Phreesia

Sales Operations Manager

• Empower client-facing teams with the tools, training, and insights they need to create meaningful impact.
• Lead the development, coordination, and rollout of enablement programs for new products and strategic initiatives.
• Create, refine, and manage sales playbooks, presentations, SOPs, job aids, Confluence resources, and other collateral that support client-facing teams.
• Design and coordinate foundational training, ongoing upskilling initiatives, and certification programs.
• Identify and surface the right tools, resources, and collateral at the right time.
• Conduct market research, gather stakeholder and customer feedback, and regularly observe team interactions to understand challenges, opportunities, and emerging needs.
• Contribute to the Sales Enablement roadmap, evaluate program effectiveness, and implement initiatives that increase productivity, efficiency, and overall effectiveness.

Sales Enablement Manager

Customer Success Manager

• Generate new business with media/advertising buying agencies/AORs/Life Science companies for appropriate brands that have patient and/or HCP-facing strategic imperatives
• Leverage your confidence, strong organizational and time management skills to foster healthy relationships with all levels of customers (virtually and in-person) that allow you to share our capabilities through presentations and listen for brand leads
• Manage client relationships through organizational changes and follow pharmaceutical industry trends, new product launches, and client-specific news daily
• Work with a great deal of independence to prepare/present advertising/campaign capabilities presentations and product demonstrations with the goal of increasing opportunities and hit sales goals
• Develop strategic and creative account plans for managing digital advertising agencies/life science companies and their respective brand opportunities, complete advertising media agency RFP templates and ensure that Phreesia is included in such proposals
• Collaborate across Network Solutions teams and mentor junior team member to drive strategic initiatives.

Sales Enablement Manager

Client Experience Manager