Ping Identity

Sales Development Rep

• Lead the SDR Team (~10 SDRs) to achieve targets, collaborating with assigned Account Executives.
• Mentor and develop the SDR team on an individual level to foster the growth of sales professionals.
• Develop SDR best practices, refine pitches, and enhance objection handling strategies.
• Exceed monthly SDR team goals, focusing on Meetings, Opportunities, and Pipeline.
• Contribute to the hiring, training, motivation, and coaching of SDRs to elevate them into successful sales professionals.
• Monitor and refine sales lead processes and metrics for continuous improvement.
• Utilize Salesforce and other sales tools effectively.
• Track and analyze the SDR team's activity and results to enhance productivity and effectiveness.
• Collaborate as a strategic partner across the organization, with a focus on Marketing and Sales departments.

Sales Development Manager

• Produce qualified meetings for Sales that convert into pipeline opportunities
• Achieve key metrics for sales growth on a monthly and quarterly basis
• Know what it takes to meet or exceed your goals and maintain the momentum to do so
• Identify prospective companies as potential customers based on assigned territory or vertical
• Perform research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
• Navigate through an organization to get what you need
• Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
• Leverage any opportunity you can to learn the market and the business
• Work with mentors to set goals for yourself
• Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

Senior Sales Development Representative

Support Engineer

• Manage and complete support cases and service requests for customers
• Monitor and Administer PingDS, PingAM, and PingIDM in a DevOps environment
• Provide communication with and between customers and other supporting teams across the organization
• Update processes, documentation, and knowledge base as changes are made or discovered
• Assist in coordinating and diagnosing issues with third-party tools used in customer environments
• Initiate and participate in incidents and root cause analyses as a product SME

Senior Technical Support Engineer – Government

• Produce qualified meetings for Sales that convert into pipeline opportunities
• Achieve key metrics for sales growth on a monthly and quarterly basis
• Know what it takes to meet or exceed your goals and maintain the momentum to do so
• Identify prospective companies as potential customers
• Perform research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
• Navigate through an organization to get what you need
• Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
• Leverage any opportunity you can to learn about the market and the business
• Work with mentors to set goals for yourself
• Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

Sales Development Manager

Senior Sales Development Representative

Senior Technical Support Engineer – Government

Sales Development Representative, German Speaking