Sales Executive
CSG
Mid · Seniorfull-time$79k–$126k / year🇺🇸 United States
Posted: 33 minutes agoSource: csgi.wd5.myworkdayjobs.com
Global Account Director – Install Base
QAD
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $150,000 per year
Job Level
Lead
About the role
- Serve as the primary relationship manager for an assigned portfolio of Redzone customers and drive account retention
- Monitor customer health and adoption metrics and take action to mitigate churn risk
- Identify opportunities to expand Redzone usage across additional sites, plants, or modules and design value-driven expansion proposals
- Consistently achieve or exceed expansion and upsell targets and manage renewal processes
- Build trusted advisor relationships with stakeholders from site directors to executives and align Redzone solutions with business objectives
- Act as the voice of the customer internally to influence product, services, and support improvements
- Collaborate with Customer Success, Implementation & Coaching, Development/Engineering, Marketing, and Sales leadership to ensure onboarding, adoption, and forecast expansion pipeline
- Capture success stories, references, and case studies from install base customers
- Travel as required (up to 60%) to engage customers and support implementations
Requirements
- Degree in Engineering, Sales, Operations or Business Management - preferred but not required
- 3-5 years’ experience in outside sales (preferably in food, beverage, CPG sector)
- Subject Matter Expert (SME) knowledge of QAD Redzone’s products/services
- Ability to negotiate successfully
- Necessary marketing skills
- Fast learner and quick thinker
- Ability to focus on both results and clients’ needs
- Self-motivated and goal-oriented with desire to meet sales quotas
- Ability to prepare presentations and communicate ideas clearly and persuasively
- Ability to meet with prospects and clients and identify business needs
- Ability to engage confidently with C-level Executives and decision makers
- Advanced knowledge of MS Office (Word, Excel, PowerPoint)
- Experience with applicable CRM (Salesforce)
- Sound judgement and excellent assessment skills
- Strong written and verbal communication skills
- Able to successfully manage multiple deadlines and tasks
- Knowledge and ability to learn computer-based software required to perform the job
- Ability to manage projects and time under stress and deadlines
- Excellent interpersonal and organizational skills
- Ability to work, adapt and grow in a high paced, competitive, rapid growth environment
- Willingness to travel up to 60% as required
Benefits
- U.S. benefits package includes medical, dental and vision coverage
- 401(k) plan with company match
- Short-term and long-term disability coverage
- Life insurance
- Paid-time off
- Parental leave
- Well-being programs
- Eligible for commission
- Remote work (position is Remote)
- Travel opportunities (up to 60% travel)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QAD Redzone products/servicesnegotiationmarketing skillspresentation preparationCRM (Salesforce)MS Office (Word, Excel, PowerPoint)project managementcustomer health metricsaccount retentionexpansion proposals
Soft skills
self-motivatedgoal-orientedcommunication skillsinterpersonal skillsorganizational skillsability to manage multiple deadlinesadaptabilityquick learnerjudgmentpersuasiveness
