Provider Engagement Account Manager
Centene Corporation
Commercial Insurance CSR / Account Manager
COVU
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Build strong, trust-based relationships with commercial clients
- Review, process, and issue policies, endorsements, certificates, and renewals
- Manage renewals proactively
- Maintain clean client records and communications in our AI-powered system
- Partner with Sales, Underwriting Support, and Customer Success teams
- Identify opportunities to automate or streamline workflows
- Stay informed about P&C market trends, carrier updates, and coverage innovations
Requirements
- 3+ years in commercial lines account management, CSR, or a related role
- Active Property & Casualty License (multi-state preferred)
- Experience with Applied Epic, AMS360, Salesforce, or similar agency management systems
- Strong verbal and written communication skills with a customer-first approach
- High attention to detail and ability to manage multiple accounts efficiently
- Analytical thinker who can resolve client issues quickly and accurately
- Collaborative, proactive, and open to process improvement through technology.
Benefits
- Competitive compensation
- health/dental/vision coverage
- PTO
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementpolicy processingworkflow automationclient record managementcustomer service representative (CSR)analytical thinkingissue resolution
Soft skills
communication skillsattention to detailcollaborationproactivitycustomer-first approach
Certifications
Property & Casualty License
