Project Manager

• Lead end-to-end delivery of a single project from concept through implementation and post-project assessment
• Own project outcomes, ensuring delivery within established timelines, scope, and budget
• Develop and maintain comprehensive project plans, including schedules, milestones, deliverables, and resource allocations
• Ensure adequate team resourcing and capacity planning to support project execution
• Partner with cross-functional teams to assign tasks, drive execution, and ensure alignment on project goals and priorities
• Build and maintain strong relationships with internal stakeholders, technology teams, compliance partners, and external vendors
• Monitor, track, and report project progress through established management information systems
• Create and deliver status reports, presentations, and executive updates as needed
• Communicate project expectations, updates, risks, and dependencies clearly and proactively to stakeholders and team members
• Track milestones, deliverables, and action items to ensure timely completion
• Identify, document, escalate, and support mitigation of project risks and issues, ensuring alignment with AML regulatory requirements where applicable

Risk

• responsible for the establishment and oversight of risk strategies and program execution
• may manage manager(s) and serves as a senior risk advocate for the risk management program
• establishes line of business risk management strategies and programs, maintains and enhances existing programs
• oversees timely and proper execution of the risk management program within and/or across the lines of business
• provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit)
• monitors changes in internal and external factors and identifies emerging risks
• manages and engages employees and develops internal capabilities

LOB Risk Manager II

Data Engineer

• Designs, develops and optimizes highly complex, specialized data warehouses
• Analyzes business intelligence data and makes recommendations for growth and integration
• Works with IT and business customers to develop requirements for data warehouse architecture
• Provides support and guidance to ensure architecture aligns with BI application needs
• Leads and consults on implementation of data warehouses and ensures data integrity

Senior Data Architect – Retail Architecture

SDET

• Provide detailed technical design and development of software solutions using existing and emerging technology platforms.
• Propose & design software solutions to address complex business needs.
• Write code, test, and deploy software.
• Prepare technical and procedural documentation required for software.
• Maintain and debug software.

Senior Software Engineer / Senior SDET

Account Manager

• Support Treasury Management Sales Officers
• Data Analytics
• Support pricing of new sales opportunities
• Assist Treasury Management Officer with client presentations
• Client-facing role with presentations and reviews
• Provide sales/service support to select clients in the absence of Treasury Management Officer
• Responsible for thought leadership development, identifying client/industry trends and opportunities to deepen customer relationships
• Analyze, assess and document client requirements
• Support processes outlined in the contract and independently resolve challenges regarding implementation and production issues

Account Manager I – Treasury Management

Financial Planning and Analysis

• Aligns business strategy with software solutions
• Proposes, designs & codes software solutions to address complex business needs
• Oversees technical and procedural documentation required
• Leads complex problem solving
• Provides technical guidance and support to colleagues and solution development
• Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Principal Software Engineer – Finance Technology

• Creates and leads the technical design and development of software solutions
• Proposes & designs software solutions to address complex business needs
• Prepares technical and procedural documentation required
• Facilitates complex problem resolution
• Provides technical guidance and support to colleagues
• Reviews coding, testing, and documentation of software
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities

Lead Software Engineer – Finance Technology, ETL, Informatica, SQL

Consultant

• Develop dynamic financial models to evaluate business cases, product initiatives, and portfolio strategies.
• Measure performance against approved business cases and track returns on investment.
• Perform proactive, value based analysis to identify risks and opportunities, and provide actionable recommendations and alternative solutions.
• Synthesize complex financial and analytical findings into clear insights and present observations, recommendations, and impacts to leadership.
• Leverage Tableau and other analytical tools to translate data into concise, actionable visualizations.
• Gain exposure to multiple areas within Consumer Credit Card finance while collaborating closely with cross functional partners and teammates.

Senior Business Analytics Consultant

Full-stack Engineer

• Design, build, and maintain Workday integrations (EIB, Studio, Core Connectors) and associated ETL pipelines to move data between Workday, payroll systems, and vendor apps.
• Act as Application Team Lead: Must demonstrate ownership of governance and controls for assigned applications.
• Author and maintain JCL to schedule and run jobs on the mainframe; monitor execution, handle failures, and optimize performance.
• Implement secure file transmissions (SFTP/HTTPS/AS2), data validations, and reconciliation; manage schemas, mappings, and transformations.
• Use tools like Dynatrace and BigPanda to detect anomalies, reduce MTTR, and drive incident prevention through observability and automation.
• Partner with PNC Enterprise security and access management teams to ensure data security and privacy controls for all assigned applications.
• Work in Agile (Scrum/Kanban), manage work in Jira, and coordinate incident/change management in ServiceNow.
• Troubleshoot complex production issues, conduct root-cause analysis, mentor peers, and contribute to engineering standards.
• Work closely with technology teams, vendors, and business partners to prioritize, plan, and deliver integrations and enhancements.

Software Engineer Sr – Workday Integration

Product Manager

• Establishes the long-term vision, strategic direction, and roadmap for containerized infrastructure and Kubernetes services.
• Responsible for overseeing the product development process, collaborating with engineering to convert market requirements into technical specifications for container runtime, security, and orchestration.
• Represents customers, studies industry trends, and informs product development and adoption.
• Oversees product metrics to enhance the performance, usability, and reliability of containerized workloads across various environments.
• Develop and set standards for container orchestration systems such as Kubernetes.
• Apply container security, scan images, secure runtime, enforce policies, and meet enterprise standards.
• Enhance cluster efficiency and resource management, minimize on-prem / cloud expenses and strengthen system performance and reliability in accordance with SLOs/SLAs.

Product Owner Expert – Kubernetes, CaaS Platform

Infrastructure Engineer

• Develop, test, and deploy software application packages for RedHat Linux servers, ensuring compatibility and security.
• Create, maintain, and optimize RPM packages to streamline application installation and updates.
• Author and maintain advanced bash scripts for automation, monitoring, and system management tasks.
• Design and implement infrastructure automation using Ansible, including playbooks, roles, and modules.
• Develop Python scripts and utilities for system integration, automation, and operational support.
• Utilize Ansible Automation Platform (AAP), AWX, and related tools to orchestrate complex automation workflows.
• Collaborate with teams using ServiceNow for change management, Bitbucket and GitHub for source control, and Jenkins for CI/CD pipelines.
• Troubleshoot and resolve issues related to Linux servers, application packaging, and automation workflows.
• Document procedures, standards, and best practices for package creation, deployment, and automation.
• Stay current with industry trends, emerging technologies, and security best practices relevant to Linux infrastructure and automation.

Senior Infrastructure Engineer – Packaging Services Team

• Design, implement, and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for inbound/outbound calls, email, and SMS.
• Perform full platform administration, including users, campaigns, scripts, prompts, and permissions.
• Develop and maintain custom integrations with internal systems and third-party applications using Genesys Cloud APIs (RESTful), webhooks, and secure connectivity protocols such as OAuth.
• Configure and optimize data actions, reporting, and contact center features to support business teams.
• Create and update campaigns and contact lists for outbound operations.
• Contribute to Agile ceremonies (sprint planning, code reviews, retrospectives) and maintain documentation for workflows, integration patterns, and deployment processes.
• Troubleshoot complex issues across voice technology, routing logic, and integration points.

Lead Software Engineer – Genesys Cloud, IVR

Call Center Representative

Lead Software Engineer – Genesys Cloud, Contact Center, IVR

• Provide expertise on platform engineering
• Oversee the team’s efforts and meet customer needs
• Design, build and maintain technology solutions
• Develop software components and hardware for complex projects
• Communicate with customers and integrate their needs with development

Senior Infrastructure Engineer – RACF, Mainframe

• Provide technical design and hands-on development of software solutions using modern and emerging technology platforms
• Propose, architect, and design software solutions for complex business challenges
• Write high-quality code, perform thorough testing, and own deployment activities
• Maintain, troubleshoot, and debug existing software systems
• Develop and maintain technical and procedural documentation
• Experience leading and/or contribute to major and minor project initiatives
• Mentor junior and mid-level engineers, fostering growth and best practices is a plus
• Work closely with business analysts, product owners, and cross-functional teams to understand requirements, drive clarity, and deliver value