127,950 per year

Job Level

Senior

Tech Stack

SaltStack

About the role

  • Work alongside Service Delivery leadership on revenue cycle delivery for large care organizations
  • Partner with the Customer Operations team and R1 functional teams to deliver superior results
  • Contribute as a thought leader to improve the R1 RCM solution and inform strategy
  • Build and maintain high-touch relationships with client counterparts and leadership; act as liaison between operations and client leadership
  • Build and mentor a high-performing team
  • Handle claims related to increased Accounts Receivable (AR) and backend revenue cycle issues, ensuring timely resolution
  • Manage and resolve client requests and issues; work collaboratively across departments
  • Utilize Excel and PowerBI for data analysis and reporting to support decision-making and process improvements

Requirements

  • Competent to proficient with Microsoft Power BI and Microsoft Excel; expert preferred
  • Strong time management skills
  • Strong self organization skills
  • Self-Motivated
  • Competent to proficient understanding of revenue cycle metrics and data; expert preferred
  • Technically proficient with ever increasing technology
  • Strong interpersonal skills and ability to present information and speak to the content
  • Ability to manage people, time, and metrics