Fulfillment Center Operations Manager – Nights

Qurate Retail Group

Operations Manager overseeing inbound and outbound operations at QVC Group's fulfillment center. Leading team development and maintaining operational efficiency within the warehouse in Bethlehem, PA.

Posted 7/9/2026full-timeBethlehem • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support QVC and HSN in inbound or outbound operations.
Maintain benchmark levels of safety, efficiency, quality, productivity, and continuous improvement within the building and supply chain.
Report to a Senior Operations Manager.
Build initial teams, establish procedures, metrics, and processes.
Lead a team of Area Managers and hourly associates.
Develop and administer operational procedures for incoming and outgoing shipments, handling and disposition of products, and maintaining inventory accuracy.
Guide strategic planning and forecasting.
Develop teammates for career progression and learning.
Improve safety, quality, cost, and delivery while expanding warehouse capabilities.
Use Warehouse Management System (WMS) to improve perfect order fulfillment and operational insights.
Champion a customer-focused mentality across the team to ensure high-quality customer experience.

Requirements

What you’ll need

Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience.
Experience developing and managing 50+ employees.
At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.
Experience using Kaizens or process improvement

Benefits

Comp & perks

competitive compensation
paid time off
employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Operations ManagementInventory AccuracyReceiving ManagementOrder FulfillmentKaizen Methodology

Soft Skills

Team DevelopmentCustomer-Focused MentalityStrategic Planning

Certifications

Bachelor’s Degree in BusinessBachelor’s Degree in Supply ChainBachelor’s Degree in Logistics