Penumbra, Inc.

Customer Support

• Lead and coordinate the daily operational activities of your team, ensuring expected performance levels are consistently met
• Foster a culture of operational excellence — optimizing workflows, balancing workloads, and ensuring adherence to procedures
• Provide hands-on support and guidance, acting as a subject matter expert and trusted advisor to the team
• Be fully operational yourself — capable of taking over tasks and ensuring business continuity when needed
• Coach, motivate, and develop team members to achieve their full potential and deliver outstanding service
• Collaborate with internal stakeholders (Sales, Supply Chain, Finance, etc.) to ensure efficient order-to-cash (OTC) processes and smooth communication
• Identify and drive process improvements to increase efficiency and service quality
• Manage escalations within your operational scope, resolving issues quickly

Customer Service Supervisor

Accounts Payable

• Manage invoice processing, payments, and reconciliations, ensuring everything is accurate and on time.
• Be the go-to person for vendor and stakeholder questions or escalations, resolving issues quickly and professionally.
• Keep vendor data accurate and up to date, and ensure compliance with audit and control standards.
• Support month-end closing and reporting activities.
• Suggest improvements and help make AP processes more efficient, including supporting new tools or automation initiatives.
• Mentor and support junior AP colleagues, sharing knowledge and best practices.

Senior Accounts Payable Specialist – f/m/d

Account Manager

• Manage and grow customer relationships in the field of peripheral vascular interventions, with a focus on delivering clinical value and long-term partnership.
• Identify new business opportunities and execute territory growth strategies across hospitals and clinics.
• Support physicians during PV procedures by providing in-depth product knowledge and guidance in the operating room.
• Deliver hands-on product training and education to ensure safe and effective use.
• Serve as the key contact for all PV-related inquiries, maintaining a high level of responsiveness and service.
• Monitor customer stock levels and coordinate with internal teams to ensure timely product availability.
• Document territory activities and progress in the CRM system, and provide regular performance updates.
• Attend industry events, workshops, and customer meetings relevant to the peripheral vascular space.

Territory Manager, Peripheral – West Poland

Manager

•Partner effectively across the business (Market Access Managers, Product Marketing, Therapy Development, Strategic Accounts, Medical Education, Reimbursement, Corporate Strategy, Sales Leadership and field Clinical Specialist teams) to drive strategies and adapt/localize health economic models, value analysis, and clinical evidence to address hospital systems’ specific health economics and care pathways (including outcomes research).
•Proactively monitor the external environment, customers, and competitors to identify opportunities for expanding market access and regularly measure success of implementation through analysis and tracking of goals, accomplishments, and business impact.
•Assist in developing strategies, roadmap, and vision for appropriate engagement with hospital executives and administrators, establishing constructive relationships and long-term plans for partnering with Penumbra.
•Understand, advance, and support Company policies and priorities, including healthcare compliance principles and the Company’s Compliance Program; ensure employees reporting to this role follow these policies.
•Represent Penumbra externally and adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
•Understand relevant security, privacy and compliance principles and ensure department adherence to applicable regulations, standards, and procedures.
•Perform other work-related duties as assigned

Manager, Hospital Engagement

Accountant

• General Summary Reporting to the Accounting Manager, the Senior Accountant - T is responsible for portions of the monthly general ledger close, balance sheet and income statement analysis. This role requires working from the Alameda office. We anticipate this role will last approximately 8 weeks.
• Specific Duties and Responsibilities
• Prepare General Ledger entries and reconciliations of accounts for monthly close.
• Assist with SOX control monitoring and adherence.
• Provide support during external financial audits and help manage audit coordination.
• Perform monthly account reconciliations.
• Prepare monthly financial statements and variance analysis for management review.
• Review staff accountant journal entries and account reconciliations as needed.
• Assist with special projects assigned by management.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned.
• Indicate that an essential function of the role
•
• Required Qualifications
• Minimum education and experience:
• Bachelor''s degree in accounting, finance or similar, with 5+ years of relevant experience or an equivalent combination of education and experience
• Experience working in SAP or another large ERP system
• Knowledge of generally accepted accounting practices and principles

• Preferred Qualifications:
• CPA
• Experience working in a publicly traded company
• Knowledge of auditing practices and principles
• Experience in medical device or a related industry is a plus

• Working Conditions
• General office environment
• Requires some lifting and moving of up to 25 pounds
• Must be able to remain stationary and use a computer to read, prepare emails, and produce documents and spreadsheets for an extensive period each day
• Must be able to move between buildings and floors within the office and access file cabinets or supplies, as needed
• Must be able to communicate and exchange accurate information with employees at all levels daily

• Base Pay Range Per Hour: $50.00 - $65.00

Customer Service Supervisor

Senior Accounts Payable Specialist – f/m/d

Territory Manager, Peripheral – West Poland

Manager, Hospital Engagement

Senior Accountant, Temporary