Customer Support

• Provide exemplary customer service to candidates, testing centers, and stakeholders via email, chat, and phone
• Oversee secure and fair conduct of certification exams at testing centers or online platforms; enforce exam rules and handle technical/procedural issues
• Execute administrative tasks related to exam registrations, scheduling, and result processing
• Maintain accurate and up-to-date records in systems ensuring compliance with procedures and standards
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency
• Work effectively in a team environment and carry out reasonably allocated duties aligned with company values
• Ensure flexibility to serve PeopleCert’s multinational presence and global operations across multiple time zones

Online Exams and Customer Experience Assistant, Spanish Speaking

Customer Service Representative, Dutch Speaking

Dutch Speaking Customer Service Representative

Customer Support Consultant

Customer Service Representative, Danish speaking

Danish Speaking Customer Service Representative