Qurate Retail Group

Human Resources

• Responsible for analyzing and processing transactions in HR System. Serves as the primary recipient of organization-wide workforce admin processes
• Acts as a point of contact for German employee lifecycle processes
• Creates documentation to capture acquired knowledge in the form of policies and maintains them
• Provide quality support with customer satisfaction, expertise, and timeliness consistent with Service Level Agreements (SLAs)
• Coordinate cases with other team members to ensure requests are completed within the required service level agreement
• Track cases for documentation and work allocation purposes using the case management system
• Conduct audits of HR system data and analyze audit data to identify issues

HR Services Administrator, German

• Responsible for analyzing and processing transactions in HR System. Serves as the primary recipient of organization-wide workforce admin processes
• Acts as a point of contact for Italian employee lifecycle processes
• Creates documentation to capture acquired knowledge in the form of policies and maintains them
• Provide quality support with customer satisfaction, expertise, and timeliness consistent with Service Level Agreements (SLAs)
• Coordinate cases with other team members to ensure requests are completed within the required service level agreement
• Track cases for documentation and work allocation purposes using the case management system
• Conduct audits of HR system data and analyze audit data to identify issues

HR Services Administrator, Italian

Buyer

• Source, select, and secure a suitable range of products for QVC that fits the target market
• Negotiate the best possible prices and conditions
• Work closely with the Planning team to review product performance, and to plan and grow the product range
• Monitor inventory levels, taking accountability for the return-to-supplier process
• Meet regularly with suppliers to review product performance

Buyer – Home, Maternity Cover

Manager

• Lead a team of facilities/maintenance mechanics to support 24/7 production operations
• Ensure building and equipment performs at optimal levels to support fulfillment operations
• Coordinate maintenance activities with Operations
• Perform administrative responsibilities including payroll management, individual development plans, performance improvement plans, coaching, evaluations, and regular one on ones
• Review work orders for accuracy and completion against standards
• Assign work including developing work orders, assets review for accuracy, and inventory management
• Monitor and audit preventative maintenance programs to ensure accuracy, effectiveness and applicability
• Participate and oversee building projects including capital improvements, asset replacements and construction as assigned
• Partner with operations on programs for implementing continuous improvement projects and participate in Kaizen events

Facilities Area Manager

• Perform a variety of operational activities including scheduling, inventory management, backroom organization and store maintenance
• Experience with 'Division of Responsibility' understanding, competent in merchandise flow processes, including inspecting and receiving new merchandise and enter data into inventory management system.
• Manage the performance of the associates and provide feedback.
• Assure all back areas meet company standards of cleanliness and a safe work environment.
• Perform store opening, closing, and banking activities.

Assistant Store Manager – Frontgate Marketing

General

• deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space
• promote the Frontgate brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences
• guide company programs, increase sales and set your store to exceed all expectations
• report to the General Manager
• work collaboratively on floor sets, window display planning, and replenishment of inventory

Visual Lead

Customer Support

• support QVC by answering inbound customer calls
• assist customers by problem-solving and de-escalating unique situations
• promote products and improve sales while maintaining a high-paced call volume
• handle a high volume of inbound customer inquiries
• offer additional products on each customer interaction
• assist customers with questions while personalizing the experience for each caller
• confirm refunds, take payments, place orders, and analyze account data
• report to an assigned Customer Service Supervisor

Customer Service Specialist

Associate

• Support QVC Group and research, pick, locate and prepare products for commerce platforms
• Read and interpret Show Programming Schedule and Broadcast PALs/Flow Sheets
• Examine products to ensure they are in optimum condition and working order
• Contact buyers/vendors by email when products are not available in the distribution sites
• Identify show items in New Receipts
• Assemble items and ensure they are in proper working order
• Prepare product to be presented on the live show

Product Coordinator – Warehouse Associate

Sales

• Achieve sales following daily, weekly, monthly and quarterly goals for the store
• Help maintain a clean, organized, and easy-to-shop sales floor
• Deliver excellent guest service by promoting an environment that is helpful, knowledgeable, and efficient for guests and team members
• Provide guests with accurate and efficient service to educate them on the products and services available through Frontgate.

Sales Associate

Designer

• Provide design expertise for scheduled appointments (Studio and Home visits), virtual appointments, and "on-demand" design time
• Identify and network with local organizations and businesses that would benefit from Design Solutions services and provide them with DS marketing materials.
• Support the retail store team in varied responsibilities, including order entry, visual floorsets and merchandising reinforcement of store maintenance and standards, and product training activities

Design Consultant

DevOps Engineer

• Design, implement, and maintain CI/CD pipelines to ensure efficient and reliable software delivery.
• Automate infrastructure provisioning, configuration, and deployment processes using tools such as Terraform, Ansible, or similar.
• Collaborate with development, QA, and operations teams to ensure seamless integration and delivery of applications.
• Monitor and optimize system performance, reliability, and security.
• Troubleshoot and resolve infrastructure and application issues promptly.
• Manage containerization and orchestration technologies such as Docker and Kubernetes.
• Develop documentation for infrastructure, processes, and procedures.
• Mentor and provide guidance to junior DevOps engineers and other team members.
• Stay up-to-date with industry trends and best practices to continuously improve our DevOps processes.

Senior DevOps Engineer

Assistant

• Support QVC or HSN in identifying and negotiating products, prices, and terms
• Translate product and customer trends into actionable ideas, concepts, products, and shows
• Manage daily office operations and administrative tasks
• Maintain robust communication with vendors and cross-functional teams
• Take lead in the office during the Buyer I's absence

Assistant Buyer – Footwear

Compliance

• Classify new US import items accurately using HTS codes and prepare binding ruling requests for products requiring Customs guidance
• Support US import compliance strategy by maintaining classification data, broker communications, KPI tracking, and related compliance programs
• Facilitate import clearance by working closely with customs brokers, US Customs, and internal partners to ensure timely and accurate entry filings
• Advise QRG brands and stakeholders on customs compliance matters, including classification, FTAs, FDA product codes, and other agency requirements
• Audit customs entries and resolve post-entry issues, including corrections, broker follow-up, and responses to Customs inquiries such as CF28/29
• Contribute to duty savings and special projects through tariff engineering, free trade programs, regulatory research, SOP development, and ad hoc analysis

Customs Compliance Specialist

• Busy day handling a high volume of our inbound customer inquiries
• Offer additional products on each customer interaction
• Assist customers with questions while personalizing the experience for each caller
• Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data
• You'll work a 40 hour work schedule with at least one weekend shift responsibility
• Report to an assigned Customer Service Supervisor

• Busy day handling a high volume of our inbound customer inquiries
• Offer additional products on each customer interaction
• Assist customers with questions while personalizing the experience for each caller
• Calls may include confirming refunds, taking payments, placing orders, and analyzing account data
• Opportunity for advancement and upward mobility across the entire QVC Group family of brands
• Report to an assigned Customer Service Supervisor