• Support Solution Engineers and Account Executives by preparing proof-of-value (PoV) for clients.
• Design automated test scenarios for complex Salesforce projects.
• Conduct software functionality tests and report defects during the PoV.
• Collaborate with partner managers for technical resources.
• Maintain the quality of pre-sales documentation, presentations, and proposals.
• Participate in coaching and mentoring sessions to improve technical proficiency.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
2–4 years of experience in a technical, consulting, or support capacity (internships or early career roles considered).
Strong technical foundation and ability to quickly learn complex systems.
Excellent organizational skills with attention to detail in preparing documentation, assets, and trials.
Interest in developing customer-facing presentation and communication skills.
Collaborative mindset with a willingness to be coached and mentored.

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

Salesforce
automated testing
software functionality testing
defect reporting
technical documentation

Soft Skills

organizational skills
attention to detail
presentation skills
communication skills
collaborative mindset
coaching
mentoring

Certifications & Qualifications

Bachelor’s degree in Computer Science
Bachelor’s degree in Engineering
Bachelor’s degree in Information Systems

Support Solution Engineer

Solution Engineer

Associate Director – Solution Architecture