Salary
💰 $110,000 - $135,000 per year
About the role
- Manage, retain, and expand relationships with QAD Redzone’s existing national customer accounts
- Serve as primary relationship manager for an assigned portfolio of large national accounts
- Drive account retention through proactive engagement and renewal management
- Monitor customer health and adoption metrics and mitigate churn risk
- Identify opportunities to expand Redzone usage across additional sites, plants, or modules
- Collaborate with Customer Success, Sales Engineering, Professional Services, and Implementation & Coaching to design value-driven expansion proposals
- Consistently achieve or exceed expansion and upsell targets
- Build trusted advisor relationships with stakeholders from site directors to executives
- Align Redzone solutions with customers' business objectives and continuous improvement initiatives
- Act as the voice of the customer internally to influence product, services, and support improvements
- Partner with Marketing to capture success stories, references, and case studies
- Align with Sales leadership to forecast expansion pipeline and revenue
- Required to travel up to 60% as needed
Requirements
- Degree in Engineering, Sales, Operations or Business Management - preferred but not required
- 3-5 years’ experience in outside sales, preferably in food, beverage, consumer packing goods (CPG) sector
- Subject Matter Expert (SME) knowledge of QAD Redzone’s products/services
- Ability to negotiate successfully and have the necessary marketing skills
- Fast learner and quick thinker
- Ability to focus on both results and clients’ needs
- Self-motivated and goal-oriented with desire to deliver results and meet sales quotas
- Ability to prepare presentations and communicate ideas and concepts clearly, confidently and persuasively
- Ability to meet with prospects and clients to identify business needs and foster trust
- Ability to engage confidently with C-level Executives and other decision makers
- Advanced knowledge of MS Office (Word, Excel, Powerpoint)
- Experience with applicable CRM (Salesforce)
- Sound judgement and excellent assessment skills
- Strong written and verbal communication skills
- Able to successfully manage multiple deadlines and tasks
- Knowledge and ability to learn computer based software
- Ability to manage projects and time under stress and deadlines
- Excellent interpersonal and organizational skills
- Ability to work, adapt and grow in a high paced, competitive, rapid growth environment
- Willingness to travel up to 60%
- Eligible for commission
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with company match
- Short-term disability coverage
- Long-term disability coverage
- Life insurance
- Paid time off
- Parental leave
- Well-being programs
- Remote work / flexible work arrangement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QAD Redzoneoutside salesnegotiationpresentation preparationCRMSalesforcecustomer health metricsexpansion proposalsupsell targetsproject management
Soft skills
self-motivatedgoal-orientedcommunicationinterpersonal skillsorganizational skillstrust buildingadaptabilityjudgmenttime managementresults focus