PORCH 💚

Full-stack Engineer

• Use agentic AI coding tools as the primary development methodology for the platform build — not as an experimental side channel.
• Define agent configuration patterns, custom skills, and CI/CD integration that make AI-assisted development reliable and auditable at production scale.
• Build evaluation frameworks, quality gates, and pre-commit hooks that ensure agent-generated code meets our standards.
• Orchestrate multi-agent workflows for parallel feature delivery; lead the team in spec-driven coding, context management, and productive AI-assisted practices.
• Mentor the broader engineering team on AI-assisted development and evolve those practices as tooling and models advance.
• Architect agentic capabilities directly into the platform: agent-assisted configuration, AI-driven underwriting decisioning, automated document understanding for declarations and endorsements, and conversational interfaces for the operations team.
• Design RAG pipelines, retrieval architectures, and tool-use patterns that ground LLM behavior in regulated insurance content (rate manuals, underwriting guidelines, state-specific rules).
• Define integration patterns (MCP, function calling, structured outputs) that expose platform capabilities cleanly to internal agents and external partners.
• Establish AI observability, evaluation, and cost-management frameworks so production agent behavior is measurable, debuggable, and bounded.
• Set responsible-AI guardrails that keep agent-influenced decisions auditable and aligned with insurance regulatory requirements (NAIC AI bulletin, state DOI expectations).
• Design and build core PAS services: quoting, rating, binding, issuance, endorsements, renewals, cancellations, and reinstatements.
• Own the technical architecture for a modular, API-first platform supporting multi-state, multi-carrier homeowners insurance.
• Build the rating engine, product configuration layer, and rules framework that allow business teams to launch new states and products without engineering bottlenecks.
• Define data models for policy lifecycle, exposure management, and regulatory compliance (bureau reporting, NAIC data submissions, state filing requirements).
• Establish event-driven patterns and integration architecture for the dozen-plus carrier, vendor, and partner systems the platform must connect with.
• Lead the engineering strategy to migrate off existing vendor PAS platforms onto our custom-built platform.
• Design migration tooling: automated data extraction, transformation, validation, and reconciliation pipelines.
• Run shadow comparisons of new platform output against incumbent systems before each cutover.
• Maintain production stability on existing platforms while simultaneously building the replacement.
• Partner with the Director of Insurance Engineering, Product, and Insurance SMEs to translate domain requirements into platform capability.
• Set engineering standards, lead design reviews, and serve as the technical authority on architecture decisions for the platform build.
• Stay hands-on — this is not a whiteboard architect role; you write production code.

Staff Engineer – Insurance Platform

Account Manager

• Develop and maintain strong, trusted relationships with independent insurance agents within the assigned territory.
• Collaborate with agents to develop and execute regular account planning sessions, identifying growth opportunities, setting clear objectives, and creating actionable strategies to achieve premium and performance goals.
• Identify and reconnect with previously high-performing agents to rebuild relationships, understand barriers to past production, and implement tailored strategies to reignite their engagement and drive renewed premium growth.
• Conduct regular visits (virtually and occasionally in person) with agents to understand their needs, challenges, and growth opportunities.
• Drive premium growth by implementing strategic plans and working collaboratively with agents.
• Act as the primary liaison between HOA/Porch and agents, providing exceptional service and support.
• Represent the HOA/Porch at local industry events, trade shows, and networking opportunities.
• Address and resolve complex challenges for agents by partnering with underwriting, marketing, and operations teams, ensuring a seamless experience and strong satisfaction levels.

Agency Relationship Manager

Account Executive

• Upsell additional services to existing customers.
• Re-activate previously canceled warranty accounts by addressing cancellation reasons and offering a more affordable warranty option.
• Re-engage previously interested customers or customers actively shopping for a warranty by presenting a more affordable warranty solution.
• Receive inbound calls, request the customer’s reference number, and upsell micro-warranty products.
• Manage and document the sales process in our CRM tool.
• Make outbound calls from our calling queue.
• Evaluate consumer’s financial needs and identify where our services can help.
• Use a script to help guide each call and sell our service.

Warranty Sales Representative

Customer Support

• Ensure RynohEscheat Pro clients are properly set up in Rynoh including bank accounts activated, holder(s) set up, Pro Letterhead uploaded, and imports, if needed
• Daily escheat due diligence requirements, including but not limited to creating and sending due diligence letters, responding to payee requests, updating Rynoh Escheat transactions with notes, and reaching out to clients for check reissues
• Quarterly compliance review and maintenance of escheat database
• Responsible for filing state NAUPA reports, as assigned
• General knowledge of escheat module, requirements, and ability to troubleshoot and correct any errors
• Successfully handle any duties as assigned by manager with little to no supervision
• Maintains an overall awareness of functions of RynohLive software to answer any questions or troubleshoot any problems for customers.

Client Support Specialist

Sales Development Rep

• Develop new business via mass communication such as email, SMS, and phone to introduce our SaaS solution within the target market
• Support sales team on outbound strategies and lead-generating efforts
• Manage data for prospective clients in our CRM, ensuring all communications are logged and information is accurate
• Build a strong pipeline of prospective customers by sourcing potential leads and passing off qualified opportunities to the sales team
• Implement creative ways to engage and build rapport to maintain your book of prospects.

Sales Development Representative

• Perform functional and user acceptance testing across multiple environments, including development, cycle, staging, and production
• Ensure system and product changes are implemented accurately and consistently across platforms, channels, and workflows
• Identify, document, and communicate system defects, compliance updates, and configuration issues to Leadership
• Provide end-user technical support through issue resolution, workflow guidance, and system assistance for internal and external users
• Support troubleshooting and resolution of system and product-related issues using ticketing or case management tools
• Support the full lifecycle of assigned products, from initial requirements through launch and post-release improvements
• Serve as a primary point of contact for product execution questions, dependencies, risks, and delivery challenges
• Partner with Systems, Operations, Compliance, and Product teams to support successful product launches and updates
• Help ensure systems, processes, documentation, and teams are fully prepared before changes go live
• Provide visibility into progress, risks, timelines, and key milestones to leadership and stakeholders
• Develop a strong understanding of how products and workflows operate today and identify opportunities to improve speed, quality, and efficiency
• Track timelines, dependencies, and deliverables to ensure work progresses as planned
• Collaborate closely with the Systems Support Manager to ensure alignment and successful execution across teams.

System Support Specialist

COP 4,167,000 - COP 4,400,000 per month

Email Marketing Manager

• Maintain and optimize the CRM system to ensure data accuracy and integrity.
• Manage contact segmentation, email lists, and automation workflows.
• Support campaign setup, tracking, and performance reporting.
• Administer authentication (SPF, DKIM, DMARC) and ensure deliverability best practices.
• Test and refine subject lines, personalization, and cadence strategies.
• Oversee the collection, cleansing, and organization of client and prospect data.
• Regularly audit CRM databases to remove duplicates, correct errors, and maintain compliance.
• Collaborate with sales and marketing to align database structure with campaign goals.
• Execute email cadence and automation strategies for client nurturing and engagement.
• Implement 1:1 authentication and beta testing of subject lines and timing strategies.
• Track open rates, click-through rates, conversions, and optimize for engagement.
• Develop and manage automated workflows that improve client experiences and internal efficiency.
• Monitor and refine the client journey to ensure timely communication and follow-up.
• Coordinate with cross-functional teams to align automation with business goals.
• Support marketing event logistics including communication, invites, and follow-up.
• Manage event-related CRM data and coordinate Zoom or virtual event setups.
• Compile prospect and attendee research to support outreach (e.g., ALTA new clients, events lists).
• Build and maintain marketing landing pages and web forms to capture leads and event registrations.
• Ensure smooth integration with CRM and analytics tools.
• Test and optimize forms for conversion and user experience.
• Collaborate with design teams to create branded email templates, graphics, and web assets.
• Ensure consistency with brand guidelines across all creative outputs.

Email Marketing Coordinator, CRM Admin

Financial Planning and Analysis

• Prepare federal and state corporate income tax returns, extensions, and estimated tax payments
• Calculate quarterly and annual income tax provisions under ASC 740
• Conduct tax research and respond to tax notices as needed
• Assist with financial reporting automation initiatives
• Support compliance and planning for state and local income taxes

Senior Accountant, Tax & Financial Reporting

• Proactively drive and close large revenue sales
• Manage and maintain a robust sales pipeline to meet quotas
• Source new sales opportunities through inbound and outbound activities
• Process marketing leads from various sources
• Conduct thorough needs analysis and research
• Identify key decision-makers within target accounts
• Maintain and expand a database of potential prospects
• Collaborate with channel partners and internal teams
• Deliver compelling online sales presentations
• Stay informed about industry trends and market opportunities

National Account Executive

Software Engineer

• Lead, mentor, and inspire engineering managers and engineers across multiple cross-functional teams to deliver high-quality software experiences for customers, inspectors, and partners
• Own the engineering strategy, technical direction, and execution roadmap for the Inspection business
• Partner closely with Product and cross-functional leadership to align roadmap decisions, delivery priorities, and resourcing with short and long-term business goals
• Provide technical leadership to build, scale, and evolve the Inspection platform, solving complex challenges across applications, services, and data workflows
• Drive high standards for architecture, code quality, reliability, security, observability, and performance
• Champion agentic AI development across the engineering organization
• Establish strong operating rhythms to improve predictability and execution excellence
• Attract, retain, and develop top engineering talent, including managers and senior individual contributors
• Lead through organizational change and improve engineering effectiveness through strong SDLC practices

Director, Engineering – Inspection

Technical Program Manager

• Lead strategic program planning for technical insurance initiatives, including timelines, milestones, dependencies, and success metrics
• Develop and maintain program roadmaps aligned with business strategy and insurance product goals
• Facilitate collaboration across engineering, product, design, underwriting, claims, and support teams to ensure alignment on objectives and deliverables
• Apply strong technical judgment to guide architecture discussions, technical decision‑making, and complex problem‑solving
• Identify program risks and dependencies early and implement mitigation and corrective action plans
• Serve as the primary point of contact for program status, updates, escalations, and change management
• Drive transparency and accountability across all workstreams through regular reporting and leadership updates
• Partner with engineering leaders to scope work, define dependencies, and manage resource allocation
• Ensure program deliverables meet business, technical, regulatory, and compliance standards
• Oversee testing, validation, documentation, and release readiness activities
• Understand system architecture and data flows to anticipate and resolve integration challenges
• Apply home insurance domain knowledge, including policy administration systems and regulatory requirements, to guide program decisions
• Monitor KPIs and program metrics, conduct post‑mortems, and drive continuous improvement initiatives.

Senior Technical Program Manager

Accountant

• Perform professional accounting activities related to general accounting independently
• Reconcile assigned balance sheet accounts and research and resolve discrepancies in a timely manner
• Prepare and process accounting journal entries within established deadlines
• Prepare flux analysis and commentary for income statement and balance sheet accounts
• Prepare monthly and quarterly journal entries, account reconciliations, and financial data
• Assist with monthly and quarterly financial reporting activities
• Partner with internal teams to maintain accounting processes and internal controls
• Support management with ad hoc accounting and reporting requests
• Participate in annual, quarterly, and monthly SOX and internal audit processes
• Ensure compliance with internal policies, relevant regulations, and accounting principles

Executive Assistant

• Fielding incoming calls, texts, and emails
• Answering client questions and providing price quotes
• Selling customers on home inspection bookings
• Scheduling home inspection appointments
• Responding to general office correspondences
• Providing great customer experience