Director, Developer Marketing
Xsolla
Social Media and Community Manager
Homebase (YC W21)
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $104,000 - $122,500 per year
Job Level
Mid-LevelSenior
About the role
- Own and elevate organic social strategy and execution across Instagram, TikTok, Facebook, LinkedIn, Twitter/X, and emerging platforms
- Create compelling daily content that sparks conversations, drives engagement, and builds a vibrant community of small business owners
- Respond to customers, moderate discussions, and create interactive experiences across social channels
- Build and launch a customer advocacy program; identify power users and create exclusive experiences to drive social proof and referrals
- Partner with Creative, Product Marketing, Content, Growth, and Customer Success teams to amplify marketing initiatives
- Report to the Director of Brand & Integrated Marketing and work collaboratively across teams to build authentic connections
Requirements
- 5-7 years managing organic social media and community for B2B SaaS or technology companies
- Proven ability to grow engaged communities (Slack, Discord, etc.) and drive measurable business impact
- Portfolio showcasing creative campaigns and ability to adapt voice across platforms
- Demonstrated success building or managing customer advocacy, community, or ambassador programs
- Track record of turning customers into advocates and creating user-generated content at scale
- Proficiency with social listening and analytics tools (Hootsuite, Talkwalker)
- Ability to translate data into actionable insights and optimize for engagement and business outcomes
- Expected to continuously experiment with AI tools (ChatGPT, Claude, Midjourney) for content, automation, and insights
- Strong communication skills and proven ability to work cross-functionally and influence without authority
- Experience working with Creative, Product Marketing, Content, Growth, and Customer Success teams
