HR Services Administrator, Italian

Qurate Retail Group

HR Services Administrator processing transactions in HR System at QVC Group. Responsible for Italian employee lifecycle processes and providing quality support adhering to SLAs with hybrid work model.

Posted 7/16/2026full-timeKrakow • 🇵🇱 PolandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR system analysis and transaction processing, with a strong focus on documentation, case management, and data auditing. Proficient in both English and Italian, fostering effective communication in an international environment.

Highest-signal resume keywords

Fluent English and Italian (B2)HR System Data AuditingCase Management ExperienceAnalytical CapabilityExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR System AnalysisData InterpretationDocumentation CreationTransaction ProcessingIssue Identification

Soft Skills

Customer Satisfaction FocusTeam CollaborationContinuous Improvement AdvocacyIndependent Work CapabilityConsumer-Oriented Attitude

Tools & Technologies

Case Management System

Industry Keywords

Workforce AdministrationService Level Agreements (SLAs)International OrganizationMatrix Organization

About the role

Key responsibilities & impact

Responsible for analyzing and processing transactions in HR System. Serves as the primary recipient of organization-wide workforce admin processes
Acts as a point of contact for Italian employee lifecycle processes
Creates documentation to capture acquired knowledge in the form of policies and maintains them
Provide quality support with customer satisfaction, expertise, and timeliness consistent with Service Level Agreements (SLAs)
Coordinate cases with other team members to ensure requests are completed within the required service level agreement
Track cases for documentation and work allocation purposes using the case management system
Conduct audits of HR system data and analyze audit data to identify issues

Requirements

What you’ll need

Ability to speak fluent English and Italian (at least B2)
Has experience in tracking cases for documentation and work allocation purposes
Advocates for the change and promotes continuous improvement ideas within the team
Has analytical capability to identify issues, interpret data and provide insight
Has excellent communication skills, ability to operate in an international, matrix organization and a consumer-oriented attitude
Works independently and as a team member

Benefits

Comp & perks

Hybrid work model combining office & remote work
Private medical care
Life Insurance
Access to MyBenefit platform (Multisport included)
Eye-care reimbursement
Company performance-related bonus
Referral program with a financial bonus
1 day extra of annual leave for company-driven initiatives
Mental health support line for you and your relatives
Attractively located office with free parking space for employees