Protective Life

Analyst

• Support quarterly Statutory, Tax, and GAAP valuations and earnings variance analysis.
• Prepare monthly, quarterly, and annual financial reports for internal stakeholders and third-party partners.
• Maintain and enhance valuation models and business plan models.
• Evaluate the impacts of model updates and process enhancements.
• Develop automation tools and scripts to improve reporting and analysis workflows.
• Participate in data and reserve reconciliations for administrative conversion projects.
• Provide ad-hoc reporting and analysis as needed.
• Collaborate effectively with cross-functional teams throughout the organization.
• Create and maintain clear documentation for reporting processes and procedures.
• Learn and adopt new technologies to advance the reporting strategy.

Senior Analyst, Systems Reporting

Customer Support

• Provide support to claims team by handling a large volume of claims calls and emails
• Open new claims, thoroughly and accurately collecting and reviewing all claim documents
• Verify all claim requirements have been met
• Provide claim status updates
• Provide exceptional customer service
• Carry out key administrative duties
• Perform other related functions as assigned by management

Bilingual Claims Customer Service Representative – English/Spanish, GAP & Theft Claims

• managing a high volume of calls and emails
• assisting customers with contract terms and conditions
• initiating new claims
• collecting and reviewing claim files
• verifying maintenance and payment issuance requirements
• processing claim payments
• providing updates on claim and payment statuses
• delivering exceptional customer service
• performing essential administrative tasks

Automotive Claims Customer Service Specialist, Bilingual Preferred

Actuary

• partner with product management, competitive intelligence, and implementation teams to modernize and enhance life insurance product offerings—primarily Variable Universal Life (VUL)
• apply best‑practice pricing techniques
• ensure adherence to internal Pricing Standards
• help shape strategic product initiatives
• communicate findings to leaders across the business
• lead or support the pricing, design, and development of life insurance products
• model and analyze Statutory (Stat) and Generally Accepted Accounting Principles (GAAP) financial cash flows and assess associated product risks
• ensure strong model governance, controls, and documentation
• develop and deliver clear, decision‑driving actuarial presentations for management and cross‑functional partners
• collaborate with the Competitive Intelligence team to secure and utilize market data needed for product evaluation and development
• contribute to cross‑functional projects including product implementation, legal/filing work, in‑force management, systems alignment, marketing support, and reinsurance analysis
• support acquisition due diligence and integration efforts where applicable
• demonstrate integrity through adherence to Actuarial Standards of Practice (ASOPs)
• mentor junior team members and foster a collaborative, high‑performing team environment

Associate Actuary – Life Product

Financial Planning and Analysis

• Maintain product lineups for the COLI products and fund details in the database for over 400 funds and 2,000 subaccounts
• Orchestrate fund changes with various internal teams
• Create metrics and analytics from MS Excel to report on to audit, compliance, legal or external parties
• Respond to requests for client performance reporting
• Produce a large array of performance reports and fact sheets for BOLI separate accounts
• Provide fund analysis to produce high quality lineups for the Executive Benefits market
• Review fund documents to ensure they are up to date on the COLI website
• Provide input to the COLI Sales Team
• Direct Implementation and Pricing teams to setup new subaccounts
• Research fund information and maintain the Executive Benefits products on Morningstar Direct

Senior Investment Operations Analyst

Backend Engineer

• This role is required to transform data according to Business Rules and MDM and to work with the Enterprise Data Management team to assure attributes are properly governed and loaded into Cloud and operational models.
• The role is also required to analyze sources of data, determine optimal data integration methodologies, map and model to relational and analytical layer data models, identify enhancements, and other needs relative to the Enterprise Data Integration space.
• The role additionally has input into the Enterprise Data Integration architecture, procedures and workflow.
• The role is expected to have a strong business acumen in order to provide effective and efficient solutions. Individuals in this role are expected to have a strong ability to multitask on various projects and priorities and keep them all moving forward.
• The role influences others in IT through sharing of specialized technical knowledge and mentors junior developers and reporting analysts in proper techniques, procedures and code performance adjustments.
• This role is expected to support and expand a culture of operational excellence.
• This position requires a highly technical individual that has the ability to communicate clearly with Management, Business and Data Analysts, Operations Support, Developers and other IT professionals using technically sound terminology and excellent communication skills.

Senior Python ETL

Operations

• lead high-impact Lean Six Sigma projects aligned with strategic business goals
• analyze complex data sets to identify root cause and improvement opportunities
• collaborate cross-functionally to design and implement scalable solutions
• integrate digital tools and analytics into process improvement strategies
• facilitate workshops, Kaizen events, and training sessions
• influence change management and stakeholder engagement strategies
• provide coaching and guidance to Green Belts
• model best practices in Lean Six Sigma methodology and structured problem‑solving
• contribute to the development of improvement capabilities across the organization
• deliver training sessions, workshops, and coaching to build foundational Lean and Six Sigma skills
• promote a culture of continuous improvement by engaging employees at all levels
• utilize statistical tools and techniques to analyze data and identify root causes
• implement data-driven solutions to improve processes and reduce variability
• collaborate with business partners and leaders to align on outcomes
• communicate findings, recommendations, and progress updates clearly
• build trust and engagement across functional teams to reinforce continuous improvement momentum

Operational Excellence Black Belt

Inside Sales

• Develop and implement comprehensive sales strategies to drive annuity sales through internal channels.
• Lead, mentor, and manage the internal sales team, ensuring alignment with company goals and objectives.
• Monitor and analyze sales performance metrics, providing regular reports to senior management and making data-driven decisions to improve sales outcomes.
• Oversee the training and development of the internal sales team, ensuring they have the necessary skills and knowledge to succeed.
• Plan and execute promotional campaigns and marketing initiatives aimed at increasing awareness of annuity products and driving sales.
• Organize training sessions and workshops to educate the sales team about new product features and sales techniques.
• Conduct market research and analysis to identify trends, opportunities, and competitive threats in the annuity market.
• Foster strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction and retention.
• Ensure all sales activities comply with industry regulations and company policies.

Director, Internal Sales

• support our Managed Separate Accounts team.
• work closely with third party resources on daily operational processes, securities accounting, custody activities, and issue resolution.
• support internal line of business teams, external investment managers, and Protective’s Accounting and SAP teams.
• play a key role in daily trade and cash operations, general ledger activity, reconciliations, quarter-end close processes, and providing audit and regulatory support.

Investment Operations Accountant

Systems Engineer

• Work with IT staff and Business Partners to implement new or enhanced Life products into Sales Illustration and Policy Administration systems
• Conduct thorough analysis of complex information and requirements
• Certify changes made to systems
• Develop and maintain certain system values and settings
• Provide complex business consulting support to IT staff and customers
• Influence others in IT and customer areas through teaching/sharing of specialized knowledge and/or leadership roles

Business Systems Analyst – Life Systems Team

• Provide support to claims team by handling a large volume of claims calls and emails
• Open new claims, collecting and reviewing all claim documents, and providing claim status updates
• Provide exceptional customer service and carry out key administrative duties

Bilingual English/Spanish – Claims Customer Service Representative, GAP & Theft Claims

General Counsel

• Provide legal advice and counsel to internal business clients on a range of issues such as insurance, warranty, finance and corporate laws.
• Draft, review and negotiate agreements and other legal documents that support APD’s business with dealerships, producers, agents, and lenders.
• Collaborate with others effectively across Protective’s businesses, establishing and maintaining productive working relationships to deliver results.
• Under direction of Vice President, Senior Counsel, participate in the legal department’s efforts in connection with strategic development, implementation and monitoring of new products, services, programs and other initiatives.
• Research state insurance and finance laws and regulations; write memoranda, as required, to management and/or company personnel on the applicability or effect of such laws and regulations.
• Other job duties and projects as assigned.

Senior Counsel

• Support securities and derivatives data management operations, ensuring accurate and timely investment information.
• Develop, manage, and maintain investment data used for internal reporting, including transactions, positions, performance, analytics, and limit monitoring.
• Conduct deep‑dive data analyses to validate the accuracy, completeness, and timeliness of investment data.
• Enhance quality control processes for reference and analytical investment data, including developing tools for monitoring, diagnostics, and issue resolution.
• Manage trade settlement processes while coordinating with custodians and Middle Office teams.
• Apply knowledge of compliance frameworks, including Know Your Customer (KYC) and Anti‑Money Laundering (AML) standards.
• Produce investment reporting across transactions, positions, performance measurement and attribution, scenario analysis, stress testing, counterparty analysis, and compliance monitoring.
• Support process gap analyses and contribute to continuous improvement efforts, including strengthening operational and risk controls.
• Complete daily reconciliations across multiple platforms and investment products.
• Support the development of the Systems Management Framework by partnering with IT and the Investments Front Office to enhance system functionality.
• Identify and propose technology enhancements related to data management and reporting.
• Assist with development and implementation of new investment management systems, including user training and customization support.
• Lead or support technology‑driven initiatives to improve operational processes and system efficiency.
• Perform system administration tasks to maintain system controls and proper segregation of duties.
• Contribute to special projects and broader corporate initiatives as needed.

Investment Operations Associate II

• provide financial management support across budgeting, forecasting, analysis, and reporting for IT expenses
• partner closely with IT and Finance leaders to oversee capital planning
• support hardware and software purchases and renewals
• provide insights that improve operational efficiency
• manage the prepaid sub-ledger and prepare monthly prepaid amortization entries
• prepare monthly accruals for assigned cost centers
• complete monthly expense reports and provide analytics for hardware, software, and third-party services
• identify trends in IT spend and highlight opportunities to improve efficiency
• assist with annual budget and periodic forecast preparation for IT-related areas
• collaborate with IT and other business partners to ensure accurate financial information

Financial Operations Associate

• Loading and balancing all incoming contracts and payments into the administrative system in a timely manner
• Assisting customer and dealer cancellations and contract inquiries
• Working under immediate supervision, relying on instructions and pre-established guidelines to perform job functions
• Processing all missing information and pending contracts by reviewing contract eligibility and standard guidelines
• Load and balance all contract payments into the system
• Make contract corrections in the system per dealer requests
• Update notes in the system for all emails received and contract-related phone calls
• Process ACH remittances
• Answer customer questions regarding contracts and cancellations
• Provide cancellation quotes and process cancellations
• Pull contract and cancellation documents per dealer requests
• Assist dealers with navigating the Dealer Portal
• Add new users to Dealer Portal per dealer requests
• Collaborate with rates teams when products are not consistent on incoming contracts
• Create invoices/memos for unbalanced batches
• Manage incoming checks daily before giving them to the accounting department
• Net approved claims on batches
• Process contract transfers and cancel/rebooks
• Contact dealers/agents for contract rejections and issues