Director, Developer Marketing
Xsolla
Job Level
Senior
Tech Stack
SQL
About the role
- Own a broad product portfolio and associated roadmap for Content & Catalog on the Personalization team
- Contribute to the vision and design of the Content & Catalog creation experience
- Deliver delightful and creative Content & Catalog experiences that integrate with Channel and Journey experiences
- Act as an internal "voice of the customer" and work directly with customers to define and prioritize features
- Work cross-functionally with Customer Success, Engineering, Marketing, Sales, Design, and other PMs to ship products
- Understand customer personas and build use cases to establish product requirements and roll out new features and enhancements
- Provide ongoing documentation of customer demands and product functionality
- Research industry trends to identify new product features and opportunities
- Collaborate closely with Design and Engineering and report to the Group Product Manager, Orchestration and Personalization
Requirements
- Experience working on a SaaS product, B2B2C preferred, B2B at a minimum
- Excel at solving complex technical problems and partnering with engineering to translate customer needs into shippable products
- Deliver intuitive UI experiences and valuable/usable APIs
- Experience working with agile Engineering teams and tools like Jira
- Experience with user testing and data analysis
- Experience driving decisions based on business and technical data
- Strategic thinking and ability to prioritize high-impact features
- Excellent written and oral communication skills
- Experience working in a shifting environment
- Excellent collaboration skills with cross-functional teams, including Engineering, Design, and Customer Success, and internal SMEs
- Bonus points: Familiarity with user growth and engagement strategies
- Bonus points: Familiarity with building automated experiences, AI-driven experiences, and working with LLMs
- Bonus points: Familiarity with the development of mobile/web/cross-channel experiences
- Bonus points: Experience using data analysis tools (e.g. SQL, Excel, Looker) to bring insights
