Quantum Machines

Customer Success Physicist

Quantum Machines

full-time

Posted on:

Location: 🇯🇵 Japan

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Job Level

Mid-LevelSenior

Tech Stack

Python

About the role

  • Act as technical bridge between Quantum Machines solutions and customers, guiding implementation, adoption, and ongoing utilization
  • Lead deployment of QM solutions and ensure seamless integration into various quantum computing infrastructures
  • Own and drive technical relationships with designated strategic partners, translating complex requirements into actionable solutions
  • Lead technical implementations for multiple customer accounts in the region and serve as dedicated Success Manager for strategic partners
  • Design and implement automated calibration tools and frameworks to streamline quantum computing workflows (for specialized accounts)
  • Collaborate closely with R&D to refine hardware and software offerings based on customer needs and experimental insights
  • Develop and deliver training materials, workshops, and best practices to empower customers
  • Work closely with customers to achieve their quantum computing research objectives
  • Coordinate cross-functional teams to achieve project goals

Requirements

  • Master/PhD in quantum physics
  • 4+ years of Experimental quantum information science, computing, or related quantum physics fields
  • Proficiency in Python and demonstrable software development skills
  • Track record of developing scalable technical solutions (particularly in automated calibration or advanced lab automation)
  • Experience in coordinating cross-functional teams to achieve project goals
  • Strong technical communication and interpersonal skills
  • Full fluency in English (written and spoken)
  • Proficiency in the local language for regional roles (e.g., Japanese for Japan)
  • Willingness to travel for customer engagements
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