Onboarding Specialist

• Working with Sales to scope projects pre-contract and set clear onboarding expectations
• Planning and delivering end to end onboarding for new customers, acting as their primary point of contact
• Proactively identifying opportunities for customers to maximise Provar ROI
• Hosting kick-off meetings with key stakeholders to agree project objectives
• Monitoring progress at checkpoints to ensure adoption and troubleshoot issues
• Enabling internal technical team members to provide external training to new and existing customers
• Staying current with Provar updates and share these with customers and the community as appropriate
• Proactively take ownership of training materials and work with cross-functional teams to create training content as needed

Customer Onboarding Specialist

Strategic Consultant – Customer Onboarding, Strategic Projects

Manager, Customer Onboarding – EMEA

Onboarding Specialist – Sales Enablement Team