Quality Digital

Backend Engineer

• Maintain the established standards for the codebase.
• Solve technical problems using algorithms.
• Identify bugs, root causes, and solutions.
• Knowledge of testing, metrics, and security best practices.
• Support the team and participate in ceremonies for professional development.
• Collaborate with the team to understand requirements and ensure the delivery of high-quality solutions.
• Analyze requirements and design technical solutions using messaging services and REST APIs.
• Implement system integrations using messaging services and REST APIs.

Mid-Level Back-End Developer

Marketing

• Mapeamento da jornada e comportamento do cliente, com base em entrevistas, dados e análise de funil;
• Construção de posicionamentos, mensagens-chave e diferenciais competitivos para o portfólio de produtos;
• Criação e atualização de playbooks comerciais, battlecards e roteiros de pitch para apoiar o time de vendas e growth;
• Participação em reuniões com stakeholders internos para entendimento de roadmap e definição de estratégias de go-to-market (GTM);
• Produção de briefings e conteúdos para campanhas de lançamento, apresentações e materiais de argumentação comercial;
• Apoio na organização e treinamento dos times comerciais com foco em produto, personas e objeções;
• Análise de mercado e concorrência para embasar estratégias de packaging, pricing e priorização de features;
• Interação com times de produto, marketing e vendas para garantir consistência e alinhamento nas entregas;
• Monitoramento de KPIs de adoção, conversão e engajamento, com insights para melhoria contínua da estratégia de produto;

Especialista em Marketing

QA Engineer

• Required technologies (Bodyshop sheet):
• Languages: C#;
• Databases: Oracle and MongoDB;
• Tools: Visual Studio 2019, Azure DevOps, Appium, Android Studio (Emulator), RestSharp, Selenium WebDriver, JMeter, GIT;
• Types of Testing: Functional, Integration, Exploratory, Security, Performance and Load;
• Test Automation technologies: Web, API, Service, Mobile and Desktop;
• Strong knowledge of software testing and quality processes to ensure the quality and usability of IT-developed products and customer satisfaction;
• Create test plans that expose critical issues;
• Write test cases in BDD;
• Report defects (nonconformities) and suggest improvements;
• Develop automated test scripts;
• Create queries to retrieve test data sets;
• Maintain the test automation framework;
• Experience with Continuous Integration (CI) and Continuous Delivery (CD);
• Expertise with Agile and Waterfall methodologies.

Senior QA Analyst

Support Engineer

• Log, track and update tickets in the ITSM, ensuring a clear history, supporting evidence and proper communication with the client.
• Provide initial ticket handling, correctly classifying the request, impact, priority, involved vendor and need for escalation.
• Analyze incidents and requests related to the operational workflows of the ecosystem (all vendors).
• Monitor queues, orders, sales, payments, cancellations, integrations and operational alerts, identifying deviations or anomalous behavior.
• Engage vendors or responsible teams when necessary, maintaining active follow-up until resolution or next technical guidance.
• Track critical and recurring tickets to prevent backlog buildup and contribute to meeting the project SLA.
• Document analyses, evidence, procedures and applied solutions, strengthening the knowledge base using the KCS model.
• Support operations with a preventive mindset, communicating risks, incidents and opportunities for improvement to reduce customer impact.

Junior Support Technician

Software Engineer

• Serve as the technical owner and lead engineer for the Agentic Engineering Hub, a platform that orchestrates AI-driven SDLC automation across ~50 repositories and 7+ product teams
• Evolve the Hub from prototype to a v1.0 release: governance, observability/KPI dashboards, cost analytics, and error-recovery patterns
• Improve AI agent workflows: prompt engineering, tool-use policies, iteration budgets, and timeouts
• Design and build security and quality agents at scale (vulnerability remediation, test coverage augmentation, standardization of conventions across repositories)
• Provision and govern an Azure sandbox for GenAI prototyping, including a clear pathway to promote prototypes to production
• Produce AI adoption playbooks and coach teams on using the Hub, good repository conventions, and reviewing agent-generated PRs
• Collaborate daily with product leaders, engineering managers, and the platform architect, working cross-functionally

Specialist Developer, AI

• Log and manage tickets, handling 1st and 2nd level support requests;
• Provide support for operating systems and software installation, Microsoft Office suite, networks, printers and peripherals, as well as maintenance of desktops and laptops;
• Perform directory mapping, configure email (POP/Exchange), Lotus Notes, set up user profiles, install VPN, and configure IP settings;
• Monitor, respond to and update tickets in the queue, avoiding queues that could compromise the project's SLA, and minimizing ticket backlog as much as possible;
• Create and update the knowledge base, procedures, support scripts and problem resolution documentation on the KCS portal.

Full-stack Engineer

• Desenvolver e manter aplicações mobile utilizando React Native (Expo) e Typescript;
• Projetar soluções e arquiteturas mobile escaláveis;
• Identificar e otimizar problemas de performance;
• Realizar análises utilizando Chrome DevTools, Android Studio e Xcode;
• Trabalhar com gerenciamento de estado complexo;
• Implementar testes unitários e de integração;
• Conduzir code reviews e apoiar decisões técnicas;
• Apoiar na definição de contratos de API e boas práticas de integração;
• Contribuir para evolução de Design Systems e bibliotecas de componentes.

Senior Full-Stack Developer

Ecommerce

• Imersão total na operação do marketplace, participando de reuniões diárias de alinhamento com a squad técnica e stakeholders, além de colocar a "mão na massa" no admin da plataforma.
• Configuração de Sellers e Comissionamento: Parametrizar formulários de onboarding (CNAE, dados da empresa), perfis de acesso, contas bancárias e regras de split de pagamentos.
• Gestão de Catálogo e Matcher: Estruturar a árvore de categorias, configurar o VTEX Matcher para unificação de ofertas/Buybox e implementar regras de higiene e bloqueio de palavras.
• Subida e Validação de Arquivos: Realizar o upload e aplicação de técnicas de SEO em descrições de produtos, além de subir e otimizar imagens no catálogo.
• Parametrização do B2B Buyer Portal: Configurar formulários de cadastro de clientes corporativos, limites de compra por budget ou quantidade, e desenhar os fluxos de aprovação.
• Logística, Pagamentos e Promoções: Subir e auditar tabelas de contingência/frete, ativar métodos de pagamento (faturado, boleto, PIX, cartão) e configurar regras padrão de promoções.
• Qualidade e Treinamento: Realizar testes de homologação (QA) da jornada de clientes e sellers, além de treinar as equipes internas e os sellers pioneiros para o uso do Seller Center.
• Curadoria e Performance (Pós Go-Live): Orientar e acompanhar as filas de aprovação de SKUs (curadoria) e monitorar relatórios de KPIs como GMV, conversão e cancelamentos, prestando suporte em momentos críticos (como War Rooms de Black Friday).
• Acompanhar os resultados e identificar pontos de melhoria.
• Gestão geral estratégica e operacional da conta.

Analista de E-commerce e Marketplace

• atuar na ponte entre o comercial e a entrega técnica: traduzir dores de negócio em soluções viáveis, desenhar arquiteturas, estruturar escopo e Squads, e garantir que tudo que vendemos seja entregável no prazo e custo acordados
• Conduzir sessões de exploração com clientes em potencial para descobrir requisitos técnicos, mapear dores e desafios, e conectá-los às soluções do Grupo Quality
• Apoiar reuniões comerciais modelando soluções técnicas e de negócio e traduzindo como as expertises do Grupo geram valor
• Contribuir para a qualificação de oportunidades e a formulação de estratégias de vendas e soluções técnicas
• Definir requisitos funcionais e técnicos, padrões de arquitetura e o design estrutural das soluções
• Elaborar o escopo do projeto, dimensionar e formatar as Squads de atendimento, e construir diagramas e protótipos de arquitetura
• Garantir que os projetos vendidos sejam aderentes à operação do Grupo e implementáveis dentro de prazo e custo esperados
• Elaborar propostas técnicas, apresentações de soluções e documentação clara (fluxogramas, diagramas, layouts)
• Realizar demonstrações técnicas e, quando aplicável, conceber e apresentar Provas de Conceito (POCs)
• No pós-venda, repassar à Squad executora o contexto, os desafios e as soluções desenhadas
• Assegurar que a entrega final corresponda à arquitetura acordada e às boas práticas, atendendo às necessidades do cliente

Sales Engineer – Arquiteto de Soluções Ecommerce, Software e Integrações

Analyst

• Execute and validate calculation procedures related to payroll, labor charges and social security contributions
• Submit annual tax and labor filings/obligations
• Analyze payroll reports and provisions, including 13th salary provisions
• Configure payroll events in the payroll system and perform annual table updates
• Evaluate and propose improvements for the area, including process automation
• Support and act in labor proceedings as company representative (preposto), as well as in inspections and audits
• Analyze and provide management reports for leadership, audits and inspections
• Advise company leaders on matters related to labor legislation
• Responsible for monitoring payroll department processes such as payroll and charges (and reporting results to controllership), hiring, termination, timekeeping and hour bank, leaves of absence, benefits, vacations, and international payroll
• Responsible for controlling and updating information about collective bargaining agreements with unions, and handling labor relations tasks such as data collection and spreadsheet preparation
• Serve as point of contact for employees regarding payroll/personnel queries
• Provide support and guidance to leaders on people strategy
• Monitor existing automated processes in the area, identifying problems and implementing solutions
• Schedule, request and monitor updates to system databases (Senior and Production)
• Support the evaluation of vendors that provide the company’s benefits

Senior Payroll Analyst

SEO Marketing

• Mapear as necessidades e propor / estruturar os Datamarts de acordo com as melhores práticas;
• Avaliar e utilizar potenciais fontes de dados da empresa (interna e externa);
• Mapear os processos da companhia e propor/construir dashboards e indicadores de negócio;
• Responsável pela construção de dashboard em ferramentas como Data Studio, Power BI e similares.
• Conduzir pesquisas e análises de palavras-chave de acordo com as estratégias do cliente;
• Propor melhorias e otimizar dashboards em diferentes dispositivos (desktop, mobile e tablet);
• Participar no desenvolvimento de políticas e processos para coleta e análise de dados;
• Ministrar treinamentos sobre o uso de dashboards e ferramentas de BI para clientes internos e externos;
• Responsável pelos processos de criação e manutenção de bases unificadas (Data Lake, Data Warehouse e similares);
• Responsável por projetos de arquitetura de BI e processos avançados de extração e tratamento de informações;
• Responsável por projetos baseados em análise preditiva, big data, cruzamento de clientes e estatísticos em geral;
• Responsável pelo levantamento e análise de requisitos;
• Responsável por promover estudos mercadológicos para as diversas áreas da empresa.

Analista de SEO Sênior

• Develop and maintain systems, web applications, and integrations using Python and other technologies adopted by the company.
• Fix bugs and implement improvements in existing systems.
• Develop and consume REST APIs.
• Create database queries and routines to support applications.
• Participate in requirement analysis and gathering with business areas.
• Execute unit tests and support integrated testing.
• Prepare and maintain technical documentation.
• Assist the team in identifying and resolving incidents.
• Participate in agile ceremonies and project follow-up meetings.

Junior Developer

• Log and manage tickets, handling 1st and 2nd level support requests;
• Provide support for operating systems and software installations, Microsoft Office suite, networks, printers and peripherals, as well as maintenance of desktops and laptops;
• Perform directory mapping, configure email (POP/Exchange), Lotus Notes, set up user profiles, install VPN, manage Active Directory, and configure IP settings;
• Monitor, respond to, and update tickets in the ticketing system, preventing queues that could jeopardize project SLAs and minimizing ticket backlog;
• Create and update knowledge base articles, procedures, support scripts, and troubleshooting documentation in the KCS portal.

Senior Infrastructure Analyst

• Execute and validate calculation procedures related to payroll, labor charges and social security contributions;
• Submit annual fiscal and labor obligations;
• Analyze payroll reports and provisions, including the 13th salary (annual 13th-month pay);
• Configure payroll events in the payroll system and perform annual table updates;
• Evaluate and propose improvements for the area, including process automation;
• Support and act in labor proceedings as the company representative, as well as in inspections and audits;
• Analyze and provide management reports for leadership, audits and inspections;
• Advise company leadership on matters related to labor legislation;
• Responsible for monitoring HR processes such as payroll and charges (and reporting results to Controllership), hiring, termination, timekeeping and hour bank, leaves of absence, benefits, vacations, and payroll for employees abroad;
• Responsible for controlling and updating information on collective bargaining agreements with unions, and union relations tasks such as data collection and spreadsheet preparation;
• Responsible for responding to employee inquiries regarding HR/Payroll matters;
• Provide support and follow-up to leadership on people strategy and guidance to managers;
• Monitor existing automated processes in the area, identify issues and work on solutions;
• Manage schedules, requests and follow-up for system database updates (Senior and Production);
• Support the evaluation of vendors for the company's benefits offerings.

Senior HR/Payroll Analyst

• Will work on a procurement project whose main scope is the development of a new product related to the purchase of materials and services
• Lead requirement-gathering meetings with users
• Specify functional and technical requirements
• Design architectural solutions for the systems
• Create relational data models
• Implement functional and non-functional requirements
• Deploy new systems
• Ensure that developed applications are consistent with the agreed architecture, guaranteeing code quality, performance, and security
• Contribute to the development of new concepts and improve existing techniques to keep the company using the best possible technology
• Propose development approaches that both increase developer productivity and improve the quality of the application to be developed
• Serve as a point of reference for less-experienced professionals and provide regular training to developers