Qurate Retail Group

Supply Chain

• Counts physical stock at location in the warehouse
• Verifies actual quantity, sku numbers, product, and location labeling
• Row counts all locations at least once a year
• Supports the inventory management of merchant and vendor samples
• Audits receipts, putaways, show prep, show returns inventory guidelines
• Performs exit audits of stock leaving the warehouse area
• Verifies manifest quantities, descriptions, and locations match actual product
• Responds to stock/location questions and Warehouse Specialist problems

Inventory Control Specialist

Affiliate Manager

• Responsible for the day-to-day management of all Affiliate media program needs including but not limited to executing, optimizing, and planning of media campaigns and marketing strategies
• Achieves sales and business targets by optimizing the program daily
• Collaborates with Senior Manager on affiliate channel planning, identifying areas of opportunities to grow the channel
• Build partner relationships, staying abreast of trends and emerging issues; manage and enhance strategic relationships with key partner
• Reports on campaign performance, gathers insights, and makes recommendations for further testing and campaign spend
• Initiates and executes campaigns with test partners, targeting campaigns and new business initiatives to drive scale, after self-identifying opportunities
• Partners with ad agency on strategy, optimization opportunities, incremental growth initiatives, and partner performance & growth prospects
• Supports the team through market research and industry benchmarking to improve program strategy
• Supports Senior Manager with reporting & analysis projections: monitoring spend and sales daily, weekly, and monthly collected from analytics platforms and Impact Radius
• Responsible for tracking performance of test partners, targeting campaigns and new business initiatives and providing Senior Manager with visibility into ongoing work, program testing performance and optimization efforts

Affiliate Strategist

Operations

• Supports QVC and is responsible for inbound or outbound operations
• Maintains benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain
• Supports the team on days
• Builds the initial teams, establishing procedures, metrics and processes
• Leads a team of Area Managers and hourly associates
• Develops and administers operational procedures for perfectly completing activities for incoming and outgoing shipments
• Guides strategic planning and forecasting
• Develops teammates for career progression and learning
• Improves safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Uses the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness

Manager, Fulfillment Center Operations

Sales

• deliver excellence in guest experience through visual presentation and standard
• promote the Ballard Designs brand at every guest encounter
• ensure your stellar team exemplifies brand values, standards, and experiences
• manage company programs
• increase sales
• oversee daily activities as scheduled by management to ensure floor coverage and goal awareness
• provide relevant performance feedback to the management team based on observation of the store team

Visual Sales Lead

• Maintain benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain
• Work support the team on nights, Monday - Friday
• Build the initial teams, establishing procedures, metrics and processes
• Lead a team of Area Managers and hourly associates
• Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products
• Guide strategic planning and forecasting
• Develop teammates for career progression and learning
• Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness

Fulfillment Operations Manager – Nights

Marketing

• Build email and mobile messages that use best practices to improve HSN email and mobile marketing programs
• Translate the email and mobile marketing plans into workflow production steps
• Traffic the production of email and mobile campaigns through a cross-functional team of HSN and vendor partners
• Manage production schedules and ensure timely campaign launches
• Create and complete creative briefs and independently direct copy, design and HTML teams
• Route all campaigns for necessary departmental review and approvals

Senior Coordinator – Retention Marketing

Performance Marketing

• Assist with the development and execution of the paid media strategy and calendar, optimizing budget usage and identifying growth opportunities through data-driven insights
• Collaborate with internal and external teams to support program effectiveness, aligning creative direction with brand standards and channel optimization
• Contribute to targeting and segmentation strategies, providing updates and exploring new business opportunities to drive acquisition and revenue growth
• Support the analysis of KPIs and reports to ensure the efficacy of Paid Media Marketing, working with Consumer Insights and Business Intelligence teams to interpret data and test new initiatives
• Apply analytical insights to assist in program optimizations, ensuring accurate data communication of goals, forecasts, and results with Marketing Operations
• Cultivate relationships with cross-functional teams, platform vendors, ad agencies, and internal departments to support strategy alignment and calendar planning
• Lead the Media Coordinators on executing marketing plans, helping to maintain relationships with key vendors like Meta

Paid Media Strategist

Human Resources

• Responsible for analyzing and processing transactions in HR System
• Serves as the primary recipient of organization-wide workforce admin processes
• Acts as a point of contact for German employee lifecycle processes
• Creates documentation to capture acquired knowledge in the form of policies and maintains them
• Provides quality support with customer satisfaction, expertise, and timeliness consistent with Service Level Agreements (SLAs)
• Coordinates cases with other team members to ensure requests are completed within the required service level agreement
• Tracks cases for documentation and work allocation purposes using the case management system
• Conducts audits of HR system data and analyzes audit data to identify issues

HR Services Administrator, German

Designer

• Responsible for elevating the guest experience with an emphasis on nurturing the growth of design services
• Partner with other Design Consultants to promote outreach within the community
• Provide design expertise for scheduled appointments, virtual appointments, and on-demand design time
• Support retail store team in varied responsibilities including order entry and visual merchandising

Design Consultant

Ecommerce

• The Sr Manager Ecommerce Category - Culinary & Electronics supports QVC and will be responsible for leading and driving strategy for the Culinary & Electronics categories
• Lead the development of digital strategy and digital customer experience through QVC channels and platforms to maximize customer acquisition, retention and sales
• Partner with Category Production, Merchandising, Planning, and Marketing to develop holistic product, promotional, marketing plans for maximum revenue potential
• Drive digital sales goals by leveraging previously successful sales techniques, identifying innovative and new selling methods
• Analyze product and category sales across all digital platforms
• Use data to understand performance trends in the business and identify white space and new opportunities

Senior eCommerce Category Manager – Electronics, Culinary

• Provide support to QVC Group team members regarding Total Rewards policies and processes, ensuring customer satisfaction, expertise, and timeliness consistent with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
• Become Subject Matter Expert (SME) of Total Rewards processes and policies, maintaining robust working knowledge in areas including but not limited to compensation, benefits and global mobility
• Act as a primary contact regarding sensitive escalations, analyzing potential problems and devising solutions
• Support Total Rewards functions through data management, auditing, reporting, testing, and collaboration with Total Rewards Partners.
• Participate in team projects where applicable
• Maintain regular communication with vendors to resolve participant inquiries and other issues.
• Assist in reviewing, auditing, and processing data files.
• Monitor and report on observed trends and system audits
• Engage in process transitions as per business requirements.
• Actively participate in the improvement of company policies and procedures; suggest and support implementation of communication strategies, SOP’s, and process and systems enhancements, both internal and in vendor platforms.
• Perform other duties, responsibilities, and activities as assigned

HR Services Specialist – Total Rewards

• Ensure an efficient and smooth operational workflow across up to three shifts.
• Plan and manage staff deployment, including coverage for special events.
• Lead, develop, and support employees to promote a positive working climate.
• Conduct and document employee discussions (feedback, welfare, criticism, goal setting).
• Collaborate closely across departments and serve as the primary contact for operational issues.
• Ensure accurate reporting and the achievement of relevant KPIs and targets.

Supervisor Operations

Accounts Payable

• Be the subject matter expert by leading data analysis and vendor reconciliations within the Accounts Payable Department
• Perform a variety of research activities and support multiple functions to develop and support strategic initiatives
• Use your working knowledge of multiple A/P systems and SOPs to manage tasks, provide creative solutions and implement projects
• Own the creation of standard work processes, user procedures, guidelines, and documentation with management's approval
• Support internal audit and SOX requests by performing associated/assigned tasks
• Lead the review of Service Level Agreements (SLA's) and Key Performance Indicators (KPI's) are met each month and quarter
• Help develop improved dashboards for direct, indirect and vendor master data

Senior Accounts Payable, SAP Analyst

Customer Support

• Provide world class customer service.
• Handle inbound customer calls, resolving complex enquiries.
• Work towards achievable individual performance targets.
• Participate in a four-week training onboarding experience.

Customer Service Representative

• collaborate with category traders to implement digital campaign plans and promotions
• analyse sales strategies and content execution, suggesting actions for improvement
• maintain web script space and identify trading opportunities
• lead smaller category trading initiatives and projects
• support the optimisation of customer discovery, journey, and conversion onsite
• develop insights into customer buying behaviour and journey and assist with product placement and SEO improvements to increase sales