Serve as a collaborative partner to Sales, Marketing, and RevOps supporting daily operational needs while identifying opportunities to test and apply AI-driven improvements to areas like case management, prospecting, forecasting, and pipeline health.
Partner with Sales Leaders to understand pain points in current processes and identify opportunities to simplify, streamline, or automate workflows over time.
Work alongside the Sr. Director of Global RevOps to explore and help implement new AI-enabled sales tools that reduce friction and improve efficiency.
Lead or contribute to cross-functional projects that improve GTM process design and reduce manual effort for sellers and managers.
Collaborate with Sales Leadership to ensure process alignment across teams, including support for comp-related questions, territory design, lead routing, and pipeline management.
Partner with data teams to ensure reporting infrastructure supports evolving business needs (this is not a pure data role).
Support front-line teams through tool enablement and change management, partnering closely with Sales Enablement to ensure effective rollout, adoption, and documentation.
Requirements
3–5 years of experience in Sales or Revenue Operations, preferably in a B2B SaaS environment.
Deep familiarity with CRM platforms (esp. Salesforce) and at least one sales engagement or intelligence tool (Gong, Outreach, Clari, Clay, Momentum, etc.). Experience with AI tools a plus.
Strong curiosity and initiative: you're excited by new tools, not intimidated by them.
Ability to translate business problems into system and process solutions.
A hands-on builder who prefers to pilot and implement versus simply advise.
Exposure to AI-enabled sales tools and eagerness to test emerging platforms.
Background in supporting SDRs, AEs, and Sales Managers directly.
Comfort with lightweight data manipulation (e.g., Looker, Excel, basic SQL).
Passion for simplifying complexity and reducing friction in GTM workflows.
Benefits
Our salary ranges are based on paying competitively for our size and industry
Compensation, benefits and other reward opportunities
Accessibility: reasonable accommodation for applicants with mental and/or physical disabilities (contact accommodation@pendo.io)
Equal opportunity employer
ATS Keywords
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