Pythian

Security Engineer

• Strong hands-on experience in handling, troubleshooting network and security-related issues.
• In-depth knowledge of Cisco FMC and FTD platforms, including installation, configuration, management, and troubleshooting.
• Evaluate diverse security risks in a fast-moving environment and be technically capable of suggesting and carrying out remediation, in accordance with Cisco's security policies and standards.
• Implement security measures on network infrastructure, such as firewalls, VPNs, intrusion detection and prevention systems, and security policies
• Create and implement security policies, access control lists (ACLs), and NAT rules to ensure secure communication across the network.
• Implement and configure VPN technologies, including site-to-site and remote access VPNs, using FMC/FTD.
• Experience with SSL certificate management, including CSR generation, certificate renewal, installation, and troubleshooting.
• Troubleshoot and resolve network security issues related to FTD firewalls.
• Provide support for network security incidents, including malware detection, DDoS attacks, and firewall policy conflicts.
• Expert knowledge of advanced security features such as intrusion prevention, URL filtering, and malware analysis.
• Extensive working experience on Cisco Catalyst and Nexus switches, along with Arista Cloud based.
• Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT.
• Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting.
• Good to have experience on any “Software Defined Networking” solution, i.e. Cisco/Viptela/Versa SD-WAN
• Configure network policies, application performance optimization, and dynamic path selection using SD-WAN.
• Troubleshoot and resolve issues related to SD-WAN, including connectivity, security policies, and application performance.
• Implement security policies and ensure secure communication between SD-WAN sites using Versa’s integrated security features, such as encryption, secure tunneling, and firewall integration.
• Independently drive P2/P1 Technical calls from the network's end, demonstrating exceptional communication and problem-solving skills to de-escalate situations and provide clear, concise updates to clients.
• Excellent client-facing communication skills and the ability to handle and manage client interactions and escalations independently, ensuring client satisfaction and timely resolution of critical issues.

Senior Network Engineer, Security, SDWAN

Consultant

• Provide comprehensive support for all database and application infrastructure aspects to a diverse client base.
• Deliver and consult on services, as well as implement improvements and optimizations for managed services customers.
• Coordinate, analyze, design, implement, and administer IT solutions, including database server configuration and ongoing maintenance.
• Analyze client infrastructure and processes, recommending best practices to enhance current operational procedures.
• Administer backup procedures and disaster recovery plans, including proactive monitoring to prevent issues, responding to alerts, and troubleshooting operational problems.
• Oversee backup, clustering, mirroring, replication, failover, and the restoration of corrupted databases.
• Develop and review action plans for maintenance, deployment, and upgrades, ensuring all relevant client documentation is completed.
• Develop, implement, and maintain complex data architectures (e.g., normalized and/or dimensional data models and DDL generation). Perform data transformation and migration using scripts or stored procedures.
• Lead problem management efforts by assessing incidents for recurring patterns, designing technical procedures for regular requests and changes, and developing/reviewing action plans and associated documentation.
• Participate equally in the team’s on-call rotation, typically one weekend per month.
• Make, manage, and meet client commitments in collaboration with team members.
• Prepare client status and incident reports, review client reports regularly, and respond to client requests and inquiries.
• Maintain alignment with client operating procedures, including change control, and manage client allotments, alerting the Team Manager to any pacing concerns.
• Take on technical client affinity as assigned by the Team Manager.
• Participate in and, at times, lead efforts to suggest, recommend, and potentially design/implement new monitoring checks, enhancements to DBC toolkits, and other process improvements.

Senior Database Consultant, PostgreSQL

Network Operations

• Network Operations Center (NOC) support in a 24x7 environment
• Monitor application performance and system alerts using various monitoring tools
• Respond to incidents and escalate issues according to established protocols
• Trigger operational procedures for various types of production incidents
• Actively participate in customer incidents, by providing data, clear communication and periodic and prompt status updates
• Maintain knowledge of current ITSM Tools, monitoring tools and operational procedures
• Coordinate, analyze, design, implement and administer solutions as per needs
• Recommend best practices for improvements to current operational processes
• Configure and maintain servers at database and Infrastructure level
• Troubleshoot operational problems
• Administer proactive database and infrastructure daily checks
• Communicate status and planning activities to customers and other team members
• Participate in the team’s rotational shift pattern and on-call coverage rotation plan
• Learn different database technologies and provide support

NOC Engineer

• Focus on project work, debugging performance degradations, audits, and health checks.
• Design and help implement new MongoDB and Cassandra deployments.
• Evaluate existing clusters and provide recommendations on best practices.
• Debug high priority issues on mission critical production environments.
• Engage with the Mongo DB and Cassandra community through user lists, irc, blog posts, webinars, and open source projects.
• Contribute to rapid brainstorming, designing and developing of prototypes.
• Automate and provide documentation on operational procedures.
• Train and mentor junior team members.
• Provide performance and forecast reports on the health and load of critical business processes to help ensure the infrastructure has adequate capacity.
• Participate in company, and team meetings.
• Continued education in Pythian’s Operations as a Service supported stack.
• Provide on-call support in your team’s on-call rotational schedule.

MongoDB Database Consultant

• Provide comprehensive support for all database and application infrastructure aspects to a diverse client base.
• Coordinate, analyze, design, implement, and administer IT solutions, including database server configuration and ongoing maintenance.
• Analyze client infrastructure and processes, recommending best practices to enhance current operational procedures.
• Administer backup procedures and disaster recovery plans, involving proactive monitoring to prevent issues, responding to alerts, and troubleshooting operational problems.
• Oversee backup, clustering, mirroring, replication, failover, and the restoration of corrupted databases.
• Develop and review action plans for maintenance, deployment, and upgrades.
• Develop, implement, and maintain complex data architectures.
• Lead problem management efforts by assessing incidents for recurring patterns.
• Participate equally in the team’s on call rotation, typically one weekend per month.
• Make, manage, and meet client commitments in collaboration with team members.
• Prepare client status and incident reports and respond to client requests and inquiries.
• Maintain client alignment with operating procedures and manage client allotments.

Solutions Engineer

• Lead the most complex, multi-faceted pre-sales engagements, crafting bespoke solution architectures that integrate Google Workspace with existing enterprise systems and ISV solutions.
• Drive the commercial scoping and technical validation for multi-million dollar deals, partnering with Sales to prepare and deliver customer pitches and solution proposals.
• Collaborate closely with the Delivery team to create accurate effort estimations and scope, and provide expert review and sign-off on Statements of Work (SOWs) for technical feasibility and risk mitigation.
• Support sales representatives in the technical pre-sales process by delivering on technical components of a Deployment Planning Workshop and executing Workspace and associated ISV overviews and demos.
• Drive the technical execution of post-sales engagements, including solution transitions and platform migrations.
• Oversee and drive the technical strategy for large-scale platform migrations and enterprise-wide Google Workspace deployments, ensuring flawless execution and sustained user adoption.
• Perform hands-on architectural design, advanced configuration, and serve as the ultimate escalation authority for complex Workspace issues.
• Maintain a consistent, high utilization/billable target (50%), directly contributing to practice revenue and profitability.
• Serve as a Subject Matter Expert, actively working with the Offerings Manager to develop and scale new service offerings and intellectual property around the Google Workspace platform.
• Cultivate deep, strategic relationships with Google Cloud and key ISV partners to co-develop innovative solutions and drive a robust referral network.
• Engage with a network of ISV partners to stay current on complementary technologies and foster a collaborative environment for joint solution development and go-to-market strategies.
• Define and champion the 3-5 year digital workplace roadmap for enterprise clients, aligning Google Workspace investments with core business objectives.
• Produce high-impact thought leadership content (e.g., white papers, industry conference presentations) that positions the organization as a market leader in Google Workspace transformation.

Workspace Solution Architect

• Focus on project work, debugging performance degradations, audits, and health checks.
• Design and help implement new Cassandra and MongoDB deployments.
• Evaluate existing clusters and provide recommendations on best practices.
• Debug high priority issues on mission critical production environments.
• Engage with the Cassandra and Mongo DB community through user lists, irc, blog posts, webinars, and open source projects.
• Contribute to rapid brainstorming, designing and developing of prototypes.
• Automate and provide documentation on operational procedures.
• Train and mentor junior team members.
• Provide performance and forecast reports on the health and load of critical business processes to help ensure the infrastructure has adequate capacity.
• Participate in company, and team meetings.
• Continued education in Pythian’s Operations as a Service supported stack.
• Provide on-call support in your team’s on-call rotational schedule.

Cassandra and MongoDB Database Consultant

System Administrator

• Deploy, configure, and monitor IaaS / PaaS workloads in Microsoft Azure and/or AWS EC2.
• Support hybrid identity environments – including Azure AD Connect, identity synchronization, and SSO.
• Configure and manage networking components in cloud environments (VNet, NSG, Route Tables, VPN Gateways, Security Groups, etc.).
• Apply system updates, patches, and compliance configurations via centralized patch management tools such as Azure Update Manager or AWS Systems Manager.
• Implement and maintain backup, recovery, and monitoring solutions (e.g., Azure Backup, CloudWatch, Azure Monitor).
• Administer and maintain Windows Server environments (2016, 2019, 2022), including installation, configuration, patching, and performance tuning.
• Automate routine administrative tasks using PowerShell, CLI, or Infrastructure as Code (IaC) tools (ARM, Bicep, Terraform).
• Manage and support core Microsoft services, including Active Directory Domain Services (AD DS), Group Policy (GPOs), DNS, DHCP, and NTP.
• Manage and maintain Windows Server environments in Azure and/or AWS, including VMs, storage, and networking.
• Ensure security best practices and compliance for Windows and cloud infrastructure; support vulnerability management processes.
• Manage and support VMware infrastructure, including vSphere, vCenter, ESXi hosts, HA, and DRS configurations (as required).
• Support and maintain virtual and physical server infrastructure within data center and cloud-hosted environments.
• Monitor system performance, capacity, and cost optimization across on-premises and cloud environments.
• Provide technical support and incident/problem management, including Root Cause Analysis (RCA) for client-impacting incidents.
• Collaborate with cross-functional teams on infrastructure planning, upgrades, migrations, and modernization projects.
• Maintain clear and accurate documentation for system configurations, procedures, and troubleshooting guides.
• Strong demonstrated work ethic with clear focus on customer success.
• Excellent client-facing communication skills and the ability to handle and manage client interactions and escalations independently, ensuring client satisfaction and timely resolution of critical issues.
• Participate in an on-call rotation in an escalation capacity.

System Administrator – Windows, Azure

Network Engineer

• Administration and management of complex networking solutions in enterprise data centers and remote offices across the globe.
• Extensive working experience on Cisco Catalyst and Nexus switches, along with Cisco ISR Routers.
• Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT.
• Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting.
• Strong knowledge of networking fundamentals, including TCP/IP, BGP, OSPF, MPLS, VPN technologies (IPSec, GRE), and routing/switching principles.
• Hands-on experience in implementing security measures like access control lists (ACLs) and firewall policies to protect the network
• Must have experience in enterprise network operation in handling escalation and severity cases.
• Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents.
• Providing permanent remediation for affected endpoints in our network environment
• Documenting network issues related to Incidents with in-depth event logs, RCA, and evidence
• IOS/firmware upgrade in Cisco network devices as and when required
• Good to have experience on configuring and troubleshooting CISCO wireless controllers, Aerohive Products.
• Independently drive P2/P1 Technical calls from the network's end, demonstrating exceptional communication and problem-solving skills to de-escalate situations and provide clear, concise updates to clients.
• Excellent client-facing communication skills and the ability to handle and manage client interactions and escalations independently, ensuring client satisfaction and timely resolution of critical issues.
• Work in a billable environment and achieve those targets associated with your position.

Senior Network Engineer, Routing and Switching

Account Manager

• Plan target account expansion strategies and tactics.
• Identify opportunities to cross-sell from one offering to multiple offerings within Pythian’s portfolio.
• Lead introductory meetings with other contacts within the client organization by positioning Pythian’s value proposition and identifying their short-term and long-term strategic objectives.
• Develop and foster 1:1 relationships with Google Workspace teams and ISV partners
• Work with clients to secure contract renewals and expand services under contract.
• Lead account planning, growth strategy, and client business reviews, and ensure customer satisfaction and retention.
• Build positive and productive internal and external relationships.
• Develop executive relationships within the client organization.
• Keep thorough records of customer interactions and provide sales projections on a weekly basis.
• Document and share success stories and meticulous CRM (salesforce) updating. Monitor, evaluate, and make recommendations with respect to lost sales opportunities to continually improve on Pythian’s sales results.
• Meet or exceed quarterly revenue targets.
• Travel as required to attend in-person meetings with prospects and clients, attend conferences, trade shows, and other industry events, as well as annual sales kickoff meetings.

Account Manager – Work Transformation, Collaboration

• Providing 24/7 network support to clients across the globe.
• Managing and troubleshooting network and security-related issues.
• In-depth knowledge of Cisco ASA and FTD platforms, including installation, configuration, management, and troubleshooting.
• Implementing security measures on network infrastructure, such as firewalls, VPNs, intrusion detection and prevention systems, and security policies.
• Creating and implementing security policies, access control lists (ACLs), and NAT rules for secure communication.
• Handling escalations and severe cases effectively to ensure client satisfaction and timely resolution of critical issues.

Senior Network Engineer, Security

MongoDB, Cassandra Database Consultant

• Installing, configuring and upgrading Oracle databases.
• Oracle Administration including: Experience with RAC, RMAN, Data Guard, Golden Gate, Exadata, Performance Tuning, WebLogic middleware - Forms and Reports, Various storage engines, Oracle customer tools, Performance tuning of Oracle databases, Oracle technical support, Oracle tools.
• Designing and implementing various Oracle backup/recovery strategies.
• Oracle replication and slave setup, coding scripts, procedures, functions, etc.
• Developing methods for monitoring, Linux/Unix and Shell scripting.
• Experience with RAC, working directly with external customers, Project managing.
• Coordinating, analyzing, designing, implementing and administering IT solutions.
• Recommending best practices for improvements to current operational processes.
• Administering backup procedures and disaster recovery plans.
• Presenting technical courses to customers.
• Participating in on-call coverage rotation plan.
• Communicating status and planning activities to customers and team members.
• Collaborating with remote team members.
• Participating in team's on-call rotation.
• Working the shift to cover the PST timezone (UTC - 7).

Oracle Database Consultant

• Installing, configuring and upgrading Oracle databases
• Oracle Administration including RAC, RMAN, Data Guard, GoldenGate, Exadata, Performance Tuning, WebLogic middleware (Forms and Reports), various storage engines and Oracle customer tools
• Designing and implementing Oracle backup and recovery strategies
• Oracle replication and slave setup; coding scripts, procedures, functions, etc.
• Developing methods for monitoring; Linux/Unix and Shell scripting
• Coordinating, analyzing, designing, implementing and administering IT solutions
• Recommending best practices for improvements to current operational processes
• Administering backup procedures and disaster recovery plans
• Presenting technical courses to customers
• Participating in on-call coverage rotation and team’s on-call rotation
• Communicating status and planning activities to customers and team members
• Collaborating with remote team members
• Working shifts to cover the PST timezone (UTC -7)

• Installing, configuring and upgrading Oracle databases.
• Oracle Administration including: Experience with RAC, RMAN, Data Guard, Golden Gate, Exadata, Performance Tuning, WebLogic middleware - Forms and Reports, Various storage engines, Oracle customer tools, Performance tuning of Oracle databases, Oracle technical support, Oracle tools.
• Designing and implementing various Oracle backup/recovery strategies.
• Oracle replication and slave setup, coding scripts, procedures, functions, etc.
• Developing methods for monitoring, Linux/Unix and Shell scripting.
• Experience with RAC, working directly with external customers, Project managing.
• Coordinating, analyzing, designing, implementing and administering IT solutions.
• Recommending best practices for improvements to current operational processes.
• Administering backup procedures and disaster recovery plans.
• Presenting technical courses to customers.
• Participating in on-call coverage rotation plan.
• Communicating status and planning activities to customers and team members.
• Collaborating with remote team members.
• Participating in team's on-call rotation.
• Working the overnight shift to cover the PST timezone.

DevOps Engineer

• Design, deploy, and operate large-scale distributed systems across compute, storage, networking, and AI/ML environments
• Lead projects from architecture to automation to intelligent monitoring
• Operate and optimize Kubernetes clusters, Istio service mesh, and Linux-based systems
• Automate workflows using Go, Python, and Shell scripting
• Build monitoring and observability solutions with Prometheus, Grafana, and Loki
• Troubleshoot complex networking, storage, and system performance issues
• Partner with AI/ML teams to ensure infrastructure readiness for model training and data pipelines
• Participate in on-call rotations and postmortem reviews to improve system resilience
• Collaborate with clients and teammates to build resilient, high-performing infrastructure

Site Reliability Engineer

Database Administrator

• Senior Oracle Database Administrator — India | Multiple time zones available | Remote | Hyderabad.
• Coordination, analysis, design, implementation, and administration of database solutions, including database server configuration and maintenance.
• Analyze customers' infrastructure/processes and recommend best practices to improve operations, uptime, and recoverability.
• Administer backup procedures and disaster recovery plans; provide proactive monitoring, respond to alerts, and troubleshoot operational problems.
• Oversee backup, clustering, mirroring, replication, failover, and restoration; develop and review maintenance, deployment, and upgrade action plans; maintain client documentation.
• Assist Lead Database Consultant with Incident Management, Problem Management, Change and Service Request implementation, and design/implement technical procedures for complex changes.
• Prepare customer status and incident reports; respond to customer requests and maintain alignment with customer operating procedures.
• Maintain customer-specific assets such as soft/hard access tokens and access cards.
• Lead team processes including handovers, documentation, process acknowledgements, and incident reviews.
• Enhance Pythian tools and processes; design/implement monitoring checks, DBA toolkit enhancements, and process improvements.
• Participate in sales support activities such as presales, proposal preparation, and technical calls.
• Contribute to external profile: prepare marketing collateral, present at conferences or user groups, and blog on technology topics.

Senior Oracle Database Administrator

Administration

• Design and deploy a highly available and scalable Zabbix architecture (Server, Proxies, Web Frontend, Database) to support a multi-tenant MSP environment.
• Create, customize, and manage advanced Zabbix templates for a diverse technology stack, including Windows, Linux, VMware, NetApp, EMC, Cisco (Switches, Routers, ASA), databases, and various network appliances using SNMP, IPMI, agents, and API calls.
• Spearhead the migration of over 2000+ hosts and 10000+ services from the existing legacy monitoring environment to Zabbix.
• Develop robust custom monitoring scripts using Python and/or Shell to address unique monitoring requirements.
• Utilize Ansible or Puppet to automate the deployment, configuration, and management of thousands of Zabbix agents across client environments.
• Build, manage, and optimize insightful monitoring dashboards and reports in Grafana for both internal NOC teams and external clients.
• Perform essential administration, performance tuning, and maintenance for the Zabbix backend database (PostgreSQL or MySQL).
• Act as the in-house Zabbix expert, training and mentoring other team members to build their monitoring skills and ensure operational excellence.
• Establish and maintain clear documentation for monitoring standards, configurations, and standard operating procedures (SOPs).

Senior Network Engineer, Security, SDWAN

Senior Database Consultant, PostgreSQL

NOC Engineer

MongoDB Database Consultant

Senior Database Consultant, PostgreSQL

Workspace Solution Architect

Cassandra and MongoDB Database Consultant

System Administrator – Windows, Azure

System Administrator – Windows, Azure

System Administrator – Windows, Azure

Senior Network Engineer, Routing and Switching

Account Manager – Work Transformation, Collaboration

Senior Network Engineer, Security

MongoDB, Cassandra Database Consultant

Oracle Database Consultant

Oracle Database Consultant

Oracle Database Consultant

Site Reliability Engineer

Oracle Database Consultant

Senior Oracle Database Administrator

Senior Zabbix Administrator