Iterable

Full-stack Engineer

• Own the backend of the product with a huge amount of autonomy
• Architect and develop solutions to scale a complex platform that reaches millions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Provide direction for your team and guide standards across the Engineering organization
• Improve Engineering processes, tooling, and efficiency
• Mentor and guide team members

Senior Software Engineer – Channels

Analyst

• Review pricing and contract structure to ensure alignment with business, legal, and finance requirements
• Calculate margins on deals to ensure each opportunity is meeting gross margin targets
• Enforce best practices for the quoting process, pricing guidelines, and overall Deal Desk processes
• Escalate approvals to the appropriate business partners and functions for review and approval
• Help support sales with quote and order form creation, including making edits inside of the CPQ system and manually updating order forms
• Help ensure accuracy of internal documentation relating to standard operating procedures

Junior Deal Desk Analyst

Account Executive

• Target new business opportunities within assigned enterprise organizations
• Go high and wide within enterprise organizations to understand the full scope of opportunity
• Articulate the value and return on investment of an enterprise solution across multiple decision-makers
• Lead the entire sales cycle from initial opportunity creation to close
• Collaborate with internal partners to move deals forward and ensure customer success
• Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute your outbound prospecting plan
• Bring energy and out-of-the-box thinking to solving our customer’s needs and problems as part of a growing, fast-paced team.
• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion, all while utilizing a consistent and repeatable sales process. Our reps leverage intellectual curiosity, grit, and creativity to bring deals over the finish line.

Account Executive – Enterprise, Strategic

Salesforce Developer

• Manage integrated applications and third-party suppliers, including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, BI and Customer Success technologies
• Work on requirements and Salesforce elements, and document technical specifications and the associated test cases
• Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices
• Support our existing GTM tools and drive increased adoption across the team
• Manage reports and dashboards structure, both ad-hoc and for strategic initiatives
• Excellent understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.
• Serve as subject matter expert in Quote-to-Cash products, staying current with new releases, roadmap plans, and best practices.
• Own, create, and maintain both internal and external documentation
• Support end-users of the Salesforce platform and integrated tools
• Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes
• Monitor system health and performance, proactively identifying and improving system processes
• Maintain and improve data cleanliness
• Build and maintain the architecture of our GTM technologies, including managing the efficiency, usage, and consolidation of those technologies

• Design and build libraries to accelerate the building of Customer Products
• Build products to gracefully handle widely varying traffic patterns in queues
• Collaborate with a small and nimble engineering team
• Identify and resolve performance bottlenecks

Senior Software Engineer – Queueing, DB Ops

Software Engineer

• Lead and support a team of backend and frontend engineers.
• Partner closely with Product and Design to evolve audience capabilities into intuitive, scalable user experiences.
• Take ownership of hard reliability and guardrail decisions, setting clear boundaries that protect platform health while enabling customer flexibility.
• Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
• Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
• Coach and mentor engineers, supporting career growth and healthy team dynamics.
• Collaborate with other engineering teams to align on dependencies, and shared goals.
• Contribute to hiring and onboarding as the team grows.

Manager, Engineering – Audience

Customer Success Manager

• Proactively manage a book of Mid Market level ($70K - 250K+ ARR) Iterable customers
• Identify new business opportunities and develop strategic initiatives for ensuring customer retention and expansion
• Maintain a trusted advisor relationship with each assigned client
• Lead regularly scheduled check-ins, produce Executive Business Reviews (may require onsite travel), and drive client satisfaction
• Forecast retention and growth across your book of business, working closely with your Customer Account Manager (CAM) partner on expansion opportunities
• Work with the Support team and other cross functional teams to triage any issues faced by your customers
• Understand how customers are using Iterable and provide recommendations for product adoption to increase customer ROI realized with Iterable
• Serve as the voice of the customer to prioritize feature requests and platform improvements during product discussions

Senior Mid-Market Customer Success Manager

Mid-Market Customer Success Manager

• Lead the Nova engineering organization across AI application development ML systems
• Set technical direction for AI-powered product capabilities and shared AI infrastructure
• Drive end-to-end delivery from research and experimentation through productionization and scale
• Establish reusable platforms, patterns, and foundations that enable other product teams to build AI features efficiently
• Partner with engineering leaders across the company to support adoption of AI capabilities
• Ensure high standards for system design, reliability, cost discipline, and operational excellence
• Collaborate closely with Product to shape roadmap, evaluate feasibility, and sequence investments
• Balance innovation with platform stability and long-term maintainability
• Hire, manage, and develop Engineering Managers and senior ICs
• Foster a culture of ownership, accountability, and technical rigor

Director, Engineering – Nova

Security Engineer

• Review system designs and implementations, and consult with engineers across the organization to identify and/or avoid security issues through alignment with security standards and best practices, document and ensure security issues are appropriately remediated
• Leverage subject matter expertise of systems and infrastructure to propose solutions and drive architectural improvements which address classes of security vulnerabilities
• Develop and implement cloud and infrastructure security architecture and contribute to overall strategy and roadmap plans
• Participate in the selection, design, development, implementation, and management of automated security testing tools, such as cloud security posture management and image vulnerability scanners
• Implement solutions that integrate into CI pipelines to shift security as far left as possible and raise concerns early to engineering teams.
• Promote DevSecOps principles and implement Infrastructure as Code (IaC) scanning and policy enforcement to ensure deployments via Terraform, AWS CloudFormation, or similar, are secure and compliant with standards and guidelines
• Coordinate and participate in penetration tests of our cloud services

Senior Cloud Security Engineer

Accountant

• Prepare account reconciliations and supporting schedules for journal entries and reports, ensuring a timely Month End Close and accurate reporting in accordance with GAAP
• Perform inter-company transactions, eliminations and consolidations using NetSuite
• Prepare monthly flux analysis of balance sheet and income statement accounts
• Work closely with other departments and serve as point of contact for GL operational related questions and inquiries
• Support GL operations including accounts payable and expense report processing, purchasing card review, treasury transactions
• Assist with audit deliverables as well as other ad hoc requests
• Evaluate process and system infrastructure, along with identifying and implementing process improvement opportunities; champion and drive automation and AI solutions
• Partner closely with our Offshore team, offering support and guidance necessary to maintain high-performing global team and ensure tracking to deadlines
• Be a versatile team player that can perform various tasks ranging from routine accounting procedures to ad-hoc projects

Senior Accountant

Product Manager

• Act as “GM for the Iterable Semantic Context layer” to define and execute a multi-year vision for the Data Platform that balances near-term business goals with long-term vision.
• Build, mentor, and scale a high-performing team of Product Managers, fostering a culture of ownership, speed, and customer-centricity.
• Establish disciplined operating rhythms to prioritize work, manage trade-offs, and ensure high-quality delivery across multiple domains.
• Partner with Engineering, Design, and Go-to-Market leadership to ensure seamless integration and successful product launches.
• Act as the "voice of the customer" by conducting deep discovery and user testing to solve complex data scale and quality challenges.
• Represent the platform’s progress, strategy, and business impact to senior leadership and external stakeholders.

Senior Director, Product Management

Sales

• Align directly with a defined sales segment or region, serving as an overlay to Account Executives throughout the full sales lifecycle—from qualification through close
• Recruit partners to the eco-system where appropriate, and support onboarding and activation
• Attend weekly sales forecast meetings, partner enablement sessions and engage with cross functional teams to ensure sales, and partners, have what they need to grow revenue together
• Ensure partners are attached to every deal—whether for insight, influence, or co-selling—and that partner engagement drives measurable revenue outcomes
• Serve as a trusted partner to Sales AEs during opportunity qualification, deal strategy, and closing
• Match the ideal partner profile to each opportunity based on customer needs, deal complexity, and buying motion
• Ensure partners are engaged early and effectively for market and account intelligence, executive access and influence, technical validation or services, joint value storytelling and credibility
• Lead and coordinate co-sell activities, including account mapping and whitespace analysis, deal strategy and pipeline review sessions, joint customer meetings and workshops, proposal, business case, and mutual close planning
• Act as the source of truth for partner capabilities, positioning, and field readiness
• Gather real-time intel from the ecosystem and feed insights back to Sales and Leadership
• Identify patterns in partner influence and replicate what works across segments, including partner triangulation (Tech & Service partners)
• Maintain a tight feedback loop with partners to improve win rates and velocity
• Own and drive partner influence on Closed-Won revenue
• Ensure partner attachment and engagement is intentional, tracked, and measurable
• Partner with Sales Ops to improve visibility into partner-influenced pipeline, partner-assisted wins, deal velocity and conversion impact
• Collaborate closely with Sales, Solutions Engineering, Marketing, and Customer & Partner Success
• Champion partner-first thinking internally and help Sales teams build confidence in the practice of collaborative selling
• Help define and refine repeatable partner-assisted sales motions as the company scales.

Partner Sales Manager

Client Partner

• Own the end-to-end partnership strategy and execution for a portfolio of key strategic partners.
• Develop and maintain strong, executive-level relationships with key partners.
• Drive co-sell and co-marketing initiatives through marketplaces and partner programs to generate a new pipeline and accelerate existing deals.
• Collaborate with Product, Engineering, Marketing, Sales, and Legal teams to develop and execute co-innovation, co-marketing, and co-selling initiatives.
• Serve as the internal expert on your partners, building deep relationships with their executives and field teams to ensure Iterable is top-of-mind.
• Monitor, analyze, and report on the performance of partnerships, including tracking key metrics and providing regular updates to senior leadership.
• Negotiate complex partnership agreements and ensure that all terms are met.
• Represent Iterable at industry events and partner conferences to promote our partnerships and identify new opportunities.