Operations Coordinator
PeopleCert
Associate, Office Administrator
PeopleCert
full-time
Posted on:
Origin: • 🇬🇷 Greece
Visit company websiteJob Level
JuniorMid-Level
About the role
- Ensure smooth operation of High Stakes Test Centers (HSTCs)
- Maintain accurate and up-to-date records for all HSTCs within PeopleCert’s systems
- Act as point of contact for onboarding-related queries and provide guidance to stakeholders
- Oversee readiness phase for onboarding new partners and manage their setup process
- Supervise installation and configuration of PeopleCert’s Test Management and Monitoring tools
- Coordinate with internal teams to facilitate and complete demonstration exams during readiness
- Track completion of mandatory HSTC training through the PeopleCert platform and engage partners for compliance
- Request, review, and approve required documentation submitted by HSTCs to meet organizational standards
Requirements
- Bachelor’s degree in business administration, operations management, or a related field preferred
- 1-3 previous working experience in a multi-cultured environment
- Availability to work on a standard night shift schedule (23:00 - 07:00)
- Excellent attention to detail
- Excellent command of the English Language (Level C2); extra languages desired
- Advanced computer literacy (ECDL Advance level certification desirable)
- Clear and effective communication skills, both written and verbal
- Strong organisational and time-management skills
- Ability to work under pressure and meet tight deadlines
- Experience in liaising with multiple teams and departments
- Strong focus on compliance with relevant regulations, company policies, and industry standards
- For SELT duties: background checks required (basic/enhanced DBS for UK, Right to Work checks, BPSS/CTC, financial background check, employment references) or equivalent checks when outside the UK
- If speaking to SELT candidates: appropriate English language skills and, where outside the UK, the official language of the relevant country
