Business Systems Analyst – Insurance Product

Protective Life

Business Systems Analyst analyzing ELI applications for Insurance at Protective Life. Involves project management, user story development, and system support across teams.

Posted 7/30/2026full-timeBirmingham • Alabama • 🇺🇸 United StatesJuniorMid-Level💰 $52,500 - $73,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing business opportunities and developing user stories with clear requirements and acceptance criteria. Proficient in managing multiple projects while providing level 3 support and ensuring effective communication with stakeholders.

Highest-signal resume keywords

User Story DevelopmentSQL KnowledgeHTML KnowledgeApplication Programming UnderstandingProject Tracking Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analysis and SolutioningMockup BuildingSystem Regression Test PlansFunctional SpecificationsUse CasesActivity DiagramsWorkflow DiagramsSoftware Defect DiagnosisSystem Anomaly ManagementWeb-Based Applications Experience

Soft Skills

Interpersonal SkillsVerbal Communication SkillsWritten Communication SkillsPresentation SkillsConflict Resolution

Industry Keywords

Business OpportunitiesSystem-Related IssuesEnd-User ProceduresWorkflow Story BoardsChanging Priorities

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

analysis and solutioning
identifies business opportunities or solutions to complex business problems
understands the pros and cons and the impact of proposed solutions/changes
consults with the business area on system-related issues
develops user stories with requirements and acceptance criteria
builds mockups of proposed changes
ensures that user stories are complete, consistent, concise, and unambiguous
documents added functionality and new enhancements
works with developers and product owners to review user stories
creates system regression test plans
diagnoses and manages complex software defects and system anomalies
level 3 support for customer and agent issues
prepares end-user procedures and workflow story boards
utilizes appropriate project tracking methodologies to manage multiple projects

Requirements

What you’ll need

1-2 years of applicable work and/or technical experience
Bachelor’s degree in MIS or other related computer field will substitute for 3 years of work and/or technical experience
excellent interpersonal, verbal, and written communication skills
excellent presentation skills
working knowledge of storyboarding, functional specifications, use cases, activity diagrams, workflow diagrams, etc.
basic understanding in the areas of application programming, database and system design
experience as an Analyst involving web based applications and services
knowledge of SQL, HTML, XML
ability to manage multiple, changing priorities, resolve conflicts and be able to work well under pressure
ability to work independently with team members and customers to ensure needs and expectations are met

Benefits

Comp & perks

comprehensive health, dental and vision insurance
mental health benefits
employee assistance program
paid time off
paid parental leave
short-term disability
cultural observance day
contributions to healthcare accounts
pension plan
401(k) plan with Company matching
ProHealth Rewards