Provar

Solutions Engineer

• Work closely with customers to understand their needs
• Deliver world-class product demonstrations
• Drive successful Proof of Values and Trials from requirements and design to training and delivery
• Provide strategic pre-sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Become an expert in the features, benefits and applications
• Communicate daily with sales team regarding sales activities and strategies
• Provide proactive support to customers and prospects
• Be the customer advocate and liaison for product management and development
• Respond to functional and technical elements of RFIs/RFPs
• Collaborate with SMEs to generate thought leadership content through white papers, blogs, webinars and other content creation
• Monitor the market, industry trends, competitors and customer needs across the quality, automated testing, and software development market to identify trends and opportunities
• Establish and promote QA & Best Practices amongst the team and organization
• Facilitate Product & Sales meetings with product owners
• Host daily/weekly standups with the team

Account Executive

• Driving full sales process within territory
• Managing end-to-end sales process
• Identifying and researching key account targets
• Collaborating with internal teams post-sale
• Accurate monthly forecasting and revenue delivery

• Support Solution Engineers and Account Executives by preparing proof-of-value (PoV) for clients.
• Design automated test scenarios for complex Salesforce projects.
• Conduct software functionality tests and report defects during the PoV.
• Collaborate with partner managers for technical resources.
• Maintain the quality of pre-sales documentation, presentations, and proposals.
• Participate in coaching and mentoring sessions to improve technical proficiency.

Support Solution Engineer

Onboarding Specialist

• Working with Sales to scope projects pre-contract and set clear onboarding expectations
• Planning and delivering end to end onboarding for new customers, acting as their primary point of contact
• Proactively identifying opportunities for customers to maximise Provar ROI
• Hosting kick-off meetings with key stakeholders to agree project objectives
• Monitoring progress at checkpoints to ensure adoption and troubleshoot issues
• Enabling internal technical team members to provide external training to new and existing customers
• Staying current with Provar updates and share these with customers and the community as appropriate
• Proactively take ownership of training materials and work with cross-functional teams to create training content as needed

Customer Onboarding Specialist

• Working with customers, prospects and partners to deliver world-class product demonstrations
• Driving all aspects of successful Proof of Values and Trials from requirements and design to training and delivery
• Providing strategic pre-sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Becoming an expert in the features, benefits and application of Provar
• Communicating daily with sales team regarding sales activities and strategies
• Providing proactive support to customers and prospects
• Being the customer advocate and liaison for product management and development
• Responding to functional and technical elements of RFIs/RFPs
• Collaborating with Provar SMEs to generate thought leadership content through white papers, blogs, webinars and other content creation
• Monitoring the market, industry trends, competitors and customer needs across the quality, automated testing, and software development market to identify trends and opportunities
• Developing and managing relationships with industry influencers, analysts and analyst agencies

Solution Engineer

Operations

• Responsible for working with customers on cases / queries raised by them
• Handle complex or escalated customer issues that require in-depth technical knowledge
• Working closely with the team to support them on any complex queries
• Help customers build their Automation Framework and testing strategy
• Investigate and resolve recurring issues or unusual cases that frontline support cannot resolve
• Create and contribute to knowledge base materials dedicated towards internal and external education
• Assist with the design and delivery of products and other technical demonstrations and training
• Serve as the subject matter expert (SME) for specific products or services within the support team
• Stay up-to-date on product updates, new features, and best practices
• Conduct training sessions for junior support staff, sharing insights on resolving technical issues and improving service quality

Senior TechOps Consultant

Business Development Rep

• Develop and execute personalized, multi-touch outreach sequences using email, phone, LinkedIn, and other digital channels to engage key accounts in the EMEA region.
• Identify and qualify high-value opportunities, ensuring a seamless transition from Marketing to Sales.
• Partner closely with the Marketing team to leverage insights, messaging, and content for targeted outreach.
• Build and maintain a strong pipeline by researching and identifying potential customers within the Salesforce ecosystem.
• Leverage Salesforce, Outreach, and other tools to document interactions, track campaign effectiveness, and continuously improve engagement strategies.
• Represent Provar at industry webinars and events to establish relationships with potential prospects.
• Consistently meet or exceed KPIs related to outreach, engagement, and lead conversion.
• Serve as the frontline ambassador of Provar’s mission, ensuring that our messaging resonates with the right audience.