Pendo.io

GTM Engineer

Pendo.io

full-time

Posted on:

Location Type: Office

Location: San Francisco • California, New York, North Carolina • 🇺🇸 United States

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Salary

💰 $85,000 - $123,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Serve as a collaborative partner to Sales, Marketing, and RevOps supporting daily operational needs while identifying opportunities to test and apply AI-driven improvements to areas like case management, prospecting, forecasting, and pipeline health.
  • Partner with Sales Leaders to understand pain points in current processes and identify opportunities to simplify, streamline, or automate workflows over time.
  • Work alongside the Sr. Director of Global RevOps to explore and help implement new AI-enabled sales tools that reduce friction and improve efficiency.
  • Lead or contribute to cross-functional projects that improve GTM process design and reduce manual effort for sellers and managers.
  • Collaborate with Sales Leadership to ensure process alignment across teams, including support for comp-related questions, territory design, lead routing, and pipeline management.
  • Partner with data teams to ensure reporting infrastructure supports evolving business needs (this is not a pure data role).
  • Support front-line teams through tool enablement and change management, partnering closely with Sales Enablement to ensure effective rollout, adoption, and documentation.

Requirements

  • 3–5 years of experience in Sales or Revenue Operations, preferably in a B2B SaaS environment.
  • Deep familiarity with CRM platforms (esp. Salesforce) and at least one sales engagement or intelligence tool (Gong, Outreach, Clari, Clay, Momentum, etc.). Experience with AI tools a plus.
  • Strong curiosity and initiative: you're excited by new tools, not intimidated by them.
  • Ability to translate business problems into system and process solutions.
  • A hands-on builder who prefers to pilot and implement versus simply advise.
  • Exposure to AI-enabled sales tools and eagerness to test emerging platforms.
  • Background in supporting SDRs, AEs, and Sales Managers directly.
  • Comfort with lightweight data manipulation (e.g., Looker, Excel, basic SQL).
  • Passion for simplifying complexity and reducing friction in GTM workflows.
Benefits
  • Our salary ranges are based on paying competitively for our size and industry
  • Compensation, benefits and other reward opportunities
  • Accessibility: reasonable accommodation for applicants with mental and/or physical disabilities (contact accommodation@pendo.io)
  • Equal opportunity employer

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales OperationsRevenue OperationsAI-driven improvementsWorkflow automationData manipulationBasic SQLCRM platformsSales engagement toolsProcess designReporting infrastructure
Soft skills
CollaborationCuriosityInitiativeProblem-solvingChange managementCommunicationAdaptabilityLeadershipSimplifying complexityEfficiency improvement
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