Phreesia

Associate

• Own and execute patient engagement campaigns from kickoff through launch and measurement, managing day-to-day coordination, campaign setup, quality control, and reporting with confidence.
• Build strong relationships with clients and internal partners by serving as the day-to-day contact for owned campaigns, thoughtfully responding to client needs and questions, collaborating cross-functionally, and supporting the onboarding and development of Associates and new team members.
• Contribute to team and campaign success by identifying process improvements, sharing optimization recommendations, and providing informed perspectives on campaign strategy and executional approaches.
• Support the growth of junior team members and new hires by reinforcing foundational campaign processes and Client Solutions best practices while helping foster a collaborative, supportive team culture that reflects Phreesia’s Mission and Values.

Senior Associate, Client Solutions – Network Solutions

Product Manager

• Own the product vision.
• Define and own the long-term product strategy and roadmap for PhreesiaOnCall.
• Develop a vision for increasing provider engagement, retention, and monthly active users.
• Identify opportunities to expand product value beyond traditional on-call workflows.
• Conduct market analysis, customer discovery, and competitive research to inform product strategy.
• Build new products and monetization opportunities.
• Lead development of provider-targeted advertising and network-based products.
• Define monetization strategies that create value for physicians, life sciences organizations, and healthcare stakeholders.
• Build business cases, validate market opportunities, and launch new revenue-generating capabilities.
• Partner with Commercial teams to develop go-to-market plans and success metrics.
• Guide cross-functional teams through discovery, development, launch, and ongoing optimization.
• Define product requirements, prioritize investments, and manage roadmap execution.
• Partner with Engineering and Design teams to deliver high-impact features.
• Establish success metrics and continuously optimize product performance.
• Serve as the primary product leader for provider engagement initiatives.
• Collaborate across Product, Engineering, Commercial, Marketing, Operations, Data Science, Clinical, and Executive Leadership teams.
• Present product strategy, roadmap updates, and business results to senior stakeholders.
• Measure adoption, engagement, retention, and monetization performance.
• Develop frameworks for evaluating product investments and growth opportunities.
• Leverage qualitative and quantitative insights to inform product decisions.

Senior Product Manager

Director

• Business outcomes: Revenue, pipeline health, customer outcomes, and the commercial trajectory through year two and beyond.
• Positioning and marketing: Category narrative, messaging, target segmentation, sales collateral, pitch materials, and customer-facing content.
• Pricing and packaging: Pilot pricing, scale pricing, and the model that gets locked once pilot data comes in.
• Product partnership: Voice of the customer back to the product team, shaping the roadmap for the next 12–24 months.
• First deals: Personally lead the first three or more pilots.
• Cross-functional alignment: Work with Product, Legal, Insights & Analytics, Marketing, and Commercial.

Director, Market Development

Marketing

• Build and lead a client marketing program focused on retention, expansion, and advocacy across the PNS client base.
• Own the Client Advisory Board (CAB) program: charter, recruitment, agenda, and follow-through on insights.
• Partner with Enablement and Marketing to develop case studies, testimonials, and outcomes content for PatientConnect, PSE, MediFind, and new offerings.
• Build lifecycle campaigns from onboarding through renewal and expansion, in partnership with Client Experience and Client Solutions.
• Develop and execute joint marketing programs with strategic partners.
• Produce co-branded content, webinars, and events that create mutual lead generation and visibility.
• Lead marketing strategy and execution for key industry conferences and proprietary client events.
• Design and run a client experiences program: hosted dinners, intimate gatherings, sports and cultural events.
• Own the gifting program: thoughtful, well-timed, on-brand, never generic.

Director, Client & Partner Marketing

Security Operations

• Own enterprise-wide security incident response —ensure the team can detect, triage, contain, eradicate, and recover from incidents across cloud, on-prem, SaaS, and endpoint environments with speed and precision.
• Maintain and continuously improve the incident response plan, playbooks, escalation procedures, and communication templates, ensuring they are tested, current, and aligned to NIST CSF 2.0.
• Serve as incident commander or executive sponsor for high-severity incidents; make real-time decisions on containment and remediation under pressure.
• Drive post-incident reviews that produce actionable findings, root-cause analysis, and measurable improvements—not just documentation.
• Coordinate threat response across US and India teams, ensuring consistent coverage, quality, and process regardless of geography.
• Partner with Legal & Privacy throughout the incident response lifecycle—ensuring timely notification assessments, evidence preservation, regulatory reporting obligations, and litigation hold requirements are met in coordination with response activities.
• Own the security and IT tooling portfolio across the company: endpoint management (MDM, EDR), identity infrastructure, SIEM/SOAR, network security, vulnerability scanning, email security, cloud security posture management, and related platforms.
• Build and maintain operational metrics and dashboards that provide the CISO and leadership with clear visibility into incident trends, MTTD/MTTR, tool health, SLA performance, and infrastructure posture.

Director, Security Operations – Infrastructure

Sales Operations Manager

• Empower client-facing teams with the tools, training, and insights they need to create meaningful impact.
• Lead the development, coordination, and rollout of enablement programs for new products and strategic initiatives.
• Create, refine, and manage sales playbooks, presentations, SOPs, job aids, Confluence resources, and other collateral that support client-facing teams.
• Design and coordinate foundational training, ongoing upskilling initiatives, and certification programs.
• Identify and surface the right tools, resources, and collateral at the right time.
• Conduct market research, gather stakeholder and customer feedback, and regularly observe team interactions to understand challenges, opportunities, and emerging needs.
• Contribute to the Sales Enablement roadmap, evaluate program effectiveness, and implement initiatives that increase productivity, efficiency, and overall effectiveness.

Senior Associate, Client Solutions – Network Solutions

Senior Product Manager

Senior Product Manager

Director, Market Development

Director, Client & Partner Marketing

Director, Security Operations – Infrastructure

Sales Enablement Manager