Manage Accounts Receivable operations including daily AR activities, processing payments (ACH/checks), and maintaining records in Maxio and NetSuite
Coordinate local deposits by visiting Jacksonville Beach office 2-3 times per week to process incoming mail and deposit checks at the bank or lockbox
Drive customer collections and resolution by sending collection emails and partnering with Customer Success Managers to resolve outstanding balances and billing questions
Provide billing support as primary point of contact for billing inquiries and proactively manage the billing inbox
Maintain financial data integrity by monitoring Accounts Receivable aging, generating bi-weekly reports for management, and ensuring records are audit-ready
Process Accounts Payable transactions assisting with three-way match and adherence to company policies
Perform basic monthly reconciliations and assist with ad-hoc financial reporting as needed
Support general finance and office administration including assisting with internal and external audits, handling incoming mail, and supporting People Operations administrative tasks
Requirements
2+ years of direct experience in an Accounts Receivable role
Strong understanding of fundamental accounting principles and financial reporting
High proficiency in Google Suite and Microsoft Excel, including basic formulas for data entry and analysis
Experience with NetSuite or Maxio is a plus
Ability to process payments (ACH/checks) and manage financial records
Experience performing basic monthly reconciliations and generating bi-weekly reports
Exceptional attention to detail and commitment to accuracy
Strong communication and interpersonal skills with a high degree of professionalism
Resourceful and self-starting approach to problem-solving
Proven ability to work collaboratively in a team environment
Authorized to work in the United States and located within US borders
Able to visit Jacksonville Beach office 2-3 times per week to process incoming mail and deposit checks