Manage Accounts Receivable operations: process payments (ACH/checks) and maintain financial records in Maxio and NetSuite.
Coordinate local deposits: visit Jacksonville Beach office 2-3 times per week to process incoming mail and deposit checks at the bank or lockbox.
Drive customer collections and resolution: send collection emails and partner with Customer Success Managers to resolve outstanding balances and billing questions.
Provide billing support: serve as the primary point of contact for billing inquiries and manage the billing inbox.
Maintain financial data integrity: monitor Accounts Receivable aging, generate bi-weekly reports for management, and ensure records are audit-ready.
Process Accounts Payable: assist with AP transactions, ensure proper three-way match and adherence to company policies.
Perform reconciliations and reporting: perform basic monthly reconciliations and assist with ad-hoc financial reporting as needed.
Support general finance and office admin: assist with internal and external audits, handle incoming mail, and support People Operations with administrative tasks.
Requirements
2+ years of direct experience in an Accounts Receivable role.
A strong understanding of fundamental accounting principles and financial reporting.
High proficiency in Google Suite and Microsoft Excel, including the use of basic formulas for data entry and analysis.
Experience with NetSuite or Maxio is a plus.
Exceptional attention to detail and a commitment to accuracy.
Strong communication and interpersonal skills, with a high degree of professionalism.
A resourceful and self-starting approach to problem-solving.
Proven ability to work collaboratively in a team environment.
Authorized to work in the US and located within US borders.