Iterable

Account Executive

• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process
• Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments
• Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships
• Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly
• Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed)
• Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants
• Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process
• Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

Senior Mid-Market Account Executive

Payroll

• Execute global payroll operational duties
• Work cross-functionally to design scalable and efficient process, with emphasis on automation and risk mitigation
• Responsible for the payroll systems and optimize configurations to maximize scalability and employee experience
• Process full cycle payroll operations for all domestic and international employees
• Contribute to the improvement of current operating procedures to reflect best-in-class practices
• Perform payroll reconciliations, month-end close and related journal entries
• Ensure the proper documentation, recordkeeping, and accounting for all payroll transactions including audit support
• Addressing payroll function related queries
• Ensure regulatory compliance and timely filings
• Enforce compensation policies regarding approval guidelines and documentation

Lead Payroll Analyst

Support Engineer

• Become an Iterable product expert for our Premier customers.
• Provide top-tier customer service to delight them.
• Build and maintain strong customer relationships, driving successful business outcomes by understanding their use cases and architecture.
• Answer customer inquiries through email, live chat, Zendesk, and phone.
• Categorize and prioritize customer inquiries.
• Write and update support documentation.
• Escalate complex issues to Customer Success Managers and the Engineering team.
• Present support topics in customer meetings, such as Quarterly Business Reviews.
• Share your expertise across the Support team and other departments at Iterable.
• Lead projects to address technical or process gaps for yourself or the team.

Senior Technical Support Specialist

Mid-Market Account Executive

Sales

• Lead, coach, and develop a high-performing team of Mid-Market Account Executives responsible for achieving and exceeding quarterly and annual revenue goals.
• Drive consistent forecast accuracy through rigorous pipeline inspection, opportunity coaching, and data-driven forecasting.
• Coach complex, multi-threaded sales cycles from discovery through negotiation, helping Account Executives navigate executive buying committees and competitive evaluations.
• Inspect opportunities using MEDDPICC (or a comparable enterprise sales methodology) to improve qualification, execution, and win rates.
• Develop consultative, Challenger-style sellers who create business value beyond product demonstrations.
• Recruit, hire, onboard, and develop exceptional sales talent while fostering a culture of accountability, continuous improvement, and collaboration.
• Partner cross-functionally with Marketing, Customer Success, Product, Sales Engineering, and Sales Operations to improve customer outcomes and influence go-to-market strategy.
• Act as an executive sponsor on strategic opportunities, helping teams navigate complex commercial negotiations and executive relationships.
• Drive operational excellence by leveraging Salesforce, Momentum, Outreach, and other sales technologies to improve productivity, inspection, and execution.
• Champion the adoption of AI-powered selling tools and best practices that improve seller effectiveness and customer engagement.
• Foster a culture of curiosity, ownership, and continuous learning while developing future leaders within the organization.

Director, Mid-Market Sales – West Region

Solutions Engineer

• Work closely as a strategic partner with our Enterprise Account Executives and Customer Account Managers to assess deal challenges and think critically to provide solutions
• Generate excitement around the Iterable platform by delivering compelling custom and technical presentations tailored to diverse audiences
• Investigate prospects' technical landscape to provide a seamless integration recommendation and consult on optimal data flow to support business outcomes
• Build deep relationships with prospects and technical stakeholders
• Create well-documented solutions from initial scoping through to successful handoff to our Professional Services team
• Play a major role in helping to close large SaaS enterprise deals
• Liaison cross-functionally with internal teams to deliver new features and drive adoption of the Iterable platform
• Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organization
• Have the opportunity to get on-site with prospects and existing customers when warranted

Solutions Consultant

IT Support

• Design and build integrations between AI platforms and corporate business systems, including API development and workflow automation.
• Evaluate and operationalize AI tools as the company's needs evolve—starting with Gemini Enterprise.
• Manage the GCP resources that support our AI environment—APIs, billing, project configuration, and access controls.
• Partner with Enterprise Security to support the "vibe coding" approval process, helping teams build AI-assisted applications securely.
• Support IT infrastructure operations including certificate management, DNS administration, and Terraform-based infrastructure-as-code practices.

Senior IT Engineer, AI

Systems Engineer

• Help manage and rationalize our company application portfolio, ensuring IT has a better understanding of the portfolio at large.
• Have visibility into the technical vetting process for all incoming applications, helping us ensure that every addition to the Iterable portfolio is both purposeful and strategically sound.
• Work with business unit technology leaders to develop capability mapping that helps us understand how our technology portfolio can better support business operations.
• Support Iterable’s vendor renewal and new vendor processes by representing IT from initial vendor selection to contract approval.

Senior Business Systems Analyst

• Become an Iterable product expert.
• Answer customer questions over email, live chat, Zendesk and phone.
• Categorize customer inquiries.
• Write and update support articles.
• Escalate issues to Customer Success Managers and the Engineering team.
• Deliver excellent customer service to delight Iterable customers.

Technical Support Specialist

Full-stack Engineer

• Complete assigned tasks that are comprehensive and thought out.
• Proactively collaborate with team members to find the best solutions.
• Form opinions while seeking input from a diverse group of team members on how to solve a problem.
• Recommend solutions to enhance existing processes and identify resources to address unforeseen issues.
• Learn to proactively anticipate minor roadblocks to accomplishing tasks and to use knowledge of business unit processes to navigate them.
• Learn to manage expectations and accurately gauge the effort needed to accomplish objectives.

Software Engineer

Sales Operations Manager

• Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams to report business KPIs, identify key insights, and suggest areas of improvement
• Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
• Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
• Create and maintain KPI dashboards for business partners
• Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
• Administration of Salesforce (create and maintain reports/dashboards, page layouts, territory module, record transfers/uploads, new user creation, etc)
• Become an authority in our Sales tool stack and ensure team is using best practices