PeopleCert

Senior Business Development Manager, ITIL

PeopleCert

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Senior

About the role

  • Oversee all activities within India to expand the India market
  • Connect with corporates, government entities and professional organizations to grow awareness and market size of PeopleCert products
  • Work closely with PeopleCert partner organizations in India to help them sell ITIL products
  • Forge and nurture relationships with senior decision-makers to promote ITIL products
  • Mentor and guide a commercial and events team to achieve defined goals and objectives
  • Build and manage a strong pipeline of leads and key accounts
  • Maintain and achieve maximum B2B market penetration of ITIL products through a target-driven sales strategy
  • Coordinate activities in tandem with the company's operations base and respect local market conditions and culture
  • Plan and organise personal sales strategy to maximise Return on Time Investment for the territory/segment
  • Monitor progress against daily/weekly/monthly targets and report to Headquarters
  • Facilitate and expedite resolution of customer problems and complaints, working closely with support teams
  • Participate in trade shows, language education events and strategic forums across the region
  • Collaborate cross-functionally with global product and marketing teams to drive local adaptation and growth

Requirements

  • Post-graduate degree in IT required (preferably an MBA)
  • Over 8-10 years' experience in driving new business development at corporate level
  • Awareness of ITIL® desirable but not mandatory
  • Self-starter with an entrepreneurial bent of mind; ability to work across different cultures
  • Sound understanding of channel development, strategic selling principles, partnership strategy and consultative selling
  • Superb relationship, communication, and negotiation skills with senior stakeholders
  • Exposure to the Education market, Consulting or Examination/Certification sectors considered an asset
  • Preference for candidates from IT Consulting and/or Technology backgrounds
  • Advanced written and spoken English (C2 level certification desired; LANGUAGECERT C2 LTE or C2 IESOL a plus)
  • Advanced computer literacy required (ECDL Advance desirable)
  • Experience in Microsoft Dynamics CRM or similar software considered an asset
  • If engaged on the SELT service, must undergo background checks and be appropriately skilled in English for local SELT services