Account Manager

• Plan target account expansion strategies and tactics.
• Identify opportunities to cross-sell from one offering to multiple offerings within Pythian’s portfolio.
• Lead introductory meetings with other contacts within the client organization by positioning Pythian’s value proposition and identifying their short-term and long-term strategic objectives.
• Develop and foster 1:1 relationships with Google Workspace teams and ISV partners
• Work with clients to secure contract renewals and expand services under contract.
• Lead account planning, growth strategy, and client business reviews, and ensure customer satisfaction and retention.
• Build positive and productive internal and external relationships.
• Develop executive relationships within the client organization.
• Keep thorough records of customer interactions and provide sales projections on a weekly basis.
• Document and share success stories and meticulous CRM (salesforce) updating. Monitor, evaluate, and make recommendations with respect to lost sales opportunities to continually improve on Pythian’s sales results.
• Meet or exceed quarterly revenue targets.
• Travel as required to attend in-person meetings with prospects and clients, attend conferences, trade shows, and other industry events, as well as annual sales kickoff meetings.

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