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Senior Product Manager
Ping IdentityProduct Manager driving Access Management features for Ping Identity's cloud solutions. Collaborating with sales and engineering to shape product strategy.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Maintain and own the multi-quarter product roadmap, backlog, and quarterly feature delivery, and influence and implement the Access management product strategy for Ping Advanced Identity Cloud (dedicated-tenant SaaS) and Ping Access management (on-premises software)
- Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross-functional communication.
- Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements, uncover pain points and unmet needs, and act as technical expert on customer use cases.
- Provide detailed input into the product planning process and priority of features for communication to engineering.
- Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high-quality and polished features that meet customer and market needs.
- Perform market analysis, identifying industry trends, strategic needs, and competitive pressures to inform product direction.
- Become a subject matter expert on Access Management and the PingAM product, helping to grow the product.
Requirements
What you’ll need- Experience in cloud computing in a product management or engineering role.
- Knowledge of identity and access management, authorization and identity use cases, standards and technology.
- Champion for customers providing a strong voice into the organization and engineering to help shape the roadmap to meet customer requirements and market expectation.
- Proven ability to define product strategy and translate it into a roadmap that balances customer needs, market opportunity, and technical investment.
- Proven ability to lead high-priority customer escalations, align engineering, support, and GTM stakeholders, and turn urgent issues into clear decisions, accountable action plans, and durable product improvements.
- Deep knowledge of modern access management, including authentication, authorization, SSO, federation, policy enforcement, and risk-based access controls.
- Credibility engaging customers, analysts, executives, and technical practitioners in discussing product capabilities and market relevance to end-users.
- The ability to gather and prioritize market data to maintain a product roadmap.
- Able to synthesize technical information into crisp recommendations and present and defend recommendations to a variety of audiences.
- Strong project/program management leadership including scope, schedule, budget, quality, communications.
- Able to create effective relationships, influence and collaborate internally and externally at all organizational levels.
- Proven strength solving technical problems by driving cross-team collaboration, ownership, and accountability.
- High-agency and extreme ownership: You consistently take initiative, drive progress without waiting for direction, and assume accountability for outcomes
- Process-focused mindset: you bring clarity and consistency to how work gets done.
- You establish clear, repeatable processes that align teams and ensure predictable delivery.
Benefits
Comp & perks- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product Roadmap ManagementMarket AnalysisTechnical Requirements DevelopmentFeature PrioritizationAccess Management StandardsAuthentication And AuthorizationSingle Sign-On (SSO)FederationRisk-Based Access ControlsAI Tools Utilization
Soft Skills
Customer AdvocacyCross-Functional CollaborationInfluencing SkillsCommunication SkillsOwnership And Accountability