Qurate Retail Group

Customer Support

• Handle inbound customer calls, resolving customers' often complex enquiries
• Drive brand advocacy
• Work towards achievable individual performance targets
• Participate in a supportive onboarding experience including four weeks of training

Customer Service Representative – Full Time Evenings

Manager

• You independently manage and optimize our social commerce presence on TikTok and, prospectively, on other channels such as Instagram, Facebook, YouTube, and Pinterest, ensuring an attractive and sales-driven presence.
• You plan, implement, and analyze social commerce campaigns and live shopping events, always aiming to increase reach, engagement, and revenue.
• You build sustainable partnerships with creators and influencers, develop creative concepts together, and manage collaborations from ideation to execution.
• You work closely with internal teams such as Purchasing, Planning, and Customer Service to ensure smooth operations and successful campaigns.
• You analyze the performance of our social commerce activities using relevant KPIs, derive optimization measures, and present your results to the team.

Social Commerce Manager – TikTok, Live Shopping

Content Marketing Manager

• Secure and transport products to the set, ensuring they are prepped and ready for Producers to facilitate smooth and efficient production processes
• Assist in the preparation and organization of studio setups and teardowns
• Serve as the primary contact point for team coordination during production shifts, efficiently managing any production needs
• Maintain seamless communication with talent and cross-functional teams to ensure smooth production processes
• Enhance pre-production workflows by organizing notes and coordinating with hosts and producers for various products regularly processed through the Content Factory
• Work alongside Producers in the Content Factory to assist with crafting engaging short-form social content
• Support final content delivery to platform owners, taking on production responsibilities when necessary

Production Coordinator, Content

Recruitment

• Own end-to-end recruitment for specialized roles, from intake through offer negotiation and close
• Build trusted advisory relationships with hiring managers and business leaders, providing market insights, calibrating on talent profiles, and influencing hiring decisions
• Develop and execute creative sourcing strategies to reach passive candidates in competitive talent markets
• Deliver an exceptional candidate experience that reflects our employer brand and values
• Use data to inform your approach—tracking pipeline health, identifying bottlenecks, and continuously improving outcomes
• Contribute to team initiatives, process improvements, and knowledge sharing that elevate our collective capabilities
• Partner with our Employer Brand and TA Operations colleagues to amplify reach and efficiency

Senior Talent Acquisition Partner – Technology

• Manage and further develop multiple product categories within buying
• Lead and develop the buying team
• Develop and implement multichannel assortment and product strategies for designer brands
• Organize effective sourcing strategies for own and private-label brands
• Build and maintain strategic supplier relationships as well as internal and external networks
• Evaluate and select suppliers and brands, including trade fair visits and market analyses
• Develop and implement assortment guidelines, pricing strategies and new product concepts
• Use reports and analyses to optimize results and present strategies to executive management
• Ensure and optimize processes, efficiency and quality
• Represent the department and the company both internally and externally

Buying Manager

Administration

• provide comprehensive administrative support to the Buying Team
• manage the process for all purchase order amendments
• ensure all required amendments are submitted and amended promptly
• be the contact for vendor base regarding bookings issues
• look after internal and external customers

Buying / Merchandising Administrator

Payroll

• Beratung der Mitarbeiter bei Fragen zur Entgeltabrechnung und allen anderen abteilungsrelevanten Themen wie Versicherungen, Steuerklassenwahl etc.
• Unterstützung des Fachbereichs People bei abrechnungstechnischen Fragen
• Durchführung der monatlichen SOX und IKS-Prüfungen und Dokumentationen im Rahmen der Entgeltabrechnung
• Sicherstellung der ordnungsmäßigen Dokumentation von Stammdatenänderungen und Massendatenerfassung
• Erstellung von Statistiken und Personalauswertungen mit Entgeltbezug
• Unterstützung bei der Ermittlung von Rückstellungen und Abstimmung mit Finance
• Prüfung und Freigabe der in Workday erfassten Personalstammdaten
• Durchführung der notwendigen Datenpflege im Rahmen des Employee Live-Cycles.

Payroll Specialist

IT Support

• Provide administration for the QVC US broadcast IT infrastructure and support end-users
• Provide root cause analysis of escalated and complex incidents/problems related to our systems
• Impart technical expertise of established standards to the team
• Manage and optimize system performance of broadcast IT infrastructure to ensure 24x7x365 availability
• Work with Broadcast Engineering Architects to determine requirements for new broadcast IT systems
• Manage installations
• Support the IT specific portions of all broadcast systems (video routers, audio mixers, cameras, intercom)

Senior Broadcast IT Engineer

Procurement

• Work closely with Sourcing Manager, Design and Development throughout our ongoing development process
• Identify sourcing partners and suppliers in collaboration with the Sourcing Manager
• Assist Sourcing Manager in fabric and trim development processes
• Review costing sheets for accuracy
• Challenge and negotiate costings to meet Merchant's target prices
• Manage reorder negotiations and allocations with overseas offices
• Collaborate with Sourcing Specialists to include new and reorders in materials management
• Ensure sampling process follows timelines
• Manage coordination of styles through product development process
• Build relationships with suppliers to streamline operations
• Participate in vendor education as identified by the business
• Ensure suppliers adhere to T&A calendar and quality standards
• Define and address problems that impact operations
• Collaboratively update appropriate team members
• Increase collaboration with support teams within QVC

Sourcing Specialist

• Provide 2nd tier technical support for the QVC US broadcast IT systems, including after-hours support
• Be accountable for equipment specifications, system design, and installation
• Oversee project integrations and ensure all tasks are completed
• Test all broadcast IT infrastructure's hardware and software
• Lead setup and configuration of broadcast IT systems
• Be a subject matter expert for broadcast IT disaster recovery implementation, and testing

Broadcast IT Engineer

Designer

• Attend development meetings with designers/merchants and vendors to understand vision/concept and provide technical guidance and direction
• Build detailed tech packs in PLM system to send to vendors utilizing designer's initial flat sketch, BOM & specific construction to create garments
• Attend proto fittings/product review meetings to ensure desired aesthetic and measurements are met and update all necessary changes in PLM
• Support product lifecycle from concept through final production approval
• Maintain consistency in fit aesthetic for each brand
• Develop, update and utilize library of blocks and patterns to ensure standards are being met to support best fit and to expedite the production process
• Lead all fit sessions
• Fit garments weekly to meet QVC standards and brand integrity
• Ability to adjust patterns, analyze garment construction and expertise
• Measure samples, compare construction and overall execution vs. tech pack requirements

Technical Apparel Designer

• Responsible for occupational safety, health protection and environmental protection at all QVC locations in Germany: Hückelhoven, Düsseldorf and Kassel
• Advise senior management and line managers on all EHS matters and monitor legal requirements
• Further develop and optimize EHS processes such as risk assessments, incident analyses and audits
• Lead and develop the EHS team, including setting objectives and performance management
• Prepare reports, moderate workplace safety committees and work closely with authorities and statutory accident insurance institutions (Berufsgenossenschaften)

Manager EHS, Environment, Health & Safety

Marketing Analyst

• Partner with Senior Manager, Marketing to meet customer performance objectives through CRM channels.
• Leverage marketing campaign performance and customer segmentation data to suggest ways to optimize through marketing channels – such as Direct Mail, Email, Mobile App & SMS campaigns using innovative ideas to increase conversions and bring value from every customer.
• Measure the performance of CRM initiatives against key performance indicators (KPIs) to assess their success, including managing standard KPI dashboards and analyzing ad hoc and testing results.
• Report on marketing performance based on our goals, delivering insightful commentary to the broader team.
• Create and maintain reporting across platforms and brands.
• Participate in Quality Assurance (QA) and User Acceptance Testing (UAT) for minor and major technology builds; and support trouble shooting of issues that impact customer experience as needed.
• Contribute to an environment in which all team members are respected and included regardless of their individual differences and feel motivated to improve individual and work area contributions to achieve desired business results.

Senior CRM Marketing Analyst

• Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments, and "on-demand" design time
• Identify and network with local organizations and businesses that would benefit from Design Solutions services and provide them with DS marketing materials
• Support the retail store team in varied responsibilities, including order entry, visual floorsets and merchandising reinforcement of store maintenance and standards, and product training activities

Design Consultant

Supply Chain

• Track all PO's both high and low volume going to multiple Fulfillment Centers
• Work with the Transportation Team to find alternative transportation solutions
• Communicate with On Air Planning Managers/ Buyers any product that will be late
• Reach out to Vendors regarding PO's not released and resolve any issues
• Work with Transportation teams to implement and re-route or plan any diverts or changes to destination
• Identify and rectify errors or issues with incorrect EDI information