Penumbra, Inc.

Marketing

• Support the EMEA Markting Manager team by bridging between team members and providing structured assistance
• Assist with marketing projects, including preparation of marketing materials, project management, campaigns, market research, and competitor analysis
• Support event preparation and execution, including administrative tasks and managing materials
• Assist in clinical marketing topics, including updates, slide overviews (drafts, research), and information sharing
• Research, review, and summarize relevant publications
• Collaborate with US teams and gain exposure to US market activities
• Traveling up to 30% during peak periods for events and on-site support
• Gradually take ownership of projects and topics as experience grows

Associate EMEA Marketing Manager

Product Marketing

• Develop and execute local marketing strategies and campaigns to drive product adoption and support launches in alignment with EMEA Neurovascular Marketing
• Take a strategic and hands-on role in field activities, aligning local and regional priorities
• Support product lifecycle management, including pricing and revenue goals
• Conduct market research and competitor analysis to inform strategies and identify opportunities
• Build and maintain trusted relationships with KOLs, hospital stakeholders, and external partners
• Adapt messaging and marketing materials to meet local market needs and support sales teams with tools and training
• Monitor product and launch performance, provide insights, and report progress
• Coordinate with vendors, agencies, and internal teams to ensure brand consistency and regulatory compliance

Neurovascular Product Marketing Manager – UK, Benelux & Nordics

Financial Planning and Analysis

• Support the credit collection process, building strong relationships with customers via email and phone.
• Take ownership of reporting and accounting processes, including postings, cash application, and bank reconciliations.
• Collaborate closely with the Customer Service team and other stakeholders to ensure smooth operations.
• Assist in continuous improvement initiatives and support the Shared Service Center business model.
• Prioritize tasks effectively and contribute to achieving key performance indicators (KPIs).
• Support standard operations and projects, communicating with stakeholders at various levels.

Working Student, Finance

Manager

• Develop and strengthen distributor partnerships to drive territory growth, market expansion, and revenue targets.
• Own territory strategy, including account segmentation, prioritization, business planning, and identification of new opportunities.
• Maintain strong field presence and regular communication, building trusted relationships with distributors and physicians.
• Conduct business reviews, track performance, and implement growth initiatives.
• Collaborate with Marketing and Medical Education to deliver training, commercial initiatives, and market development activities.
• Gather market insights, customer feedback, and competitor intelligence to inform strategic decisions.
• Manage forecasting, reporting, CRM, tender and pricing processes, and ensure operational excellence (shipments, AR, internal coordination).
• Build relationships with key opinion leaders and represent the company at industry events while ensuring compliance with quality standards.

Senior Area Manager, CEE & Balkans

Human Resources

• Provide excellent customer service to employees, responding to inquiries and requests in a timely and professional manner.
• Respond, update and close employee inquiries (through an employee inquiry ticket system) or assign to subject matter experts
• May conduct new employee orientation presentations to onboard new employees, ensuring the completion and accuracy of new hire documents including I-9s.
• Process and maintain all documentation required for new employees and provide assistance with benefits enrollment, timekeeping, and company policies.
• Ensure accuracy and completeness of employee records by regularly maintaining and filing confidential employee files.
• May coordinate the credentialing process which includes maintenance of agency accounts (access, documents and billing), employee requirements (applications, medical documents, drug tests, immunizations, background checks and training), general liability insurance, and workers’ compensation certificates
• Create and update Standard Operating Procedures (SOPs), HR guides and presentation content.
• Respond to ad hoc information requests and prepare reports in support of HR and other departments.
• Participate in special HR projects, as needed.
• Support HR records management and audit requests.
• May be responsible for maintaining the HR information on the Company’s intranet and/or SharePoint sites.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned.

Senior Human Resources Coordinator

Sales Operations Manager

• Partner with colleagues in Sales, Marketing, Customer Success, and other functions to facilitate region-specific analytics and insights.
• Contribute to developing and sharing sales analytics to accelerate revenue recognition in support of corporate goals.
• Ensure data accuracy in sales reporting system and act as a contact for sales dashboards. Assist with implementation of continuous system improvements through working with IT and sales management.
• Participate in delivering training to increase sales report adoption among field sales, sales managers, and senior executive team.
• Support the development of annual compensation, quota, and commissions plans.
• Analyze the effectiveness of various promotional activities and provide recommendations for improvement.
• Facilitate coordinating group efforts with Customer Service, Supply Chain, Legal, IT, and Contracts & Pricing to enable field sales team to minimize administrative efforts.
• Identify and implement opportunities for continued improvement of business processes and systems.
• Work with Sales Operations team members to improve global sales data reporting.
• Facilitate Sales Operations team project management.
• Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Perform other work-related duties as assigned

Global Sales Operations Analyst

Customer Support

• Manage end-to-end customer service activities for the DACH market, covering the full order lifecycle including order processing, changes, returns, complaints, and credit notes, in line with company policies.
• Serve as the primary point of contact for customers within the DACH region, providing accurate order, shipping, and status information.
• Coordinate with internal teams to resolve order- and service-related issues efficiently and ensure timely execution of orders.
• Monitor orders, reports, and KPIs to identify issues, resolve errors, and drive timely completion and corrective actions.
• Process standard order-to-cash transactions in SAP ERP according to operational and quality guidelines.
• Contribute to continuous improvement initiatives within the Customer Service team.
• Support team effectiveness by assisting with onboarding and knowledge sharing.

Customer Service Representative, DACH Market

• Manage end-to-end customer service activities for the UK and Ireland market, covering the full order lifecycle including order processing, changes, returns, complaints, and credit notes, in line with company policies.
• Serve as the primary point of contact for UK and Ireland customers, providing accurate order, shipping, and status information.
• Coordinate with internal teams to resolve order- and service-related issues efficiently and ensure timely execution of orders.
• Monitor orders, reports, and KPIs to identify issues, resolve errors, and drive timely completion and corrective actions.
• Process standard order-to-cash transactions in SAP ERP according to operational and quality guidelines.
• Contribute to continuous improvement initiatives within the Customer Service team.
• Support team effectiveness by assisting with onboarding and knowledge sharing.

Customer Service Representative – UK and Ireland Market

Account Manager

• Responsible for increasing sales of neurovascular products and customer satisfaction within assigned territory.
• Work with the Vice President of Sales and Regional Sales Manager on a daily basis to ensure superior customer service and product use.
• Develop relationships with existing hospitals, labs, and customers.
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers.
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels.
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends.
• Increase account penetration with orders for new and existing line of products and services.
• Commit to travel as necessary for position and product line support.

Neurovascular Territory Manager

Medical writer

• Create high quality scientific communications content to support internal and external data dissemination projects*
• Play a key role in ensuring scientific communication deliverables are completed in a timely manner with stakeholder satisfaction*
• Meet project milestones and escalate challenges as needed to ensure projects remain on track*
• Critically evaluate data and translate information into succinct, scientific summaries*
• Works cross-functionally with the broader clinical, marketing, and creative teams to ensure data dissemination goals and deadlines are met efficiently and effectively
• Work with clinical study management and stats to create timelines for completing data dissemination plans related to clinical studies*
• Prepare regular project status updates to management*
• Prepare and/or edit manuscripts for submission to peer-reviewed journals and publication*
• Prepare abstracts and presentations for submission and presentation at scientific conferences*
• Conduct literature searches for devices and relevant disease states*
• Keep current with literature for relevant disease states and supports maintenance of the clinical literature library*
• Play critical role in supporting and developing scientific communication data dissemination strategy (ex. Journal identification, conference impact, potential sub- analysis, etc.)
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. *
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. *
• Ensure other members of the department follow the QMS, regulations, standards, and procedures. *
• Perform other work-related duties as assigned.